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Auto Expo

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.9
2,002 Reviews
At Auto Expo we select only the finest pre-owned vehicles to retail to our loyal customers. Our vehicles go through a thorough inspection by our certified service technicians to make sure you get to choose from the finest vehicles available. We proudly serve the entire Metropolitan Area. Featuring an extensive inventory of New, and pre-owned vehicles, AUTO EXPO has been in business for over 15 years and it is our #1 priority to provide the best possible customer service to all of our clients. We know your time is valuable. That's why we've created our website to give you a fast and convenient way to research and find the right vehicle for you. Browse our inventory from the convenience of your computer. If you don't find what you're looking for in our online inventory, please contact us about the vehicle of your choice and our internet department will be happy to help you find it and order the particular vehicle you are looking for. We also accept trade in vehicles so feel free to stop by with the current vehicle you own anytime so we can give you a fair appraisal of your vehicle. Our clients receive the unparalleled care, information, and assistance they deserve when it comes to making the right choice. Our passion is providing you with a world-class ownership experience. We here at Auto Expo want every customer to feel like a honored guest in our home every day, every time without exceptions. We want your buying experience to be as comfortable and stress free as possible.
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46 Northern Blvd

Great Neck, NY

11021

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Showing 2,002 reviews

April 12, 2011

Well first and foremost my name is Wendy and I was hesitant to go to Auto Expo.The first day i went I took a test drive and I really liked the car but it had some dents and scratches that i wanted the More

by Palatey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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March 29, 2011

My name is Janice I purchased a 2008 Lexus Es350 with 45k miles from Auto Expo and I love the car I love the options in it and specially the navigation and rear view camera. This is my first luxury car and I More

by JaniceR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff
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March 21, 2011

I was reffered to Auto Expo by my brother in law who purchased 2 cars from Cliff. I was told their service was great and I didnt believe it until I walked in and sat down with Cliff. I was blown away wi More

by petercooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff
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March 21, 2011

UPDATE- Following my original post concerning the poor customer service experienced with Auto Expo, I immediately received an email from Auto Expo concerning the issues I originally stated. Those issues More

by Eb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh, Ronen, Dawn
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Mar 21, 2011 -

Auto Expo responded

The check has been mailed to you already via regular mail you can call Fazeeda in accounting and ask her the check number during 9:00am to 5:00pm- Monto Fri. The refund has been processed for the credit card as well if you wish I can send you over the copy of the refund.

Apr 03, 2011 -

Auto Expo responded

Since your issues where resolved, do you think you will be able to give us a higher rating?

May 04, 2012 -

Auto Expo responded

Auto Expo Ent Inc wrote on 4/3/2011 2:21:30 PM: Since your issues where resolved, do you think you will be able to give us a higher rating?

May 04, 2012 -

Auto Expo responded

Auto Expo Ent Inc wrote on 5/4/2012 11:11:42 AM: Auto Expo Ent Inc wrote on 4/3/2011 2:21:30 PM: Since your issues where resolved, do you think you will be able to give us a higher rating?

March 14, 2011

i asked for keys no keys to car i ask to get head light change it took me two months to get it done i went out and found the same car at a really cheaper price. i asked if i can get the car i really want More

by cromeoneten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
max
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Mar 14, 2011 -

Auto Expo responded

Dear Customer, Please let me know what your name is so I can investigate this. I do not have any information about your transaction. Please get back to me as soon as possible. Hope to hear from you soon and make your experience with us a more satisfactory one.

Mar 14, 2011 -

Auto Expo responded

Dear Customer, Please let me know what your name is so I can investigate this. I do not have any information about your transaction. Please get back to me as soon as possible. Hope to hear from you soon and make your experience with us a more satisfactory one.

Mar 15, 2011 -

cromeoneten responded

My name is M.Ramos I was giving alot of promises and when as soon as i finish transaction they start ignoring me when i ask my sale man that they were going to get me a key for the car he started to say thay might not have none i try to schedual service that i presented in the beginig of the transaction finally ater 2months i get an appointment then .My inital visit for a car you was advertizing and when i got to the place like i guess sales department said it was sole i spoke to shop manager and he told me if he has the car he will do the change i ask about it because i seen several dodge magnums i ask and nothing i spoke to manager to ask for keys she stated its to late i had to except that key so i told her thats how she sell cars one key and she stated i can buy one for$ 159 i walked out and still planing for magnum

Mar 15, 2011 -

Auto Expo responded

I apologize I am not able to find you in our system, can you please give me your full name and when it was that you visited our showroom? From your last conversation I was unable to understand what was going on.

Mar 15, 2011 -

cromeoneten responded

Miguel ramos

Mar 20, 2011 -

cromeoneten responded

I gave you my name several times now this is my wife name mabe you guys have it under hers evelyn rivera

Mar 20, 2011 -

cromeoneten responded

And like i said we went reffered by capital one and he got the loan frm another bank which he never mention he was going to do

Mar 21, 2011 -

Auto Expo responded

Sir, If we got the loan from another financing source it was bec. we got you better financing terms. We have a purchaser under Evelyn Rivera, but we do not have any promisory notes about a key. I spoke to the sales person and he does not remember stating you will be getting another copy of a key. I apologize for all your inconvenience. I will be glad to assist you in any way I can. Please call me. I would appreciate if you can put your complaint about us on suspension till you and I talk.

Mar 21, 2011 -

cromeoneten responded

Sir what is it we half to talk about

Mar 21, 2011 -

cromeoneten responded

Fine give me a # i can reach you

Mar 25, 2011 -

cromeoneten responded

Not only do they deny the fack but i had a someone from auto expo call me i dint get the call i call the daeler back the dealership rep tells me he will be right in he will call you in 15 mins and here it is three daus later no call i m going to speak to the banks and bringing car back if this continues i notice that thire alot of people complaining because the way thay treat people they promise you the stupp that suppose to be giving at any transation like keys

May 04, 2012 -

Auto Expo responded

Mr Ramos, This is Ronny, Please contact me at your earliest convenience, I have to discuss something with you. We will resolve this matter ASAP. Thank you Ronny E Director

February 08, 2011

I went to look at a car and gave them my License to copy for thier records. We couldn't agree on a price so I left and mistakenly left my license. It's been two weeks and they will not return my calls or More

by mack217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie (sales Manager)
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Feb 08, 2011 -

Auto Expo responded

I apologize on behalf of the dealer ship. I spoke to the customer and got the correct address to mail back the license as it does not match driver's license address. He said thank you and was satisfied.

December 10, 2010

i rate them as best, great guys, professional service, very curtious, cooperative,i would recommand everyone to visit the dealership, ronny was great, honest,gave me a good price and a low interest rate, More

by baratia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ronny
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December 06, 2010

Josh Eduard made the initial experience superb.. He made it feel like you had known him for a lifetime- Avi picked up and took on the sale, Everyone is always very busy, but they draw on other to help out. More

by BrendaCallanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh & Avi
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November 10, 2010

I was suspicious dealing with any dealer. I read online about this dealer ship and checked out the reviews. At first I almost canceled my deal, but Ronny got involved and made sure everything was done in m More

by Talia123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny
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August 26, 2010

Auto expo has done it again on my advice a friend of mine took their assistance and was realy impress. He told me that he will go there again and again, as the kind of service provided by them was unexceptio More

by Anonymousjack123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manning , Max
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