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Austin Subaru

Austin, TX

4.8
1,053 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,053 reviews

February 08, 2020

Great service, great waiting area Free drinks from the coffee shop, and when the repair took longer than I had anticipated, they gave me a free Lyft voucher to run home. Overall can't More

by Cars for Llamas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rivera
Feb 10, 2020 -

Austin Subaru responded

We appreciate the great review! It makes us smile to know that our amenities and facilities are appreciated by our customers. Thanks for choosing us and be sure to let us know the next time we can assist. -The Team at Austin Subaru

February 04, 2020

Love working with this outstanding group of service advisers. What a great staff. They stay in touch with customers during the service. Also on hand: mood-improving chocolate and caffeine. More

by Darroldk
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
Feb 04, 2020 -

Austin Subaru responded

It's our pleasure to have serviced you, Darrold! It makes our day to know that we exceeded your expectations and we're glad to hear that you enjoyed all that we have to offer. :) -The Team at Austin Subaru

February 03, 2020

Even still Okay, so you don't have a car wash and don't intend to invest in a portable unit. At the very least your service team should set lights, seats etc. ba More

by Julie Martenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parga
Feb 04, 2020 -

Austin Subaru responded

Julie, we appreciate you being our guest! We recognize that manufacturer recalls can be a pain but safety is always our number one priority and we do our very best to make the experience as seamless as possible. :) We're always on the lookout for ways to improve and appreciate the feedback. Thanks for being our guest and we look forward to seeing you next time. -The Team at Austin Subaru

February 01, 2020

David in the service department was very nice. He explained everything to me, no hassle. My car was only there for a short while and they even provided me with a free Lyft service, since no loaner ca More

by julia_vela
Recommend Dealer
Yes
Employees Worked With
David Parga
Feb 04, 2020 -

Austin Subaru responded

Julia, we want to say thank you for this top-notch review! We're thrilled to know that you had an excellent experience and were able to enjoy complimentary amenities like the Lyft service. :) We look forward to seeing you next time and wish you all the best. -The Team at Austin Subaru

January 30, 2020

Everyone was genuinely NICE! The facilities are clean and customer service oriented. My sales rep explained everything and answered all my questions very patiently and the paperwork was a breeze. More

by LauraRose
Recommend Dealer
Yes
Employees Worked With
John Palmieri
Jan 30, 2020 -

Austin Subaru responded

LauraRose, we want to say thank you for sharing! It makes us proud to hear that our staff and service were nothing short of perfect. :) Thanks for being our guest and we'll see you next time. -The Team at Austin Subaru

January 29, 2020

Efficient Very efficient service all were very professional, Adam Crab was great are very helpful. You always know what is happening. Excellent lounge area. More

by johntessler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Jan 29, 2020 -

Austin Subaru responded

Talk about a great review! Glad you really enjoy things here, John. Be sure to let us know the next time we can assist and until then, take care. -The Team at Austin Subaru

January 26, 2020

Always a great experience- quick, accurate and very nice. Best dealership I have ever been to. Complimentary coffee or sodas with snacks is a great service. More

by drheath1
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Jan 29, 2020 -

Austin Subaru responded

Thanks so much for the kind words! We're lucky to be your favorite and thrilled the experiences have been nothing short of perfect. -The Team at Austin Subaru

January 26, 2020

Really Nice lady but I do resent having to put in words in order to put my review on. I work in customer service and our customer service customers simply choose a number and then go from there More

by Joe42
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
Jan 29, 2020 -

Austin Subaru responded

Joe, thanks for your support! This website has a word requirement but it's outside of our control, unfortunately—we're always happy to receive a great review, no matter how long or short. :) See you next time! -The Team at Austin Subaru

January 23, 2020

Very clean, neat, comfortable and friendly! A nice comfortable place to have your car serviced. Comfortable, spacious, quiet, clean and Wi-fi if needed. Nice Coffee Bar with a few snacks. More

by Always a SUBARU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Aguirre
January 23, 2020

my onyx Since June I've been waiting, now it's time to travel in style. North Carolina Blue Ridge Parkway is my first destination, then Roanoke Virginia and More

by sig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Matthews, Danny Sosa, Steve Carter, Sonny Maxcy
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