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Auto Park Ford

Sturgis, MI

4.8
2,547 Reviews
Let's break down just how much we have to offer here at Auto Park Ford, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Ford models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Ford lease for your specific needs.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,547 reviews

July 18, 2019

Auto Park Ford was excellent at handle our needs Matt at Auto Park Ford made us feeling not only welcomed but didn’t pressure us into doing anything we didn’t feel comfortable doing. We wanted anothe More

by tlbarnes78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Matt Schultz
Jul 19, 2019 -

Auto Park Ford responded

Thank you so much for sharing your experience with Auto Park Ford and Matt. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Matt and the team will be thrilled to hear your feedback!

July 15, 2019

Dealership was polite and service was fast The people at auto park ford were friendly the service was fast they worked well together to get the job done I was in and out in no time More

by MYHORSEKIZZY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger, Matt Schultz
Jul 16, 2019 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team.

July 15, 2019

Lost in translation I got a call from what seems like a promotional service to try and earn back your business. They set the appointment. The dealership calls and confi More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen McAlister
Jul 16, 2019 -

Auto Park Ford responded

On behalf of the sales and service team here at Auto Park Ford, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the miscommunication and no sales assistance is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact us at your convenience.

July 12, 2019

Great Deal! Great Service Had an awesome experience buying my new Stepvan with Bill Beck. Felt comfortable even though the deal was done out of state. Would recommend this deal More

by soselectric1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Beck
Jul 15, 2019 -

Auto Park Ford responded

Thank you for providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 12, 2019

Professional,efficient,effective Vastly improved compared to my experience in years past. Staff was friendly, efficient, knowledgeable. Mostly, my vehicle was returned to me repaire More

by T-Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristol Flowers, Erica Hemminger, Gwen McAlister, Jaime Terry
Jul 12, 2019 -

Auto Park Ford responded

Thank you for visiting our service department and providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 12, 2019

Amazing This place is amazing!!!! They helped me get into my awesome car!!!! The customer service there is outstanding.. Amy Muller is the best I would recomm More

by Shetler44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Muller
Jul 12, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. Thank you for taking the time to share your comments and feelings about Amy. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

July 10, 2019

Amazing Service Center Great, Friendly staff that works with you to make sure you understand the service needs of your vehicle! Always treated with a smile. Knowing that my More

by mom2mojack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristol Flowers, Erica Hemminger, Gwen McAlister
Jul 10, 2019 -

Auto Park Ford responded

Thank you for providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 09, 2019

Dead Battery Kristol and her service crew (Ernie) went out of their way to get me a new battery and install it when I could not get my car started at home. This is More

by Doug @ Templene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie, Kristol Flowers
Jul 10, 2019 -

Auto Park Ford responded

On behalf us all of us at Auto Park Ford, thank you for sharing this great review about our dealership! Also for providing us the opportunity to serve you. We greatly appreciate you taking the time to write a review. We look forward to the opportunity to serve you, your family and friends and the opportunity to earn your business.

July 09, 2019

My sales person Carl was amazing. They were very helpful in finding me the vehicle I needed that was within my price range. I didn't feel pressured at all to finance with them or go ou More

by Canglemyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Carl Flowers
Jul 10, 2019 -

Auto Park Ford responded

Congratulations on your new vehicle! Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. We look forward to serving you, your family and friends and the opportunity to earn your business.

July 09, 2019

Above and beyond I cannot thank Auto Park Ford enough for going above and beyond to make my experience a great one. Don stayed late to help me and Andrew worked hard t More

by Messner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Don Howe
Jul 09, 2019 -

Auto Park Ford responded

Welcome to the Auto Park Ford family! Thank you so very much for taking the time to write a review and sharing your experience. We are thrilled that you enjoyed your experience with Don. We look forward to serving you, your family and friends and the opportunity to earn your business.

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