Auto Giants Mitsubishi

Excellent Customer Service My family visited the Eastern Motors dealership and was greeted and with the upmost respect by the sales representative Mr Carter. He is friendly and My family visited the Eastern Motors dealership and was greeted and with the upmost respect by the sales representative Mr Carter. He is friendly and very knowledgeable about the vehicles that we were interested in. Mr. Carter showed patience during our time that we spent in his care and calmed our hesitation as we were making a major decision. I highly recommend anyone who would like to purchase a vehicle to go see Mr. Carter, he will be happy to assist you in finding the best vehicle to fit your needs. More

Good, Friendly, Fast Friendly staff. Very quick service. These guys really move. Not in a way to rush you but to process your info. Things went smooth and staff was willin Friendly staff. Very quick service. These guys really move. Not in a way to rush you but to process your info. Things went smooth and staff was willing to work with me. Good use of technology email and electronics to process information. More

Excellent Customer Service David was very patient in identifying our needs. Very helpful with the financing process. David made the sales/purchase process a pleasant experienc David was very patient in identifying our needs. Very helpful with the financing process. David made the sales/purchase process a pleasant experience. We appreciate the fact that he was not a pushy salesperson. More

Very informative drive and sale. Worked well with my financial situation. Made certain not to push me into a sale that would eventually not work out. I highly recommend this sales te Worked well with my financial situation. Made certain not to push me into a sale that would eventually not work out. I highly recommend this sales team to my friends and family. More

Excellent Customer Service and a Happy Customer!!! TJ Ellis was extremely welcoming when I arrived to this location with my sister and greeted us. I was also greeted by finance manager Danny Nguyen wh TJ Ellis was extremely welcoming when I arrived to this location with my sister and greeted us. I was also greeted by finance manager Danny Nguyen who remembered me from a previous visit in checking out the vehicles there. TJ listened to my needs and also my wants. TJ worked with me diligently throughout the process and the very end. He answered all of my questions and made sure I was aware of the various features the car offers. TJ is an excellent salesman and he listens to his customers which I appreciated. He was very attentive, patient, friendly, and funny during the process. TJ Ellis and Danny Nguyen was able to get me in the car I wanted and also made my experience memorable. Thank you both for all of your hard work and dedication to help me in my time of need. TJ Ellis also checked in with me a few days afterward to see how things were going. Your work on my behalf is greatly appreciated!!! If you have car needs go to Easterns in Manassas, VA wonderful folks all around!!! TJ Ellis you are the best!!! Thank you again. More

Great job to David Carter! He helped us through a very difficult car buying process and allowed us to walk out with a car-same day! job to David Carter! He helped us through a very difficult car buying process and allowed us to walk out with a car-same day! More

Excellent experience! Lengthy process but David Carter was very friendly and patient! The overall experience was excellent. Even though the process was long due to our situ Lengthy process but David Carter was very friendly and patient! The overall experience was excellent. Even though the process was long due to our situation D.C. Stayed positive until we successfully purchased a car for our nephew. Thanks, DC. More

Happy Customer! The Customer service I received from Sorrell was amazing from start to finish. His integrity is unmatched and really made me feel comfortable that I w The Customer service I received from Sorrell was amazing from start to finish. His integrity is unmatched and really made me feel comfortable that I was getting a great deal. I am leaving with my car today. I would recommend Sorrell and this dealership without any hesitation! More

Solid Service All questions answered, patient, and helpful. The staff let us talk and discuss without hovering/crowding. Process was lengthy compared to past experi All questions answered, patient, and helpful. The staff let us talk and discuss without hovering/crowding. Process was lengthy compared to past experiences at dealership. More

Great first time experience David greeted us first thing with a big smile and helped us get the car we wanted. He was very caring and respectful. Offered us drinks several times David greeted us first thing with a big smile and helped us get the car we wanted. He was very caring and respectful. Offered us drinks several times and kept making it a pleasant experience. Over all he made my first time car buying a great experience. More