Auto Lenders of Princeton

Best car buying experience in 20 years As I was searching for a used car, I found the one I was looking for at an Auto Lenders lot. Not having experienced this company before, I figured I' As I was searching for a used car, I found the one I was looking for at an Auto Lenders lot. Not having experienced this company before, I figured I'd give it a shot and ended up with the best experience buying a car I have ever been through. Setting up an appointment was easy and when I arrived, Anthony C. was ready immediately. He began to show me as many cars as I needed to see to ensure the one I came in for was the one. Once we agreed to make a deal, Mike D. took me through the paperwork part that no one likes yet it could not have been easier. They were able to get me a great financing rate ....and even had lowered the rate by the time.I was ready to sign! How many dealers would try to get you lower payments after you agreed on a price?? Best experience ever and I will definitely go back the next time I need a car! More

Great staff Dealership is nice and clean. The staff are very friendly and knowledgeable. There is never a long wait. Whatever your scheduled appointment time is t Dealership is nice and clean. The staff are very friendly and knowledgeable. There is never a long wait. Whatever your scheduled appointment time is thats the time your vehicle is serviced. I have never been disappointed More

Customer for Life I had an atypical experience at Autolenders, but one that still needs to be shared. My wife and I were in the market for a used car, after searching I had an atypical experience at Autolenders, but one that still needs to be shared. My wife and I were in the market for a used car, after searching for a week at various new and used car dealers we found ourselves on Route 37 in Toms River doing the classic dealer shuffle. We walked around the lot at Autolenders and didn't really see anything that we really liked that was in our price range (we were looking for a luxury car with 60-80 miles), Autolenders had some nice vehicles but the mileages were low and the price a just bit out of our reach. As we were about to leave, our salesmen, Bill S. said, “hang on, I just received a car in a trade-in and I think you might like it.” He brought the car out, a gorgeous jet black 2006 BMW 525i in near Mint condition. The car was making a weird noise and had a sensor malfunction lamp lit on the dash. My wife and I informed Bill that we really did not want to a car that has any problems, as our last vehicle broke down and left us in the lurch. Bill S. assured us that they were only brake sensors and that if I wanted the vehicle, the sensors would be taken care of. I should state now, this was an AS-IS (no warranty) vehicle and not part of Autolenders usual business model, which is low mileage vehicles off of their first lease, usually 2-5 years old. We took the car home for the evening on a trial, (we almost walked away, but we figured, why not). The car was fine, the night we had it, (the brake sensor light is on the entire trial). The next day, we brought the car back and were prepared to make an offer. We would buy the car as long as all the lights on the dash were taken care of. The General Manager Stratis M. informed me that all would be taken care of and the car would be ready tomorrow. When I picked up the car and drove it off the lot, the brake sensor lamp lit right back up! I immediately brought the car back and told Stratis that this was unacceptable. Stratis agreed and had his in-house mechanic take a look at the vehicle to determine what was wrong. I was told that it was not the brake sensors as before, but a Steering Angle Sensor in the ABS braking system that was malfunctioning. As I stated previously, I never checked the codes on the dash and took Autolenders at their word that it was only the brake sensors. With this in mind I was told that it was the first time anyone there had seen such an error with the vehicle. As the vehicle was AS-IS it would not be covered, as it was not detailed in the signed contract. Of course, this was upsetting, so I voiced my concerns to Autolenders cooperate headquarters via an email. Within the hour Stratis called me and asked me to return as soon as possible so he could address me and my wife concerns. While driving the vehicle in the day which took place in the interim, the BMW overheated while driving down the highway (pulled over waited five minutes and drove the next day with zero issues, faulty water pump). Now, I am scared of this vehicle! Returning to Autolenders the next day, Stratis informs me again that it is an AS-IS vehicle and is entitled to nothing under law. He then informs me that after speaking to the owner of the company, Mr. Brad Wimmer, Autolenders has decided to undertake the cost of the Steering Angle Sensor Repair, just out of loyalty to a customer! Unfortunately, but understandably, they would not be able to cover the cost of the faulty water pump. Even here though Stratis said he would work with me to get the repair down in-house for as cheap as possible. Let me stop here and address the obvious, yes, Autolenders might have known about the steering angle sensor the whole time, but I highly doubt it. I was a medic for six years in the ARMY and served two tours in Iraq, during that tenure I got to know people pretty well, and it’s not hard to spot a liar. And even if, the point is mute because they repaired it with OEM parts and even lent me a “lot car” for a week so I didn't have to splurge for a rental again ($300 savings). The water pump issue only occurred once in three day of driving so I am positive that they were ignorant of that as well. After a few days, the new sensor and water pump we put in and the total cost of the repair was a little over $1200, roughly the same price I was quoted at the dealer, though I am sure it would have been about $1500-1800, when it was all said and done over at BMW. I have to say that when buying a used car you always expect issues, and this BMW certainly has more than a few. At the end of the day a few lessons have been learned, the first being, never, ever buy a European luxury car for more than $5000 without a warranty! Just not worth the risk unless you’re a mechanic. The second is that I would most assuredly return to Autolenders to purchase another vehicle. The team there, especially Stratis and Bill S, were incredibly caring, thoughtful, and addressed all our needs, at great expense even though they didn't have to. The company and men working for acted with honor in a tough situation. I would though not buy a car AS-IS of course. If you’re going to buy a car for around 10,000 make sure you get a warranty. Happy Shopping! More

