Austin Subaru

Subaru for the win! Hats off the people over at Subaru. First time Subaru buyers and we were amazed at how awesome the service. Everyone there was helpful and our sales a Hats off the people over at Subaru. First time Subaru buyers and we were amazed at how awesome the service. Everyone there was helpful and our sales associate, Jade Whitethorn, was amazing! She took her time to understand our needs and stayed later than she had to for us. My wife is very happy with her new car and I would definitely recommend this dealership to everyone! More

CONTINUOUS COMMUNICATION My car is my office, my way of making money. I have a 2019 STI with 40k miles already on there. When my car was out of service Joseph never asked if I My car is my office, my way of making money. I have a 2019 STI with 40k miles already on there. When my car was out of service Joseph never asked if I had appointment, never said we will get it in when we have a spot. He took it upon himself to make sure I had a quick answer with in the day, never xx me and was very honest. Kept me informed daily and when parts came in. Not once did I have to chase after him for information. My car was in the shop for about a month but Joseph made sure it was done right form me and I am more then happy with the results More

Quality service from quality people Fast, friendly, and top notch service. I can always trust the people at Austin Subaru to make sure all my vehicle needs are taken care of. Fast, friendly, and top notch service. I can always trust the people at Austin Subaru to make sure all my vehicle needs are taken care of. More

Best dealer service Service on my Subaru is top shelf at Austin Subaru. Been servicing mine there over 10 years. First an outback and now a legacy. Thank You!! Service on my Subaru is top shelf at Austin Subaru. Been servicing mine there over 10 years. First an outback and now a legacy. Thank You!! More

Prompt. Polite. Efficient. Dependable service, courteous staff, good timing, minimal wait, comfortable and clean waiting room with refreshment. Drive in service, easy. Worth th Dependable service, courteous staff, good timing, minimal wait, comfortable and clean waiting room with refreshment. Drive in service, easy. Worth the drive from dripping springs. More

Great experience! I’ve had 4 Foresters, and this car buying experience was by far the best I’ve had. Brittany Nelson at Austin Subaru worked closely with me to find th I’ve had 4 Foresters, and this car buying experience was by far the best I’ve had. Brittany Nelson at Austin Subaru worked closely with me to find the Forester that I wanted, and was great about answering questions throughout the entire process. I highly recommend Austin Subaru and Brittany Nelson if you’re in the market for a Subaru! More

Oil Change I scheduled an appointment online, it was easy and convenient. My overall experience during the appointment was a breeze, all of the employees were so I scheduled an appointment online, it was easy and convenient. My overall experience during the appointment was a breeze, all of the employees were so nice and attentive. Would highly recommend! More

Drop In Service Visit Had a few minutes and was close to the dealership late afternoon. As my regular service visit was due, I stopped in about 4 PM, but had a short time Had a few minutes and was close to the dealership late afternoon. As my regular service visit was due, I stopped in about 4 PM, but had a short time window owing to a 5 PM appointment. The technician came back to me and said it was likely to take about an hour and a half, but I OK'd the work and asked if they'd be able to hurry it up. He said they would try to accommodate my schedule. I was very pleased when the work was completed and the car returned to me at 4:45, allowing me to be on time for my 5 PM appointment. Great job! More

It is a pleasure to come to Austin Subaru for service . My service rep makes sure I am comfortable and well informed and the waiting area is super comfy. . My service rep makes sure I am comfortable and well informed and the waiting area is super comfy. More

Replace one year old Battery, plus routine maintenance Our Ascent Battery died in our home driveway in Pflugerville. I contacted the Roadside Service via app, but the app would not accept my home address. Our Ascent Battery died in our home driveway in Pflugerville. I contacted the Roadside Service via app, but the app would not accept my home address. I then reached out to your Service organization and they (Christian Perez) arranged a technician to visit our home to jump the battery (advised to arrive within 90 minutes - actual waiting time ~105 minutes, which was not an issue). Drove the vehicle immediately to the Austin Subaru Service Center, where the Battery was replaced, and other periodic maintenance functions were performed. Although concerned that the Battery only lasted one year, I was very satisfied with the overall experience once in the hands of the Service Adviser, Dundre Harris (not listed below). More