Auto Giants Mitsubishi

Excellent Customer Service and a Happy Customer!!! TJ Ellis was extremely welcoming when I arrived to this location with my sister and greeted us. I was also greeted by finance manager Danny Nguyen wh TJ Ellis was extremely welcoming when I arrived to this location with my sister and greeted us. I was also greeted by finance manager Danny Nguyen who remembered me from a previous visit in checking out the vehicles there. TJ listened to my needs and also my wants. TJ worked with me diligently throughout the process and the very end. He answered all of my questions and made sure I was aware of the various features the car offers. TJ is an excellent salesman and he listens to his customers which I appreciated. He was very attentive, patient, friendly, and funny during the process. TJ Ellis and Danny Nguyen was able to get me in the car I wanted and also made my experience memorable. Thank you both for all of your hard work and dedication to help me in my time of need. TJ Ellis also checked in with me a few days afterward to see how things were going. Your work on my behalf is greatly appreciated!!! If you have car needs go to Easterns in Manassas, VA wonderful folks all around!!! TJ Ellis you are the best!!! Thank you again. More

Great job to David Carter! He helped us through a very difficult car buying process and allowed us to walk out with a car-same day! job to David Carter! He helped us through a very difficult car buying process and allowed us to walk out with a car-same day! More

Excellent experience! Lengthy process but David Carter was very friendly and patient! The overall experience was excellent. Even though the process was long due to our situ Lengthy process but David Carter was very friendly and patient! The overall experience was excellent. Even though the process was long due to our situation D.C. Stayed positive until we successfully purchased a car for our nephew. Thanks, DC. More

Happy Customer! The Customer service I received from Sorrell was amazing from start to finish. His integrity is unmatched and really made me feel comfortable that I w The Customer service I received from Sorrell was amazing from start to finish. His integrity is unmatched and really made me feel comfortable that I was getting a great deal. I am leaving with my car today. I would recommend Sorrell and this dealership without any hesitation! More

Solid Service All questions answered, patient, and helpful. The staff let us talk and discuss without hovering/crowding. Process was lengthy compared to past experi All questions answered, patient, and helpful. The staff let us talk and discuss without hovering/crowding. Process was lengthy compared to past experiences at dealership. More

Great customer service David Carter is a great salesperson and kind. We came to get my first car ever they said i did not have any credit and my Dad was tax Id so we could n David Carter is a great salesperson and kind. We came to get my first car ever they said i did not have any credit and my Dad was tax Id so we could not even with money down buy but Mr carter DC never gave up on us so he went to his manger Mr Danny and they worked together.and got us done thanks Mr DC David Carter & Danny. More

Great first time experience David greeted us first thing with a big smile and helped us get the car we wanted. He was very caring and respectful. Offered us drinks several times David greeted us first thing with a big smile and helped us get the car we wanted. He was very caring and respectful. Offered us drinks several times and kept making it a pleasant experience. Over all he made my first time car buying a great experience. More

Friendly The entire sales staff was terrific. Steven did a good job explaining all of the different features and warranty. David Carter was also very helpful. The entire sales staff was terrific. Steven did a good job explaining all of the different features and warranty. David Carter was also very helpful. I am going to recommend Easterns to my friends. More

Found what I wanted Me and my husband drove 3 hours for a particular Grand Cherokee. It had all the features I wanted and the sales staff was very polite and friendly. Me and my husband drove 3 hours for a particular Grand Cherokee. It had all the features I wanted and the sales staff was very polite and friendly. More

I am so happy with the sales agent, He is a good person David Carter is a good sales agent, very professional, friendly and gave me the convinience that the customer deserve. my final decission was only for David Carter is a good sales agent, very professional, friendly and gave me the convinience that the customer deserve. my final decission was only for his attencions More