
Austin Subaru
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Awesome service. Goodwill policy was a savior for us. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. Communication has always been excellent. Waiting area is relaxing and welcoming. Snacks and drinks are a plus. More
Fast and Friendly Even though they were busy the work was done quickly. My service advisor kept me up to date on what was going on and the waiting area is a nice place Even though they were busy the work was done quickly. My service advisor kept me up to date on what was going on and the waiting area is a nice place to wait. More
Impressed Everyone we dealt with was professional, personable, knowledgable and easy to work with. The most pleasant experience I've had buying a vehicle, even Everyone we dealt with was professional, personable, knowledgable and easy to work with. The most pleasant experience I've had buying a vehicle, even with the service department when getting a few things added on. This is our first Subaru, and we already know it won't be our last. More
welcoming service Amazing experience! Very fast, very professional! Excellent Service Department! Greets you while you're sitting in your car. Gives an estimate of the Amazing experience! Very fast, very professional! Excellent Service Department! Greets you while you're sitting in your car. Gives an estimate of the time of wait. The waiting room is convenient and spacious. More
Service performed while I waited I went in for a problem with window regulator, which was replaced. Dealer tech discovered worn suspension parts, which were also replaced. All work I went in for a problem with window regulator, which was replaced. Dealer tech discovered worn suspension parts, which were also replaced. All work done while I waited on a busy day. Covered by my extended warranty. More
Excellent Staff and Mechanics The Subaru staff had good communications from check-in, loaner car, actual service review and check out. The staff covered for each other even when The Subaru staff had good communications from check-in, loaner car, actual service review and check out. The staff covered for each other even when someone had the day off or could not answer the phone. The mechanics provided excellent records of their work and even test drove the car to ensure all work was done correctly. Every time I come in the service department has improved over the last time. Finally, the entire staff was always smiling and offering to assist. Terrific is the one word to describe this Subaru service department. More
Everyone was very friendly and courteous. A nice experience. They were quick and efficient. Tbe food and drink bar was a nice touch. Thank you. experience. They were quick and efficient. Tbe food and drink bar was a nice touch. Thank you. More
The waiting area is very nice, and it took just as long as they said for the car to be ready. I also had time to ask questions in the parts department while I was waiting. as they said for the car to be ready. I also had time to ask questions in the parts department while I was waiting. More
2014 Subaru Forrester 60K Service Chuck Otte was extremely pleasant. He reviewed what tasks would be performed on my 2014 Subaru Forrester 60K service. He kept me up dated on other Chuck Otte was extremely pleasant. He reviewed what tasks would be performed on my 2014 Subaru Forrester 60K service. He kept me up dated on other recommendations before performing the repairs. More
S209 Delivery My sales consultant Robbie did a great job of keeping me in the loop throughout the buying process. I never had to call him...he was that proactive! My sales consultant Robbie did a great job of keeping me in the loop throughout the buying process. I never had to call him...he was that proactive! More