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Auto Park Ford

Sturgis, MI

Overview
Employees
Reviews
Vehicles
4.8
2,744 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,744 reviews

September 18, 2026

Fast, polite and good work every time I bring all my vehicles here not just the Ford they are fast a so a great job More

by klvanover71
Recommend Dealer
Yes
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Sep 18, 2026 -

Auto Park Ford responded

Knowing that our quick, courteous service consistently meets your expectations means a lot to our service team. We’re grateful you trust us with your F-150 and all your other vehicles.

September 18, 2026

Always friendly & willing to listen. The staff is very knowledgeable and quick to respond. More

by tseman0423
Recommend Dealer
Yes
Employees Worked With
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
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Sep 24, 2026 -

Auto Park Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2026

Many people there do not know what’s going on. High turnover leads to long scheduling times. The service people are great but the management is poor. I only go there for recall issues like this on More

by pmflewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember who my service agent was.
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Sep 27, 2026 -

Auto Park Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 16, 2026

Third time in to fix the same code on my check engine code. Took 12 hours of my time to bring it back and forth. Lost my oil changes I purchased when I bought the vehicle. Was never told they would expir More

by Giselle Bowser
Recommend Dealer
No
Employees Worked With
Josie Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Print
Sep 27, 2026 -

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 16, 2026

We took our truck in for a recall, Auto Park Ford repaired the recall in a timely manner ?? More

by kathy.padget.rcs
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Print
Sep 16, 2026 -

Auto Park Ford responded

Knowing the recall repair on your Ford F-150 was completed so promptly means a lot to our service department. Your five-star rating and kind words are truly appreciated.

September 14, 2026

They have never disappointed me. Excellent and timely service They go out of there way to please More

by Shady454
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Dilla
Print
Sep 15, 2026 -

Auto Park Ford responded

Thank you for the five-star rating. Knowing our service on your Lincoln MKC has been both timely and reliable every time is rewarding.

September 14, 2026

Thanks Its okay. Oil changes are fine. Something is off in the service department. I came in for an oil change on a Saturday. There was no internet and I had to come More

by faithlglyn
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Parker
Print
Sep 24, 2026 -

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2026

She is very thoughtful and very friendly and listens to what you have to say More

by Tammeyc1961
Recommend Dealer
Yes
Employees Worked With
I only work with Sandie Owens if I need a vehicle
Print
Sep 14, 2026 -

Auto Park Ford responded

We’re pleased you felt our team listened attentively and treated you with kindness. Knowing you felt heard during the service on your Ford Escape means a lot to our service team.

September 14, 2026

All employees are helpful and eager to help out or make sure you have everything tiptop in your vehicle More

by BMWSTEVE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siena Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 14, 2026 -

Auto Park Ford responded

Knowing that you found our team helpful and eager to ensure your Ford Edge was in top condition means a lot to our service department. Thank you for trusting our service department with your Ford Edge.

September 12, 2026

Ford, wouldn't drive anything else. I own several Ford vehicles. Thank you again, always. More

by brianfunk1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 12, 2026 -

Auto Park Ford responded

Your loyalty to Ford across several vehicles is the highest compliment Sandie and our team could receive. We’re grateful you chose us for your new Ford Bronco and appreciate your continued trust.

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