Got me the deal and the car I wanted. I had been to several other dealers who promised me the world and gave me nothing. I called the dealership spoke to Kevin who told me who would make I had been to several other dealers who promised me the world and gave me nothing. I called the dealership spoke to Kevin who told me who would make no promises, but would do everything in his power to get me the car I wanted at the price I wanted to pay. He was good to his word, he worked with me to get a vehicle that made my daughter happy and a price that I could deal with. We were not the easiest customers because my daughter wanted what she wanted, but Kevin was patient and we walked out with a great vehicle. More

Great experience Had a great experience getting my 2014 Grand Cherokeee at Auto Lenders of Princeton. My agent, Max Colish was really helpful and nice every step of th Had a great experience getting my 2014 Grand Cherokeee at Auto Lenders of Princeton. My agent, Max Colish was really helpful and nice every step of the way without being pushy! I highly recommend trying to work with him if you are considering going through Auto Lenders! More

Awesome Car Buying Experience I've been needing a car for some time now and I saw an ad for Auto Lenders and decided to check it out. I'm so glad I decided to check it out. From th I've been needing a car for some time now and I saw an ad for Auto Lenders and decided to check it out. I'm so glad I decided to check it out. From the moment I arrived, I felt welcomed. The actual dealership is spectacular with a completely open floor plan which was spotless. The staff was definitely top tier. My sales person Eric V, instantly connected with me and made the process whole lot easier for the both of us. Since this was the first car I was buying, Eric really understood the fact I was nervous and wanted the best deal for my money. He explained everything and made sure I was comfortable with it. Once I decided on a car, the actual process of buying it was a piece of cake. Everyone from the service tech to the business manager wanted me to leave happy and car keys in hand. They even worked with my insurance company to secure the best rate for myself. I will be buying many more cars from Auto Lenders in the future. I will be sure to recommend Auto Lenders to everyone who is looking for a car. More

Outstanding Experience!! Let me first start by saying, I am not a fan of the "sharks" at ordinary car dealerships. So when I tell you, I never felt that at Auto Lenders, that Let me first start by saying, I am not a fan of the "sharks" at ordinary car dealerships. So when I tell you, I never felt that at Auto Lenders, that says a lot. I was able to get some of the easy stuff out of the way prior to visiting this location with emails. My salesman, Anthony was great. They worked very hard to get my payments where I was comfortable. I would highly recommend Auto Lenders. My wife said that this was such a great experience that she will come back to purchase her next car here. The building is customer friendly and very clean. More

Great experience Pleasant , gratifying and successful experience.. Again thank you Princeton team I wish you much success in your new location😀😀&#12851 Pleasant , gratifying and successful experience.. Again thank you Princeton team I wish you much success in your new location😀😀😀😀🚙🚙🚙🚙🚙🚙🚙🚙 Thank you again I love my Elantra More

Wonderful car buying experience! Our car buying experience at Autolenders was wonderful! Eric Vena made things stress free, enjoyable and easy. The team of employees at Autolenders we Our car buying experience at Autolenders was wonderful! Eric Vena made things stress free, enjoyable and easy. The team of employees at Autolenders were all very helpful. I myself was very particular with exactly what I wanted in my vehicle. Eric Vena searched for over a month until he found exactly 'the one' for me. He even had two vehicles shipped to our location for me to test drive. Eric and his team at Autolenders accommodated us in every way possible. My boyfriend is a mechanic in the military and was extremely adamant about me having the full warranty at no cost and a monthly payment that was affordable for me. Eric Vena went to bat for us and made it all happen! Overall our experience at Autolenders was great! I would 100% recommend Eric Vena and his wonderful team at Autolenders to anyone looking to purchase a new vehicle! More

Outstanding From the time I walked in the door to the minute I left the staff was outstanding. Everyone was understanding of my situation & what I was looking for From the time I walked in the door to the minute I left the staff was outstanding. Everyone was understanding of my situation & what I was looking for in a new vehicle, there was no pushing me into something I didn't want. I had been to several other dealership's recently & the sales reps were not understanding of my wants/needs. I would absolutely recommend auto lenders to anyone looking for a car & I will make surevery to go back myself in the future. More