Auto Buying Service

Aj Sold me a beaufifuk Rav4, friendly and welcoming to me and my wife- will come back again and my wife- will come back again More

⭐ 1-Star Review — Buyer Beware Misrepresentation, Repairs, and Significant Out-of-Pocket Costs I had an extremely stressful experience purchasing a Mercedes-Benz G-Wagon from Auto Buying Service. Repairs, and Significant Out-of-Pocket Costs I had an extremely stressful experience purchasing a Mercedes-Benz G-Wagon from Auto Buying Service. Prior to purchasing, I clearly and repeatedly stated that I did not want a used vehicle with major mechanical issues. I was assured multiple times that the vehicle was well maintained, previously owned by someone who “took great care of it,” and that it only needed routine service and new tires. Within days of purchase, I took the vehicle to Mercedes-Benz of Alexandria for Service B. Their inspection revealed multiple serious mechanical issues, including a leaking rear main seal with a repair estimate of over $8,000, along with additional issues bringing the total estimated repairs to over $15,000. Although the vehicle was sold as-is, this is not buyer’s remorse — it is misrepresentation of the vehicle’s condition at the time of sale. After significant back-and-forth, the dealership agreed to cover the rear main seal repair. However, I was still required to pay $2,000 out of pocket for that repair, on top of numerous serious mechanical issues such as: • Rear main seal failure • Tie rod replacement • Steering damper issues • Rear shark fin replacement • Brakes and rotors • Alignment • Additional mechanical concerns that should not surface so soon after purchase This entire process was exhausting and emotionally draining. Communication was delayed, defensive, and lacked transparency. At no point was there proactive accountability or full disclosure prior to the sale. Buying a vehicle at this price point should come with honesty and clear communication. Unfortunately, that was not my experience. I strongly recommend that potential buyers obtain an independent inspection BEFORE purchase and not rely solely on verbal assurances. This purchase turned into a financial and emotional nightmare, and I do not recommend this dealership. More

★☆☆☆☆ WARNING: THIS DEALERSHIP WILL LIE TO YOUR FACE AND STEAL YOUR MONEY – STAY FAR AWAY Auto Buying Service is nothing short of a fraud operation dressed up as a car dealership. They knowingly and deli STEAL YOUR MONEY – STAY FAR AWAY Auto Buying Service is nothing short of a fraud operation dressed up as a car dealership. They knowingly and deliberately scammed me out of thousands of dollars by adding products to my loan that I explicitly rejected multiple times. Before signing any paperwork, I told both the General Sales Manager and Finance Manager – not once, not twice, but three separate times – that I did NOT want any extended warranty or GAP insurance. They assured me everything was clean, showed me paperwork with no mention of those products, and I trusted them. That was a huge mistake. A few months later, I reviewed my loan statement and discovered they had slipped in both an extended warranty and GAP coverage into my financing without my knowledge or consent. That is deceptive, unethical, and borderline criminal. When I went back to confront them, they made me wait 30 minutes only to tell me to “call the Finance Manager.” I called three separate times — every time I was told he “wasn’t available.” I emailed their accounting department three times — not a single response. This is clearly how they operate: ignore the customer, stonewall, and hope the problem goes away. To make it even worse, they also tacked on a $100 “car wash” charge without ever disclosing it. The wash itself was pathetic — the car was still dirty and clearly rushed. It wouldn’t even be worth $10. Let me be crystal clear: ✅ They lied to my face. ✅ They manipulated the paperwork. ✅ They added unauthorized charges for the sake of commission. ✅ They disappeared the moment I found out. This is not a misunderstanding. It’s calculated deception, and if they did it to me, they’ll do it to others. If you value your time, money, or peace of mind, STAY FAR AWAY from Auto Buying Service. This was the worst car-buying experience of my life, and I regret ever setting foot into that dealership. More