Don't trust them!!! They will try to test your patience and sell their stuff. To better understand read my experience –
In the internet, I saw their 2016 Chevy Sonic Car for $13,794 and spoke to their Sales person, Chris and scheduled an appointment around 4:30PM. From then onwards my problems started.. We looked at the Chevy car. The picture in the internet is different from the actual and Chris gave explanation of the differences…TALK TALK TALK
I told him that I want to trade-in my car. They took inspection of it and came back with price that is less than 50% KBB dealer trade-in value. Same guys have got a big board stating that they do match with KBB price match. LIES LIES LIES
The situation became worse when his Manager Matt joined Chris for negotiating my car value. They both did negotiation for xxxx 2 hours and we gave up and was ready to close the deal and move on FULL OF TACTICS
At 7:30PM, we got a shocking quote of $15,791 for Chev Sonic car and when I asked about the reason for increase from internet price $13,794 to $15,791, Matt told its due to taxes, title etc. I got confused and asked him to give break-down of the $2k difference. After half-an hour, Matt came back telling that he agree with me on the error in final quote but asked us to come back next day as his computer broke down CHEAT CHEAT
And, Matt played his FINAL TRICK on me, right before we leave, he asked me to pay token advance so that the car will be reserved until we come next day. I thought it's their process and gave my credit card..Guess what, Matt charged $2000 and didn’t give any receipt and also kept car with him.
Next day, I followed up with Chris on final quote till evening but no response. I gave up and messaged Chris that it's a No-Deal from me. As soon as I sent the message, Chris immediately jumps back stating that either I need to pay for final quote or loose the token advance. We told that we never got any final quote and the amount charged on credit card was for blocking car for just a day and it should be released. He asked us to come to office next day for further discussions. Remember that we had to travel 2hours to reach their place.
Following day, we met Chris on the scheduled time but they both didn’t show basic courtesy to us. They sent a 3rd person to tell that that they don’t have any cancellation policy and forget about $2000 and then we realized how cleverly we were LOOTED