Auto Park Ford

Good job They do a good job here. I like the fast friendly service. It is nice u get $ for your point to redeem anytime u want. They do a good job here. I like the fast friendly service. It is nice u get $ for your point to redeem anytime u want. More

I received an oil change. I called to schedule a routine lol change and they were prompt, efficient, and helpful with getting in within a reasonable timeline. Once there, I was I called to schedule a routine lol change and they were prompt, efficient, and helpful with getting in within a reasonable timeline. Once there, I was treated with respect, kindness and received valuable information regarding my vehicle. Great customer service! More

Great Visit Loved the people and thought the service was quick and accurate. The waiting area is wonderful and the car wash was a nice touch. I am moving my busin Loved the people and thought the service was quick and accurate. The waiting area is wonderful and the car wash was a nice touch. I am moving my business from Coldwater to Sturgis based on my satisfaction. More

Always treated like family Excellent everyone is always happy to see us. Sandy went out of her way to deliver my husbands dealer plate . Our vehicles are always well taken care Excellent everyone is always happy to see us. Sandy went out of her way to deliver my husbands dealer plate . Our vehicles are always well taken care of. More

Explorer We found an Explorer at another dealer and they were able to get it there quickly, we test drove it and the paperwork was quick, Vehicle was spotless We found an Explorer at another dealer and they were able to get it there quickly, we test drove it and the paperwork was quick, Vehicle was spotless after detail and they wished us happy anniversary! Full tank of gas and one on one personal assistance setting up the stereo, phone settings in the car! More

Great Service The salesperson and staff were very friendly and nice ,made it a enjoyable truck buying experience.They have a very comfortable waiting room and were The salesperson and staff were very friendly and nice ,made it a enjoyable truck buying experience.They have a very comfortable waiting room and were very accommodating More

New Ford! I was just cruising through the lot seeing what used cars they had and before I knew it I was the owner of a Brand New Ford! I was just cruising through the lot seeing what used cars they had and before I knew it I was the owner of a Brand New Ford! More

professionalism I was treated very professionally by everyone I had an interaction with. Outstanding service. I was notified as soon as my car was ready. Was asked if I was treated very professionally by everyone I had an interaction with. Outstanding service. I was notified as soon as my car was ready. Was asked if there was anything else I could be helped with at that time. Will gladly return for service. More

Fast, Efficient, Friendly I took my 2016 car in for a routine oil change. While I appreciate thoroughness, I was approached in the waiting room and was given suggestions of 4 I took my 2016 car in for a routine oil change. While I appreciate thoroughness, I was approached in the waiting room and was given suggestions of 4 additional services that should be done on my 2 year old car. This is a bit frustrating since I don’t know if these are services the technician found that the car “needs” ~ or are they services that Ford ”recommends” but nothing serious that needs to be done right now. I have taken the car in several times for routine maintenance because we want to support the local community, but every time, I am approached about additional services! Please just do the service requested, and if additional service is obviously needed, let me know at that time. It comes across as a money-making sell job. More

Not straight forward I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covere I took a truck in that I had purchased in July because it was running rough. They said soething chewed through some wires so it is not warranty covered. I don’t know when wires were chewed, so I said to go ahead and fix it (not a problem). I was then told that my air filter was extremely dirty, and it needed replaced. I said that I had recently bought the truck so it had to be dirty when they sold it to me and I think they should cover it. When I picked the vehicle up, it didn’t mention anything about the air filter, so I asked. I was told that they blew it out with the air hose, so “everything is good to go now”. They were certainly more than ready to charge me for something that needs to be replaced, but when the onus is on them, it can be fixed with a little air. It did not give me any level of trust to return. More