
Austin Subaru
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
Great customer experience I have visited this dealership twice now and have been thoroughly impressed by their attention to detail and outstanding customer service. My service I have visited this dealership twice now and have been thoroughly impressed by their attention to detail and outstanding customer service. My service advisor Craig, kept me updated on the status of the work and addressed all my requests. More
Great Experience I was dealing with Ethan for a few weeks and he was aware of the vehicle I was looking for. He contacted me with the details and it was easy to comple I was dealing with Ethan for a few weeks and he was aware of the vehicle I was looking for. He contacted me with the details and it was easy to complete the purchase. More
Excellent as always The problem with my tire (a nail) was found immediately, the safety of a repair was confirmed, and the job was completed well and efficiently. I could The problem with my tire (a nail) was found immediately, the safety of a repair was confirmed, and the job was completed well and efficiently. I could not be more pleased with the service I have received at Austin Subaru! More
In and Out Mr. Heller is easy to work with. He is extremely polite. Barista is friendly and helpful. Bathroom is clean and tidy. Don't have any more to say. Mr. Heller is easy to work with. He is extremely polite. Barista is friendly and helpful. Bathroom is clean and tidy. Don't have any more to say. More
Amazing Experience! Our experience at Austin Subaru was amazing, as always. This time they really went above & beyond. Our Subaru Outback had started leaking unexpectedly Our experience at Austin Subaru was amazing, as always. This time they really went above & beyond. Our Subaru Outback had started leaking unexpectedly & saturated the driver's side of the car. We called over the weekend & spoke to a manager who was SO helpful & friendly & got us in the next day. They took their time finding the (very difficult to find) leak & repaired it for us & our Outback is like new again. We are SO appreciative!!! -Brian & Christy More
No surprises I had my car serviced for a sunroof leak. Adam explained the service tech evaluation and the probable repair option, cost and time. He provided me w I had my car serviced for a sunroof leak. Adam explained the service tech evaluation and the probable repair option, cost and time. He provided me with his text info so I could check in anytime for an update. He was spot on with the problem and the time frame. No surprises with the cost either. During my wait I spoke with Jason about an eventual trade in of my 10 yr old Forrester, including looking at car options & the finances of trading up. Subaru may have my business for life. More
Exactly what I wanted! Quick service. Got exactly what I wanted. Comfortable waiting area. Service Advisor was very nice and knowledgeable. No hassle. No problems. Great exp Quick service. Got exactly what I wanted. Comfortable waiting area. Service Advisor was very nice and knowledgeable. No hassle. No problems. Great experience overall. Will go there again. More
Excellent service! I’ve been really happy with both of my Subarus (a Forrester and a Crosstrek), as well as the service I’ve gotten on both cars. I never go anywhere but I’ve been really happy with both of my Subarus (a Forrester and a Crosstrek), as well as the service I’ve gotten on both cars. I never go anywhere but my dealer for service. Works great for me! More
Easy experience Excellent staff easy to work with good demonstrations, made the whole sales experience less stressful, & very friendly financing explained in detail. Excellent staff easy to work with good demonstrations, made the whole sales experience less stressful, & very friendly financing explained in detail. Options for vehicle made easy to understand. More
Warning light The warning light had started coming on - apparently an issue with the way the engine was originally set up in the factory. It sounded like a complica The warning light had started coming on - apparently an issue with the way the engine was originally set up in the factory. It sounded like a complicated repair - just so the light would stop coming on. Jonathan Sosa took care of the issue quickly and efficiently. Jonathan, I appreciate your help. More