Auto By Design

Got 2 cars from them good customer service very knowledgeable and helpful. I am really impressed with the quality of service and car. 5 star from me... knowledgeable and helpful. I am really impressed with the quality of service and car. 5 star from me... More

I have to say... Sean is amazing and the staff is incredible. I have never been to a more honest and helpful car dealership. They truly care about there customers and your satisfaction. I highly reco incredible. I have never been to a more honest and helpful car dealership. They truly care about there customers and your satisfaction. I highly recommend going and seeing for yourself! More

Auto By Design provided the absolute best service I could’ve ever expected. They were supportive, kind, knowledgeable, honest, and were not pushy what so ever. I will be buying my next vehicle from the could’ve ever expected. They were supportive, kind, knowledgeable, honest, and were not pushy what so ever. I will be buying my next vehicle from them as well and recommending them to everyone I know. I couldn’t be happier with my car buying experience. Ask for Amir! And Sean is great with the paperwork and explaining the whole process. 10 out of 10! More

Cannot stress enough how AMAZING this place is! The people were awesome and extremely helpful! I felt as they were there to actually help me find the right car and not just trying to make a sell. I wil people were awesome and extremely helpful! I felt as they were there to actually help me find the right car and not just trying to make a sell. I will recommend them to everyone! Thank you James, Amir, Richie, Sean! You guys are awesome! More

Auto By Design was amazing! Made my first car buying experience absolutely lovely! Quick, easy, no stress! Def recommend :)) From now Auto By Design is my first priority to buy any used car. experience absolutely lovely! Quick, easy, no stress! Def recommend :)) From now Auto By Design is my first priority to buy any used car. More

One of the best experiences here thank you all for being so awesome!! And letting me walk out with a beautiful vehicle! I am so happy with auto by design. so awesome!! And letting me walk out with a beautiful vehicle! I am so happy with auto by design. More

We stopped in to help my brother in law get a car, they were easy to work with and had us out in 30 minutes. Plus they made him a great deal. were easy to work with and had us out in 30 minutes. Plus they made him a great deal. More

STAY FAR AWAY -- AUTO BY DESIGN, LLC is a shady business. I purchased a 2005 Bentley Arnage from this dealer. I had been watching the on-line ad for this car for nearly a year. The price drop business. I purchased a 2005 Bentley Arnage from this dealer. I had been watching the on-line ad for this car for nearly a year. The price dropped from $58,790 to $41,790 which is when I entered into negotiations to purchase the Bentley. I asked questions about the condition of the vehicle and if there were any repairs made. I was assured there were NO repairs made to the Bentley with exception of replacing 2 batteries. Auto By Design, LLC even generated a Car Fax report giving to me showing the service history of the Bentley as an assurance no work had been done on the vehicle. When the car arrived in California, there were problems reported to Auto By Design, LLC who ignored the complaints. This dealership sold a car in violation of Virginia Law that requires a dealer to comply with the mandatory annual inspection. Upon inspection of the vehicle, it was determined to be UNSAFE to operate on the public highways! Auto By Design lied about repairs being, didn't comply with the mandatory vehicle safety inspection. The Bentley has cracked ball joints, a cracked sway bar, leaking thermostat, and leaking hydrolic fluids. The car could not even pass a smog inspection! STAY AWAY FROM AUTO BY DESIGN, LLC More

I have bought 8 vehicles from this dealership and though they all are not perfect they have managed to get me and my family to all the places we have needed to go. The service department is excellent and ta they all are not perfect they have managed to get me and my family to all the places we have needed to go. The service department is excellent and takes a while to get scheduled but it is worth the wait if you can as James does a great job at diagnostics and repairs are quality. More

Great customer service. I needed a truck, and it was late, after 8, and they stayed with me working on it till after midnight. Great job all around. They also fed me pizza, and chicken strips. very grat late, after 8, and they stayed with me working on it till after midnight. Great job all around. They also fed me pizza, and chicken strips. very grateful!!! Thank you very much!! More