Auto Park Ford La Porte - Service Center

They always do a good job and picked my car up on time and brought it back in good time and brought it back in good time More

Honest, dependable, kind that just a few adjectives that describe the service I needed. They fixed another mechanics mess up. describe the service I needed. They fixed another mechanics mess up. More

Always responsive and friendly. Willing to explain things and meet me with a fair price Willing to explain things and meet me with a fair price More

This dealer and the people at Autopark Ford have bent over backwards for my satisfaction. over backwards for my satisfaction. More

They were very accommodating considering I was running about 10 minutes behind. I called ahead of time to let them know & the lady was very nice. about 10 minutes behind. I called ahead of time to let them know & the lady was very nice. More

Nick, the salesman was very knowledgeable and thorough. Any question I had he was able answer. Overall pleasant experience. Any question I had he was able answer. Overall pleasant experience. More

Fixed what couldn’t be fixed by all other dealerships. Rick worked diligently to make sure it was fixed 100%. Rick worked diligently to make sure it was fixed 100%. More

Good communication when setting up my service. I was unaware that someone would be driving my brand new vehicle, keeping it overnight, and returning it to me with over 100 miles driven on it. As I was unaware that someone would be driving my brand new vehicle, keeping it overnight, and returning it to me with over 100 miles driven on it. As well as leaving the heated seat on and it was 80 degrees out, using a 1/2 tank of gas, and the inside interior roof was not cleaned like promised again. While the interior was not out sourced, it was the second reason for setvicing. When I bought the vehicle I was promised the interior roof would be cleaned before bringing it home. It wasn't, however, they put the protective coat on the outside and fabric inside. Then was promised it would be cleaned when I brought it back 1 week later. Still wasn't done and now I have to bring it back a third time. On top of the delay when outsourced, they use of 1/2 a tank of gas. This was fixed after I brought it to the attention of the sales person I have been working with. He has set up a third attempt at getting the interior roof detailed. I work a lot, and making extra time is not easy. While I am grateful for the sales team working quickly, it's just frustrating. Twice it was supposed to be done and was part of the initial sale. A vehicle with 19 miles on it should not have fingerprints all over the visors and surrounding area. While it seems like something small, but it's not when spending over $35k and it's my 1st brand new vehicle ever. Glad everyone is nice in sales and financing. Just leaving a less than perfect impression of the servicing component, which is a big deal because I wanted a reliable team to work with, now how to decide if I should go to another Ford dealership for oil changes and services. More

I had an issue with my service bill. Robert was able to take care of it in a timely manner. Offered a free " The Works" on my next visit. Robert was able to take care of it in a timely manner. Offered a free " The Works" on my next visit. More