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Auto Park Ford Bremen - Service Center

Bremen, IN

4.7
492 Reviews

492 Reviews of Auto Park Ford Bremen - Service Center

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October 05, 2023

Always happy to bring my vehicle in to the service dept. Great service dept experience More

by chunkybulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kobold
Oct 06, 2023 -

Auto Park Ford Bremen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2023

This is the 2nd time I’ve brought my truck in for the same problem (cruise control nonfunctional) and it still isn’t fixed. I was told the other problem I brought it in for (non functioning power door lo More

by davenshel
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Jarred Zeisig
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Auto Park Ford Bremen responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please ask for Brent Forry, GM (574) 546-2727.

September 28, 2023

Very friendly and professional people to work with. They took the time to listen and help me with everything I needed More

by noahjritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kobold
Sep 29, 2023 -

Auto Park Ford Bremen responded

Thank you, Noah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford Bremen, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

I think the cost of service is too high there are 6 people doing the work that take 3 that cost is pasted on to customers. I can not afford these high cost of maintenance and will have to look for a di More

by dougodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Auto Park Ford Bremen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 08, 2023

Awesome customer service! They picked up my car from my work and brought it back to me and explained what was done! More

by Jkmstop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Auto Park Ford Bremen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford Bremen.

September 07, 2023

Once again the folks at Auto Park Ford in Bremen came through. They came in under the quoted price and were done in a timely manner. Jarrod and the group always do a great job for us. Keep up the amazing More

by ronhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deb Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Forry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Auto Park Ford Bremen responded

We are very happy to hear that Jarred and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2023

I have brought in 2 of my vehicles for service here,excellent service and prompt service. Will definitely be back. More

by Dawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Clark, Rick Kobold
Aug 21, 2023 -

Auto Park Ford Bremen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2023

Always super impressed with the amount of information given before, during and after service. I trust the team at bremen Ford for all makes of vehicles I own. More

by wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Auto Park Ford Bremen responded

Thanks, Wade, for sharing about your experience with Auto Park Ford Bremen. We appreciate your business and hope to see you again soon!

July 31, 2023

Jarred and the crew do an outstanding job on my Focus ST. Only dealership that can get my car onto a service rack as low as she squats More

by jtalker8265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Zeisig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kobold
Aug 01, 2023 -

Auto Park Ford Bremen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jarred and our team here at Auto Park Ford Bremen.

July 26, 2023

Bought a car in the car had issues within one week and they didn’t do anything about it. More

by markel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Chance
Jul 26, 2023 -

Auto Park Ford Bremen responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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