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Austin Subaru
Austin, TX
1,039 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio.
Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff.
We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well.
In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid.
We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,039 reviews
February 23, 2020
Honest Service I always receive terrific customer service from Will Heller and have full confidence in his knowledge and what parts and service my car needs (and doe I always receive terrific customer service from Will Heller and have full confidence in his knowledge and what parts and service my car needs (and doesn't need). He is not just a car service rep, but a specialist--extremely knowledgeable about cars, and a genuinely good person. He never rushes through an explanation and makes sure I understand everything. In short, he is TERRIFIC! Brandon Salensky, the person who followed up when my service was completed, was also great. He was very patient in answering thoroughly all of my questions. I trust coming to this location because I know they will not take advantage of me, and that means the world. More
by Pam
Employees Worked With
Brandon Salensky, A. Bates, William Heller
February 21, 2020
Yay to puppies welcome in the waiting room, hooray for free coffee, comfortable reading chairs and FAST service! Nice amenities is much appreciated and makes service trips a breeze. free coffee, comfortable reading chairs and FAST service! Nice amenities is much appreciated and makes service trips a breeze. More
by Elle
Employees Worked With
Joseph Mendoza
February 20, 2020
I'm happy! Austin, Sonny and Isaac were all great to work with. They made me feel comfortable and my car purchase very enjoyable. 22 23 24 25 Austin, Sonny and Isaac were all great to work with. They made me feel comfortable and my car purchase very enjoyable. 22 23 24 25 More
by Wild Bill
Employees Worked With
Isaac Gray, Sonny Maxcy
February 20, 2020
Superb customer service:-) Came in for appointment for oil change, tire rotation and 2 recalls. Abel Aguirre was awesome!! Had me in & out the door in a little over 2 hours. My Came in for appointment for oil change, tire rotation and 2 recalls. Abel Aguirre was awesome!! Had me in & out the door in a little over 2 hours. My 2017 Subaru was clean and well serviced! Very happy with Austin Subaru. Abel goes above and beyond with his customers. Very professional and personable:-) More
by Chuckn777
Employees Worked With
Abel Aguirre
February 14, 2020
In & Out with no issues I'm impressed how well organized the Service department is, I was in for my 12K service, I even asked Joseph that the system s/w & radio s/w be chec I'm impressed how well organized the Service department is, I was in for my 12K service, I even asked Joseph that the system s/w & radio s/w be checked (since the radio at times wouldn't turn on), even with that I was still out under 30 minutes.. More
by GLBUBBA
Employees Worked With
Joseph Mendoza
February 10, 2020
My service advisor was excellent! My Service Advisor, Susan, was excellent. She was kind, courteous, and she communicated exceptionally well. She made sure my vehicle service was done My Service Advisor, Susan, was excellent. She was kind, courteous, and she communicated exceptionally well. She made sure my vehicle service was done as quickly as possible. I felt like she was my advocate and that she cared about my comfort and convenience. She is amazing. More
by elizabeth.e.cook
Employees Worked With
Susan Moulton
February 08, 2020
Great service, great waiting area Free drinks from the coffee shop, and when the repair took longer than I had anticipated, they gave me a free Lyft voucher to run home. Overall can't Free drinks from the coffee shop, and when the repair took longer than I had anticipated, they gave me a free Lyft voucher to run home. Overall can't say enough good things about Austin Subaru's service department. More
by Cars for Llamas
Employees Worked With
John Rivera
February 04, 2020
Love working with this outstanding group of service advisers. What a great staff. They stay in touch with customers during the service. Also on hand: mood-improving chocolate and caffeine. advisers. What a great staff. They stay in touch with customers during the service. Also on hand: mood-improving chocolate and caffeine. More
by Darroldk
Employees Worked With
Abel Aguirre
February 03, 2020
Even still Okay, so you don't have a car wash and don't intend to invest in a portable unit. At the very least your service team should set lights, seats etc. ba Okay, so you don't have a car wash and don't intend to invest in a portable unit. At the very least your service team should set lights, seats etc. back to where they were and vacuum the car. I had to come in for my SECOND recall. Not exactly what I want to do with what little spare time I have. More
by Julie Martenson
Employees Worked With
David Parga
February 01, 2020
David in the service department was very nice. He explained everything to me, no hassle. My car was only there for a short while and they even provided me with a free Lyft service, since no loaner ca explained everything to me, no hassle. My car was only there for a short while and they even provided me with a free Lyft service, since no loaner cars were available. Overall, great service and experience! More
by julia_vela
Employees Worked With
David Parga
