Auto By Design

I am happy to work with them. I never get any experience with dealers. I usually bought my cars from owners. So it was my first time. And I am happy to work with them. They took al I never get any experience with dealers. I usually bought my cars from owners. So it was my first time. And I am happy to work with them. They took all paper works, so I only need to sign 2 papers and send them to the office. It was easy to me. Thank you guys. More

Great experience Just purchased our 4th car from this dealership. Great experience will be sending family and friends here in the future for purchases. Louie was our s Just purchased our 4th car from this dealership. Great experience will be sending family and friends here in the future for purchases. Louie was our salesmen and was very knowledgeable regarding any questions we had. Very honest and straight forward. More

Great to work with My sales person was Claudia and Sean – they were great to work with! They were friendly and knowledgeable and provided really good customer service du My sales person was Claudia and Sean – they were great to work with! They were friendly and knowledgeable and provided really good customer service during our car purchase. More

Hostile Dealership im not the only one. !!!!!!!!!Dont buy a car from here!!!!!!! listen to other one star reviews. Sean and his dealership are sketchy and shady! We test drove a suburu and !!!!!!!!!Dont buy a car from here!!!!!!! listen to other one star reviews. Sean and his dealership are sketchy and shady! We test drove a suburu and the engine started producing so much smoke. Another review had many car issues after his purchase and i can see why. That was our first visit. second visit we went for a car choosing. Here we waited around 15 minutes until finally attended by Sean. We were sitting in the couches and he came up to us and started talking to us in a very hostile tone and sarcasm and racism. You can hear his tone which is not a friendly one. He targeted us as if we werent knowledgeable. I myself am an alumni in accounting and financing. He also offended my friend (the potential buyer) saying he will be the first Hispanic to file taxes. He actually had his taxes in his car and devalued his construction business. And he also said THIS CAR IS NOT FOR YOU! what kind of owner states this?? Fyi AUTO BY DESIGN my friend had 33K to pay in CASH so obviously we can afford it. I had enough and talked back to him in the same way he treated us. Then he snapped and started CUSSING ME and coming to me in a THREATNING WAY and kicked us out and so we did. when we were leaving he said *stupid immigrants* all because we would not let ourselves become victims by bad business. All proof is in their CCTVs. I am going to file a compaint to the ATTORNEY GENERAL for bad business practices and very hostile environment. DONT INSULT YOUR CUSTOMERS FIRST. Shady shady. please dont buy here. see for yourselves. and listen to the other one stars. Update: Auto by design called us back and told us to remove our yelp comment. In exchange for a better deal on the car we wanted to buy (or supposedly not afford) just goes to show you how Corrupt they are. Sean i am bringing light on to your shady business. edit: we didn't insult you first, you did with your lowkey offenses stated above and you took advantage since the other two didn't know english and just because they were wearing construction clothing. You talked about how we couldnt afford this car. etc. More

Special thanks to Mo We just purchased a new car! Special thanks to Mo at Auto by Design, for making this a great experience. He was very nice, professional, and answere We just purchased a new car! Special thanks to Mo at Auto by Design, for making this a great experience. He was very nice, professional, and answered all the questions we had. Would highly recommend. More

I highly recommend this location and working with Mo to anyo Mo is the best! He made the process smooth and pleasant. We are so excited for our VW Tiguan lease. I highly recommend this location and working with Mo is the best! He made the process smooth and pleasant. We are so excited for our VW Tiguan lease. I highly recommend this location and working with Mo to anyone. More

Easy and Fast. Just bought a car with the help of Mo, Jon and Sean. Incredibly helpful guys and made the car buying process an easy. I will definitely recommend them Just bought a car with the help of Mo, Jon and Sean. Incredibly helpful guys and made the car buying process an easy. I will definitely recommend them to everybody. Thank You. More

I had a good experience working with the guys at Auto by Des ign - Mo and Sean. They are a pretty busy dealership but still manage to have good customer service. This is my 2nd time buying a car from these guys. ign - Mo and Sean. They are a pretty busy dealership but still manage to have good customer service. This is my 2nd time buying a car from these guys. More

They are Best. Came in, told them I was in a hurry, left with new car in about an hour. Mo helped me in and out very quickly on a busy Saturday. Came in, told them I was in a hurry, left with new car in about an hour. Mo helped me in and out very quickly on a busy Saturday. More

Auto By Design A+++ Rating Excellent We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck an We saw our 2010 Ford Explorer Sport Trac Adrenalin for sale on Auto By Design Web-Site. The team at A.B.D was helpful with information on the truck and clear communications throughout the whole purchasing process. The Pictures of the Truck looked Great so I put a refundable down payment on the truck - and we flew from Michigan to Va. - The Pictures we seen of the truck gave it no Justice. The Truck was Amazing and beyond our expectations once we were looking at it in person. We already knew we would buy it once we were in it for our test drive. Like any other dealership the paperwork was the longest part of the deal I dont think you can do much about that. A.B.D is moving into a new location and it will look nice so don't let the interior fool you. This team knows what they are doing with car / truck sales. As aforementioned Mo and his team - very friendly and professional. We drove our truck home from VA to MI with absolutely no problems, we were very impressed. Since being home no one believes this truck is 7 years old, some comments were Wow I thought Ford Stopped making those, or No Way that truck is 7 Years old. Salute to the ABD Team thank you again. More