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Auto Gallery Imports

Westbury, NY

3.4
238 Reviews
At Auto Gallery Imports we select only the finest pre-owned vehicles to retail to our loyal customers. Our vehicles go through a thorough 110 point inspection by our top service technicians to make sure you get to choose from the finest vehicles available. Featuring an extensive inventory of new, certified and pre-owned vehicles, Auto Gallery Imports is home of one of the largest selection of luxury used vehicles in New York State. Our clients receive the unparalleled care, information, and assistance they deserve when it comes to making the right choice. Our passion is providing you with a world-class ownership experience.
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500 Old Country Rd

Westbury, NY

11590

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Showing 238 reviews

May 23, 2019

STEVE Is the magician and BRANDON the best sales rep ever!!! I am still crying tears of joy. I went to Auto Gallery Imports after being frustrated by four dealership.. I met Brandon my sales rep and STEVEN the More

by Aminata AUTOGALLERYIMPORTS Fan for Life!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve B , Brandon Duncan
Jun 24, 2019 -

Auto Gallery Imports responded

This is what we live for Aminata! We love to make our customers happy with their car buying experience. We are glad we were able to provide that to you! Hope to have your business again in the future!

May 23, 2019

Nice very respectful I know Steve for 10years always good get me what I want very helpfull patient with the bank always try to give me a better deal More

by Winzore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve B , Brandon Duncan
Jun 24, 2019 -

Auto Gallery Imports responded

Thank you Winzore for all your business! We're glad that we could provide an awesome car buying experience for you!

May 22, 2019

Dishonest firm (Sales and Finance) 1. Be on your guard when dealing with these typical USED CAR SALES PEOPLE. 2. Read the Carfax Report carefully. The sales person will NOT review t More

by joshuam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve B , Sergio Rozin, Josh Shay
Jun 17, 2019 -

Auto Gallery Imports responded

Hi Joshua, Thank you for the feedback. This is one of the best ways for us to improve on our customer relations. After investigating your specific situation we confirmed that you were handed the CARFAX of the vehicle, which is also listed on our website for free. Also, after reviewing the paperwork, we found that you originally wanted to purchase an extended warranty however you declined to purchase when we printed your contract and showed you the total breakdown. The only additional charges were in fact a warranty which you declined to move forward with which is why it was removed. Under no circumstances would we add any fees that weren't disclosed or properly posted. With that being said, we hope you are enjoying your vehicle and that it has been a good fit for you and your family. If you have any additional questions, please feel free to reach out to management at 516-280-7555. Also, it would be greatly appreciated if you could update your review to a more accurate description of your experience. Thank you and enjoy your car!

May 20, 2019

amazing dealership Sergio is GREAT . Helped me get a Mercedes Benz in a day , was so great & helpful. Definitely would come back for a second car . He’s fabulous. Thank More

by val_car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Rozin
Jun 24, 2019 -

Auto Gallery Imports responded

Thank you Val for your business, our goal is to make sure all our customers are happy with there purchase and of course happy with our service. Glad we were able to provide that for you!

May 16, 2019

Scam artists after agreeing to a price with a salesperson over the phone I proceeded to tell them that I'm 3hrs away, im a serious buyer and im not a gimmick so do More

by Koolfac3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Shay
Jun 24, 2019 -

Auto Gallery Imports responded

This is not the way we like to operate our business, We Strive to provide the best service possible. Please reach out to us so we can further discuss the situation thank you!

May 08, 2019

Brandon is the man !!!! Honestly from the moment I stepped in the dealership I was welcomed with open arms from Brandon. I was there for quite some time but he kept me entert More

by Ms_Gla_Baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Duncan
Jul 08, 2019 -

Auto Gallery Imports responded

Thank you coming down and giving us your business! We're happy we could give you that amazing car buying experience, and hope we can again give you the same if not better car buying experience in the future!

May 08, 2019

Great They did a great job helping me find the car I want and back home ASAP I live in Boston love my car thank you More

by Chichi895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve B , Brandon Duncan
Jul 08, 2019 -

Auto Gallery Imports responded

Thank you for taking the time to come down all the way from Boston! We hope to have your repeat business in the future, and whether or not you're a Boston Red Sox fan we still love you!

April 28, 2019

Superb Experience! From the moment of entering this dealership, I received a very welcoming atmosphere while the customer service, Car choice guide, loan process which i More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve B , Josh Shay, Brandon Duncan
Jul 22, 2019 -

Auto Gallery Imports responded

We're happy we could give you amazing customer service and earned your business! We're looking forward to your continue business in the future! Thank you again from the whole Auto Gallery Imports Team!

April 19, 2019

Awesome Saw good reviews online and stopped in. Smooth transaction, beautiful car for the price. Purchased a 435i convertible with red interior. Also a nice s More

by Goldie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve B , Josh Shay, Banister Mendez
Jul 22, 2019 -

Auto Gallery Imports responded

We have been working years to continue to serve everybody with the best experience possible. Thank you for your business and we hope to see you in the future aswell!

April 18, 2019

Awesome Experience Great experience in that it was my first time going there. Polite and courteous as well as upfront on all details. Goes above and beyond to help custo More

by VBLAKE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime M
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Shay, Chanel Stevens
Jul 22, 2019 -

Auto Gallery Imports responded

Jaime always puts customers first and we're happy you loved the experience. We're happy to earn your business and hope to earn it again in the future as well!

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