Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Austin Subaru
Austin, TX
1,077 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio.
Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff.
We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well.
In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid.
We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
August 12, 2017
Routine maintenance Had an appointment for 1:30 and they got right at it. After service work was completed they washed the car. All was done in a very timely manner. Had an appointment for 1:30 and they got right at it. After service work was completed they washed the car. All was done in a very timely manner. More
by kala4138
Employees Worked With
5811, Dylan Claude
August 12, 2017
Excellent, Loved the waiting area. It was my first time at the new facility. I was there for multiple tasks--having routine 6 month oil and filter changes, tire rotation etc and a vacu It was my first time at the new facility. I was there for multiple tasks--having routine 6 month oil and filter changes, tire rotation etc and a vacuum and wash. Service tasks completed in about an hour. I enjoyed the new waiting area and snacks... All staff were pleasant and helpful. More
by Donna DeCesare
Employees Worked With
Service provided by Manuel Anda. I visited with sales rep John Martinez with a friend looking to buy a car while I waited for service completion. Everyone I dealt with was friendly, polite, helpful with questions.
August 10, 2017
Poor customer service. I attempted to contact them multiple times and was met with disrespect at each turn. I see they have many good reviews but mine is not one of those. S I attempted to contact them multiple times and was met with disrespect at each turn. I see they have many good reviews but mine is not one of those. Since I was looking at a sub 15k used vehicle I was not very high on the priority list. I get that part. However, when I go looking for a new vehicle I will go elsewhere. Thank you for the brief time I was given. More
by Shower curtain q
Employees Worked With
Lati Bouraima, Craig Valashek, Emily Upton
August 08, 2017
New Truck Deal Excellent Sales People in used car area. No pressure to purchase and still get a good deal. This is the 6th vehicle I have purchased from this Subaru Excellent Sales People in used car area. No pressure to purchase and still get a good deal. This is the 6th vehicle I have purchased from this Subaru Dealership. More
by rocky457
Employees Worked With
Joel McColl, Kurtis Clark
August 08, 2017
Great Experience Ray explained everything so well. He was very professional. The process was painless. Very different from the usual car buying process. We bought t Ray explained everything so well. He was very professional. The process was painless. Very different from the usual car buying process. We bought two outbacks. More
by Sonia4455
Employees Worked With
Ray Jalandoni
August 06, 2017
Best Ever Raymond and the support team were the most professional I have ever worked with in all my car buying purchases. My husband and I said while we were Raymond and the support team were the most professional I have ever worked with in all my car buying purchases. My husband and I said while we were there that Raymond and his team knew what they were doing. More
by Happy Couple
Employees Worked With
Adam Massey, Ray Jalandoni, Zachary Deegan
August 05, 2017
Took time to answer customer questions Even though service was very busy, he took time to answer my questions about this maintenance and next required maintenance schedule. I was in and out Even though service was very busy, he took time to answer my questions about this maintenance and next required maintenance schedule. I was in and out in less time than I thought. Love the new service waiting area. More
by subaru fan
Employees Worked With
Zach Reid
August 03, 2017
New Car Buying Experience Best new car buying experience in my life. Professional manner, responsiveness, and complete product knowledge of all involved. Almost overshadowed t Best new car buying experience in my life. Professional manner, responsiveness, and complete product knowledge of all involved. Almost overshadowed the exceptional vehicle I purchased More
by Craig Landry
Employees Worked With
Eldon Bryan, John Martinez, Jesse York, Lauren Laxton
August 02, 2017
Wonderful new car buying experience After seventeen years as the happy owner of a Subaru Forester it was time to purchase a new car. Roger Matthews was extremely helpful in working with After seventeen years as the happy owner of a Subaru Forester it was time to purchase a new car. Roger Matthews was extremely helpful in working with me to make that happen. He listened carefully when I spelled out my needs and preferences and provided the information I needed to make choices. Roger left no doubt in my mind that his number one focus was that I be happy with the end results and have a positive car buying experience. I would highly recommend him to anyone looking to purchase a car at Austin Subaru. More
by subaru fan
Employees Worked With
Roger Matthews
August 02, 2017
Excellent experience Roger walked us through the whole process, showed us all finance option available and we drove off with a new Subaru. I would recommend Austin Su Roger walked us through the whole process, showed us all finance option available and we drove off with a new Subaru. I would recommend Austin Subaru and Roger Matthews to anyone looking to buy a car. More
by J9765:-)
Employees Worked With
Roger Matthews
