Austin Subaru

Diagnosed and fixed problem in shorter time than anticipated Good communication with Will, the service manager. He was professional and easy to work with. Since both the regular and gas-to-hybrid batteries faile Good communication with Will, the service manager. He was professional and easy to work with. Since both the regular and gas-to-hybrid batteries failed, they were replaced at no cost to me. More

Basic express service Dillon was my service agent and he kept me informed every step of the way. Everything was great. I have a new lease so it was my 6000 mile check up. T Dillon was my service agent and he kept me informed every step of the way. Everything was great. I have a new lease so it was my 6000 mile check up. Thank you Dillon! More

Great! Dylan's was my contact for service; first I telephoned for directions to Subaru and when I arrived, he recalled talking to me. The service was quick, Dylan's was my contact for service; first I telephoned for directions to Subaru and when I arrived, he recalled talking to me. The service was quick, prompt, professional and most polite. Options were fully and carefully explained. I'll be back in about 6,000 miles! Mary Ellen Keith More

Great customer service/ Jerry Reynolds recommendation Amber Ashley was my sales rep. She is young and full of pep which I prefer when dealing with people. There was nothing false about her and she steered Amber Ashley was my sales rep. She is young and full of pep which I prefer when dealing with people. There was nothing false about her and she steered me to the best value car that was offered. I had a Forrester Turbo that was 11 years old. And got a GREAT deal on turn in value. I purchased a 2017 Crosstrek. Amber kept on top of getting with the sales manager involved AND the finance person to get me the best deal possible. Ashley was frank and honest when we talked about other makes. She did NOT try to talk me out of buying another Subaru but gave me things to consider and make a choice without pressure. One appreciates a sales person who actually, really has your best interest, even if you don't go with their product. I would recommend Ashley AND Austin Subaru as a great dealership that does NOT do a sneaky sales pitch to talk you into something you don't need! More

Excellent customer service, always! No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, a No matter what needs I might have, whenever I take my Forester to Austin Subaru, I'm greeted with the best customer service reps. Excellent service, always! More

Austin Subaru are Great Amber Ashy was my saleswomen and was great. While I did not end purchasing the BRZ, she was extremely knowledgable about the car, wasn't overly pushy Amber Ashy was my saleswomen and was great. While I did not end purchasing the BRZ, she was extremely knowledgable about the car, wasn't overly pushy and worked diligently to get me a deal on the car that would have worked for me. I will definitely be back the next time I am looking into a new car purchase. More

Our salesman Hadi was excellent. Very straightforward and honest transaction. We've been positively impressed w our encounters w Subaru to date. Lord willing well give our new Subaru Very straightforward and honest transaction. We've been positively impressed w our encounters w Subaru to date. Lord willing well give our new Subaru Outback to our one year old daughter when she's 16. More

Austin Subaru is Thorough Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with al Zach Reid was my Service Consultant for my visit today. Very thorough and knowledgeable about the company and its cars. Professional attitude with all customer contact. More

Great service Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get m Our sales representative still communicates via email to check in even 2 1/2 years after our purchase. The service department is wonderful. They get me in and out as quickly as possible and explain in detail what was done to my car and any upcoming needed service. More

Kept me posted on how long service was going to take. I did not have an appointment. Service was done in a very timely manner. The service representative kept me posted on how long it was going to take, I did not have an appointment. Service was done in a very timely manner. The service representative kept me posted on how long it was going to take, which was not long. More