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Austin Subaru

Austin, TX

4.8
1,040 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,040 reviews

September 02, 2020

it was great. nice test drive. sat around most of time. courtesy was offered and refused. everyone was very nice to me. left with a smile on my face More

by the krabb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Jahani
September 01, 2020

Exceptional service as usual! Much praise to Alyson Underwood for her exceptional customer service!! Very professional and personal. Thank you and will continue using Subaru dealer for all my maintenan More

by Chuckn777
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Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyson Underwood
August 27, 2020

Will is amazing!!!! He deserves a raise. 😀 He kept Will is amazing!!!! He deserves a raise. 😀 He kept me updated during each step of the process and was able to secure a loaner car for me More

by KMiles
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
William Heller
August 25, 2020

My service consultant Rosa was doing a great job to keep me timely informed. She is very respectful and kind to me. I’m super satisfied with the experience. More

by Emma
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Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
August 20, 2020

As an engineer, I tend to do a lot of research before arriving at a dealership. Terrence was very friendly, accommodating to my busy schedule, and I never felt pressured. My wife and I test drove a 2020 More

by ken
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baileigh Cooper, Jeremy Marty, Terrence Pride
August 19, 2020

Staff are very friendly, easy to talk to and very accommodating from showing us the car ,to test drive, to purchase. We are so happy with our Subaru. More

by baticados
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Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Johnny and Raymund 5stars
August 17, 2020

Fantastic service. Friendly staff. Efficient. I went in for regular maintenance service on my outback. Rosa was a delight and kept me informed and provided the needed information. More

by tkrzeminski
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
August 16, 2020

First time service 3stars: had left message for assigned (not requested person) J Martinez WITHOUT a REQUESTED return call, old school upbringing dictates it’s only co More

by ywl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco?? (Don’t recall last name), Joseph Martinez
Aug 17, 2020 -

Austin Subaru responded

Hello and thank you for choosing us! We pride ourselves on providing great communication and we're sorry to hear that we missed the mark. Unfortunately, DealerRater does not provide us with your name, so we're unable to investigate this experience. We're eager to learn more and I hope that you will contact me directly at Gustave.Hoelscher@AustinSubaru.com with your name and vehicle details. We're always committed to doing better and can only do so through the feedback of our valued guests. Thanks so much and talk soon! -Gus Hoelscher, Service Director

August 14, 2020

Great service! Susan made sure my Forester had the service it needed. Austin Subaru provided the Lyft ride there and back, so being without my car was painless. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
August 12, 2020

Exceeded expectations. I was shopping for a car for my daughter for college. We live in Sugar Land and had looked locally and traveled to San Antonio as well. Our experience More

by jeffrey_liang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Page
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