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Auto Outlet of Vineland

N/A

6 Lifetime Reviews

2428 South Delsea Drive, Vineland, New Jersey 08360 Directions
Call (856) 692-0055

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6 Reviews of Auto Outlet of Vineland

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May 08, 2017

"Honest Used Car Dealer is no longer an oxymoron"

- Floored

Just when I thought that a honest used car dealer was an oxymoron, I found Auto Outlet of Vineland New Jersey. We found this used car dealership by broadening our search for the vehicle we were looking for. It was a 2 hour trip from Pennsylvania and we had been of numerous wild goose chases previously to other dealerships looking for our car. I called and Jack answered the phone, I told him we were far away and he said when you want to come look at the vehicle, you can call and we will hold it until you get here so it's not a wasted trip.I had several questions about the vehicle and he told me he couldn't answer those questions, one, he was downloading info on his computer, and two, the vehicle wasn't on the lot for him to look at. I told him we would call back later. We called again later and the owner Steve answered the phone. I told him we were interested in the vehicle but had a 2 hour ride. I asked him what was wrong with the vehicle. He was honest with me and told me what was wrong. I asked about oil leaks, and he said it was dry underneath. Like I was going to believe that.We decided to go look at it. We arrive and Steve gave us a good 5 minutes to look the vehicle over before he came out and sure enough everything he said was TRUE, EVEN the dry under the engine!! He photocopied our driver's license and left the 2 of us take it out as long as needed. We bought the vehicle and are absolutely thrilled with it. After 6 weeks of being lied to by used car dealers, it was very nice to find an honest one. Thanks Jack and Steve!!

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Recommend Dealer
Yes
Employees Worked With
Jack, Steve
September 01, 2014

"Great experience, such a relief."

- ckbb

These guys are great. Super friendly and helpful. They gave us a great deal on a 2010 Nissan Sentra, helped us with the financing (referred us to BOFCU, which is an amazing credit union we wouldn't have found otherwise), and were very timely with everything on their end. The first day we had the car, we had a problem with the muffler (a connecting piece had rusted off) and they not only referred us to a great mechanic, but they also paid for the service. The cost was minimal, but we really appreciated the gesture. Overall, we were very nervous about the whole process, and they made it so quick and easy. We love our car and would definitely go back to Auto Outlet for another purchase.

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Recommend Dealer
Yes
Employees Worked With
Jack, Steve
April 11, 2014

"auto outlet"

- nana1988

He was so friendly helped me and my husband out. Great quality of vehicles , good prices. Nice atmosphere and do not pressure you to buy!

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Recommend Dealer
Yes
Employees Worked With
steve
March 14, 2014

"Pleasant experience from start to finish. Purchased a..."

- stevedesiree

Pleasant experience from start to finish. Purchased a Ford Five Hundred and it performed as expected. Great price and a great car. I would highy recommend this dealer to my friends and family.

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Recommend Dealer
Yes
Employees Worked With
Jack
November 05, 2013

"Bought a 2005 Mercury Montego from these guys, trusted..."

- youngbren1

Bought a 2005 Mercury Montego from these guys, trusted the dealer at first but turned out to be a mistake. Drove the car home was fine, went out to wawa that same night got a check engine light and throttle response started acting funny, when i would step on the gas it would be really slow and over-drive wouldn't kick in . Had it reset at auto zone the next day turned out to be a cylinder misfire in cylinder 1. About 3 days later got a check transmission light, went back to a local automotive shop to have it connected to the computer,the computer read the cylinder misfire, and torque management request for the transmission. After the first week than i started seeing more problems. Going into 3rd gear their would be a reasonably noticeable jump in the trans and once i hit 50 mph the engine would shake. 2 weeks after purchasing the vehicle on my way home, got a check charging system light. I pulled into a gas station and car just completely died. The Alternator went. This vehicle did not have an inspection sticker and was told there were no problem with the vehicle. So i trusted these guys word. In total I've had 3 check engine lights and a blown Alternator in 2 weeks of purchase. Called the dealer to work out swapping the vehicle for another one and was told there is nothing they could do unless i fixed the problems myself and THAN possibly i could trade it in for something else. Vehicle came with a warranty, took it to a local transmission shop to determine what the torque management problem was, had the guy test drive and he told me "take it back, they robbed you" most likely I would need a new transmission. The vehicle warranty will cover the engine and transmission but no other major parts going wrong. The warranty company since it is not through the dealership themselves would have to approve what if my vehicle needed a new trans even though the 2 shops i took it to said its what i would need. I bought a car to drive not to have it in the shop getting a transmission 2 weeks after i purchased it.The warranty also doesn't cover the smaller pieces of the transmission, the fluids, etc. so i would have to come out of pocket even though i still have a warranty. All in all i would never recommend this dealer to my worst enemy, sure the guy was friendly selling me the car, but would he help me out afterwards? NO. These guys are crooks and just wanna sell a car off the lot regardless of the condition and obviously are NOT out to do good bussiness. They don't have their own mechanic so there's no bringing the car to them get something fixed. They sell you a dream with these warranties giving you the assumption that your car would be taken care of if something were to go wrong, but when it does they don't want to help. If you want a car that is gonna inconvenience your life the first week or two after purchase, than this is the perfect place to go! But if your like most people and want a car to drive without any MAJOR problems 2 WEEKS after buying it than DO NOT buy a car from here. These guys are crooks and will rob you, sell you a busted down car they would patch up to work good for the test drive and hopefully the drive home than you'll see problems immediately. I understand cars have problems and things go bad but its like these guys don't service or even check their vehicles before they leave the lot. I will NEVER buy or recommend anyone to purchase a car from Auto Outlet of Vineland ever again in my life !

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Recommend Dealer
No
Employees Worked With
Jack
February 07, 2012

"The sales team at the Auto Outlet in North Hollywood,..."

- sndybch

The sales team at the Auto Outlet in North Hollywood, California is outstanding. My car buying experience was stress free. The finance manager is willing to work with you but you need to be honest with him. I am thoroughly happy with my car and my financing. I highly recommend this dealership when searching for a used car. They care and are willing to work with you.

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Recommend Dealer
Yes
Employees Worked With
Martin
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