
Auto Boutique
Jacksonville, FL
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Waited two days to test drive a vehicle that was on their website due to it being 'in detailing'. I finally get to look at the vehicle, it was filthy, smelled like an ashtray, there was a dirty old paper cof website due to it being 'in detailing'. I finally get to look at the vehicle, it was filthy, smelled like an ashtray, there was a dirty old paper coffee cup in the center console, and it had TWO flat tires! A company that makes false claims about the status of a vehicle that I'm attempting to purchase, is not a company that I will recommend anyone to due business with. More
Only responded to first inquiry and all the email did was ask for my phone number. I responded within minutes of email and never heard back. I sent 4 other inquiries/emails and never heard back. ask for my phone number. I responded within minutes of email and never heard back. I sent 4 other inquiries/emails and never heard back. More
We purchased 2017 Toyota Corolla iM.Highly recommend We purchased 2017 Toyota Corolla iM. Highly recommend this place. Great selection of very fairly priced cars. Fast service - you can complete the pur We purchased 2017 Toyota Corolla iM. Highly recommend this place. Great selection of very fairly priced cars. Fast service - you can complete the purchase in an hour. Knowledgable and honest stuff. We had a very tight timeline to replace my mother in-law car and did it in one day including test driving several cars. We were able to take the car to a nearest mechanic to have a closer look and to inspect. Although the CarFax is provided, there could be some details or history hidden by a previous owner. Do your homework and be aware of the sales tax and the registration fees, it is all disclosed on the web site. David provided all information and recommendations, Ali completed all paperwork in no time. Making mother in-law happy - priceless! Thank you! More
George was really nice and helpful The helped me with George was really nice and helpful The helped me with the car and insurance The first car I wanted was not available but he found another one .. George was really nice and helpful The helped me with the car and insurance The first car I wanted was not available but he found another one .. I really appreciate it More
Andee and Andrew were awesome to work with! Super helpful and patient with me answering all of my questions. They were also just cool to talk to and relatable. and patient with me answering all of my questions. They were also just cool to talk to and relatable. More
My son is 22, stationed in NY. He was in Jacksonville for his sister's funeral. They offered him 11%, so he said he would call Navy Federal who offered him 5.39%. They counter offered 5.09% so he took t for his sister's funeral. They offered him 11%, so he said he would call Navy Federal who offered him 5.39%. They counter offered 5.09% so he took their offer. When it came time to make his first payment he went online to create his account profile the back didn't know who he was. He tried calling but no one called him back. Since he was in NY I went to the dealership where I was told "the bank made a mistake" and that he would have to sign the paperwork again and that she would send it next day air. Apparently this woman just up and quit her job. The paperwork didn't get to him for over two weeks. Apparently they NEVER SENT IN THE PAPERWORK TO BEGIN WITH. By the time the bank finally got the paperwork they would no longer offer 5.09% because after all the checks on his credit he didn't have the same good credit. Now they want 19%!! I told them to buy down the rate, but they only bought down to 17%. Violetta had the audacity to tell me his payments are even $5 less per month now...but failed to say that he had to get rid of the warranty that he financed and that the contract is a lot longer than my son had anticipated. I even called the owner of the company at his personal number. THEY'RE LYING THIEVES! More