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Auto Park Ford

Sturgis, MI

4.8
2,523 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,523 reviews

November 30, 2018

Great dealership Sales were top notch and very friendly. Alecia was a very good sport and let me test drive it how I wanted and answered any questions I had. More

by Cowracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanine Ohlin, Andrew Eger, Alecia Larimer
November 30, 2018

Maintenance Service I was greeted in a pleasant manner. My question was answered. My service was completed at the time we discussed for pick up. It is so nice to come More

by Alice16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Kristol Flowers
November 29, 2018

Excellent My husband and I are 100 % satisfied with the service that we received with everybody that helped us. We would highly recommend if your a first time b More

by drdegraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Moe Reeves, Amy Muller, Jackie Williams
November 29, 2018

Very accommodating!!! Good Experience! Was able to get a schedule time that fit my schedule! Good people! 5 Stars mean EXCELLENT!!! Each employee were very friendly and professional and More

by WA0ZMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Erica Hemminger
November 29, 2018

Treated very rude and didn't even try to help I used to do allot of business with ford. But have had a chevy for a while now. I was ready to go back to ford. So i went to my local ford dealer... More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Forry
Dec 14, 2018 -

Auto Park Ford responded

Bill, As you know, about 30 seconds into our conversation you stated if we were going to make our inventory this difficult to look at you were going somewhere else. I was taken aback by the comment as 90% of our ready for sale inventory was located right outside our showroom in very accessible rows. As we explained when you were here, it would be best to speak to a sales person about the vehicle you were looking for and we would be happy to locate it on our lot or one of our other stores lots to save you some time. Our inventory is available to drive through 24/7 and you were welcome to that day without speaking to a sales person which you indicated you did not want to. Also, it was explained that the 20 pieces of inventory you wanted access to were on our grass hill which was covered in Snow, Water, Mud and Ice. I explained to you that area was blocked off that day due to the conditions but we would be happy to pull any vehicle down you wanted to see. You again stated we were making your visit too difficult and you decided to leave. With 7 locations and 1000 vehicles we certainly have a vehicle for just about everyone. We would be happy to assist you should you not find what you are looking for elsewhere. Thank you for your feedback but our dealership does stick by our decision to block off those 20 pieces you were upset you couldn't look at yourself due to the conditions outside. We hope you reconsider your opinion about our exceptional 5-Star dealership.

November 29, 2018

Thanks Amy Found what I wanted here at auto park ford and the we’re happy to do whatever they could for me. Amy was really great! More

by Josh052184
Recommend Dealer
Yes
Employees Worked With
Andrew Eger, Amy Muller
November 28, 2018

Awesome place to buy a vehicle, sandi Owen is a great sales lady and will always go back to her, great prices, would highly recommend. More

by Weld1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Andrew Eger, Moe Reeves
November 27, 2018

Awesome customer service Shawn and Jaimie wentvabove and beyond to help me. Thank you I have recommended this dealership fir service to others They did not know you worked More

by Tigger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Jaime Terry
November 27, 2018

emergency vehicle problem My vehicle wouldn’t start on Sunday so we put a charger on it overnight. I was able to start it to get it to the dealership. They checked out my probl More

by baldwin279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen McAlister
November 26, 2018

Great service My 05 Mustang was recalled bkz of air bags. They scheduled me quickly. The waiting areas are nice. Beverages and snacks are provided. The work took le More

by Yogawoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Terry
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