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Auto Country

Abington, MA

4.9
1,503 Reviews

308 Brockton Ave

Abington, MA

02351

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1,503 Reviews of Auto Country

November 29, 2017

Very professional I needed a pickup truck and Steve was very helpful in finding one. They didn't have one in stock but found one at the auction within a week. It was ve More

by v1476
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Damata
Feb 23, 2018 -

Auto Country responded

Dear v1476, Thank you so much for taking the time to write a kind review. We are pleased to hear you had a great experience and we appreciate your business very much. Please let us know if you need anything in the future. Thank you! The Auto Country Staff

November 22, 2017

In my opinion...Buyers Beware Don’t let the “been in business for over 25 years” fool you. In my opinion, don’t ever step foot in that place. It is my opinion that Mr. Fagan is the More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr. Fagan (aka owner) and Sam, Steve Damata
Dec 05, 2017 -

Auto Country responded

This review is a testament to Mrs. Mattson's character. It is a rare case when one does the right thing and the customer still finds it necessary to abuse the business. AutoCountry acted responsibly, as we always do. Mrs. Mattson's understanding of the Lemon Law is flawed. The Statute states that the Dealer is to be given the opportunity to repair the vehicle. Mrs. Mattson came to the Dealership on a Sunday making completely unreasonable demands. She absolutely refused to give us an opportunity to remedy her situation and insisted that the information she had was correct. In her review she states: "is a piece of xxxx". I don't need to go into the details of how vulgar, rude, and abusive she was when she came in. She was condescending to the entire staff, much more so than in her review. I would like to state, though, that Mrs. Mattson happily drove the "piece of xxxx" that she purchased for 900 miles in the 4 weeks she had the car. It is said that you can't please all of the people all of the time. The fact remains that AutoCountry has successfully sold 14,500 inexpensive cars over a 25 year period and continues to operate a viable and thriving business, where people are satisfied every day. For this we are all very proud. Mrs. Mattson may babysit real criminals for a living, but I am not one of them. Nor are any of my staff members. We wish Mrs. Mattson nothing but good luck and happiness in the future. Respectfully, The Staff at AutoCountry

November 15, 2017

Awesomeness Sam and Steve help you all the way thru with picking a vehicle getting you approved and getting you insurance and then getting your registration and p More

by John A Swett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 23, 2018 -

Auto Country responded

Dear John, Thank you so much for taking the time out of your busy schedule to write us a review. We appreciate your business and we are so glad that Sam and Steve went above and beyond to help you out! Safe travels! Auto Country Staff

November 09, 2017

Great place to buy car Thanks Sam for help buying car and your patience. Happy with Cadillac SUV. Would recommend Sam and dealership. Easy process, drive car home same day. More

by Billy Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 23, 2018 -

Auto Country responded

Dear Billy, Thank you for your kind review and for taking the time out of your day to write it. We appreciate your business. If you need anything in the future please let us know. All the Best, Auto Country Staff

September 21, 2017

Buick Park ave Worked with me every way possible to make this purchase smooth and final, Great people, Great Crew, thanks Kasey, Sam, Christopher, will recommend to More

by muscle428l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Loessberg
Oct 25, 2017 -

Auto Country responded

Thank you so much for taking the time to submit feedback about your experience. We appreciate your business and we thank you for choosing Auto Country to purchase your vehicle. Please let us know if you need anything in the future! All the Best! Auto Country Staff

September 21, 2017

Due diligence is a must I am not in the practice of bad mouthing anyone but I must be honest, Auto Country is run by a group of very pleasant and friendly gentlemen; with tha More

by Nelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Kris Lipomi
Oct 25, 2017 -

Auto Country responded

Dear Nelle, Thank you for submitting your feedback. We are happy to hear that you had a pleasant experience at the dealership and that you felt our staff was helpful and polite. We sell pre-owned vehicles, some of which are older vehicles, sometimes over 10 years old. That being said, we do ensure that our vehicles pass Massachusetts safety inspection and that all of our vehicles are checked by mechanics and all issues that customers have with the vehicle are addressed before, and after, purchase. We never tell someone that we can't help them out if they have an issue with their vehicle. We are sorry to hear you sound relatively uncomfortable with the product at the dealership, hence you are reporting that all customers do due diligence before their purchase. We always encourage our customers to bring their vehicle of interest to their own mechanic if that makes them feel more comfortable because we are never trying to hide anything from anyone. We wish you all the best!

August 28, 2017

Steve made the whole experience comfortable. It was a pleasure to be welcomed by the whole team. It was a very comfortable experience dealing with Steve. My daughter was with me and said the sam More

by soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Damata, Steve Damata
Aug 31, 2017 -

Auto Country responded

Thank you so much for your business and for submitting your positive feedback. We are grateful for your business and we love the pic! Thanks again, and happy driving!

August 23, 2017

Patience Patience patience This was my husbands first time buying an expensive car, and let's say he was quite apprehensive about it, along with having other personal issues, be More

by TDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Loessberg
Aug 31, 2017 -

Auto Country responded

We thank you very much for your business and thank you for writing our feedback on Dealer Rater for Kacey. We are happy that your husband felt comfortable at the dealership and that he found himself a new vehicle that he loves!

August 18, 2017

Steve was great and helped get my daughter into a car Steve Damata helped us buy our daughter a safe car. Car was having dashboard light issues so Steve said he would make things right and get the car sa More

by azmass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Damata
Aug 31, 2017 -

Auto Country responded

Thank you so much for your business and for taking the time to write a review for Auto Country. We are pleased to hear that Steve was helpful in finding you a vehicle for your daughter. Please let us know if you need anything else! All the Best!

July 14, 2017

Excellent Prices! Excellent Service! Purchased multiple vehicles from Auto country and same awesome experience every time. Vehicles are priced fairly, Employees all willing to go above an More

by Erin F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 17, 2017 -

Auto Country responded

Dear Erin, Thank you for taking the time to give us feedback on Dealer Rater. We are very happy you had a good experience with Casey. Thank you for your business. Please let us know if you need anything in the future! All the Best!

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