Auto Lenders of Voorhees

Repeated communication issues. I call to see if parts are in and get no response. The first time I had the blend door actuator problem, it took six months to finally get it fixed. I call to see if parts are in and get no response. The first time I had the blend door actuator problem, it took six months to finally get it fixed. They would never return my calls. After six months, I wrote a review and escalated the issue. They finally contacted me and, amazingly, got the part the very next day. Then the clicking started again. I took the car back for the same problem, but once again, I couldn’t get anyone to communicate with me. I emailed, called and texted. It took about a month to get it fixed. Now the clicking has started again, meaning I will have to bring the car back for the THIRD time. I was promised a call the same day, and no one called. They replaced my rear brakes and all four tires at no charge, but my other brakes were also low and still need to be done. At this point, I want to take the car to Subaru and have them diagnose and fix it correctly at Auto Lenders’ expense. I’m not sure why they can’t take a few minutes to call me but expect me to keep dropping my car off for repeated repairs. My time is important too. I don’t understand the thought process of ignoring customers’ calls. Make sure you have an independent mechanic check your car first. More

Salesman Reggie was very helpful and friendly and found the right fit car for me. All were nice the right fit car for me. All were nice More

Awesome customer service and made our unexpected new car purchase a feel good moment. Encourage everyone to ask for Frank! He was fantastic and super helpful throughout the entire process. Frank was helping purchase a feel good moment. Encourage everyone to ask for Frank! He was fantastic and super helpful throughout the entire process. Frank was helping me and my wife while also assisting int another couple. Not only did he manage two sales at once, he did it without any drop in customer service and even stuck around late to ensure we drove off that night. Rachel the Finance Manager was also amazing. I’ll be in the market for another vehicle next year and will most certainly be back. More

I had an outstanding experience at Auto Lenders in Voorhees, all thanks to Tanner! From the very first week, Tanner was incredibly helpful and attentive over the phone. He truly listened to what matte Voorhees, all thanks to Tanner! From the very first week, Tanner was incredibly helpful and attentive over the phone. He truly listened to what mattered to me whether it was certain features or preferences and made thoughtful recommendations based on my needs. He made picking the perfect car easy and was an advocate for me throughout the entire process. If you’re looking for a smooth car buying experience, go see Tanner he’s phenomenal! I also want to give a huge thank you to the entire Auto Lenders team! A special shout-out to the finance team member (I regret not catching her exact title) who handled my paperwork and even went the extra mile by helping install my car seat. The support from everyone made the process seamless, and I’m truly grateful! More

Very Professional! They FOCUS on YOUR Needs! The Entire Staff were Extremely Friendly and Helpful! My Sales Consultant Nor Borden is EXCELLENT! My son purchased a car f They FOCUS on YOUR Needs! The Entire Staff were Extremely Friendly and Helpful! My Sales Consultant Nor Borden is EXCELLENT! My son purchased a car from Nor over a year ago and has been Extremely happy with the car! More

Fantastic customer service. Salespeople know their stuff and will spend the time to work with you to make sure you know what you want. They then make sure they get it for you. Salespeople know their stuff and will spend the time to work with you to make sure you know what you want. They then make sure they get it for you. No rush, spent the time needed and then gave me a great deal More

Bought my car at Auto lenders in Voorhees. Had a great experience Nor salesperson and Lou the sales manager really went out of there way to make us happy. Craig the finance guy was quick and p Had a great experience Nor salesperson and Lou the sales manager really went out of there way to make us happy. Craig the finance guy was quick and painless. Would definitely recommend them. More

First, let me start off by saying Scott is absolutely amazing!! I had an amazing experience at Auto Lenders in Voorhees thanks to Scott! From start to finish, he was professional, patient, and truly c amazing!! I had an amazing experience at Auto Lenders in Voorhees thanks to Scott! From start to finish, he was professional, patient, and truly cared about helping me. My appointment was at 9:30 and I didn’t leave until around 3, but the time and effort he put into my situation showed me that he genuinely had my best interest at heart. I’ve been struggling to find a reliable car, especially with a repo on my credit due to a voluntary repossession. My previous car was from DriveTime (worst place ever)—it broke down after only 7 months, and instead of helping, they wanted me to pay $4,800 in repairs. I felt hopeless, but Scott reassured me that he’d do everything possible to get me into a car, and he kept his word. Not only did I leave with the car I wanted, but I also left feeling like someone truly cared about my situation. Scott took the time to explain everything thoroughly, answered all my questions, and never made me feel rushed or pressured. It wasn’t about the money for him—it was about making sure I was taken care of. If you’re looking for a dealership that actually cares about their clients and goes the extra mile, go to Auto Lenders in Voorhees and ask for Scott. You won’t regret it! More