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Auto By Design

Chantilly, VA

4.8
181 Reviews

25280 Pleasant Valley Rd #100

Chantilly, VA

20152

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Showing 181 reviews

September 04, 2020

I am a long-term customer and any time one of my friends or family members need a car. I tell them to come here because of the nice people, the insanely chill and laid-back atmosphere and no pressure sales. More

by Joe Greene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
September 03, 2020

Pleasant and easy to deal with - since it was Covid-19 time they let us do the test drive by ourselves. Wound up with a 2006 4Runner in excellent shape, and crawling underneath it looked like they did a f More

by Alexander Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen Reid
August 23, 2020

Auto By Design is awful. During the virtual tour, the salesman blatantly overlooked and steered clear of problems with the vehicle--it raises real doubt that any detailed inspection or repairs of this ve More

by T. F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
July 24, 2020

Worst dealership ever don’t stand behind their cars owner told me it’s wasn’t his problem after purchase the car 20 days from him stay away from this dealership now my car car is at local dealership with ove More

by Neko3232
Recommend Dealer
No
Employees Worked With
Sean/James
June 04, 2020

They are efficient and very reliable. Everyone there is so helpful and kind. Whenever I have a problem, they are quick to get me in and fixed correctly. I trust them with my vehicle. I als More

by Isaac Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
June 01, 2020

Happy Customer! Xoxo Huge thank you to Sean for a smooth transaction on the purchase of our new car! We searched and searched for the perfect car that will save on gas! Se More

by Eric Ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
May 31, 2020

I highly recommend them I went into Auto By Design to purchase a pick-up truck. The whole process went so smoothly with Brandon. He took care of me during the whole ordeal an More

by Eric Bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 30, 2020

Bought a car from Pablo ....bought online......great customer service. Car exceeded my expectations. Definitely would highly recommend. Car was delivered to my front door is More

by Phil Bower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
May 28, 2020

Excellent Service...!!! As much as everyone loves to talk smack on buy here pay here lots I can truthfully say I’ve purchased 4 vehicles from these guys without issue. Great More

by Gordon Ball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 21, 2020

Great car buying experience!! James was super kind and helpful. He even followed up with me after to give me some additional insights on the car. Even though it’s a bit of a drive More

by David Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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