Auto Showcase of Bel Air

WORLD'S WORST DEALERSHIP The worst car buying experience ever! They get one star because I like my car and got a good interest rate. Lies, lies, lies!! Zero customer service. The worst car buying experience ever! They get one star because I like my car and got a good interest rate. Lies, lies, lies!! Zero customer service. I called everyday for two weeks to speak to the service manager or a sales manager and never received a call back. Asked for a fax number, told me they didn't have a fax. Found a fax number online...always busy. Tried to email, no response. No one ever addressed the concerns I had about my car after I bought it. Two items should not have passed inspection. Three items were very borderline. I think they are doing their own inspections so they can do the bare minimum to get a car on the road. Or they are paying off the inspector! They promised to get me a second key, that I would pay for, at their dealer price. No one called me back. Said they would order the tags I wanted, got the wrong ones. Not only did I get the wrong tags, I got them after my temporary tags expired. Took the car to Valley Motors, it needed $3000 worth of work. The most inefficient, sneaky, slimy bunch of stereotypical used car dealers. DO NOT BUY A CAR FROM BELAIR AUTO SHOWCASE!!!! More

WORST DEALER EVER SOLD ME A LEMON . I BROUGHT MY CAR ON A SAT AND CHECK ENGINE LIGHT CAME ON SUNDAY ENDED UP IN THERE SHOP MONDAY ,NO ONE CALLED TO TELL ME MY CAR WAS R SOLD ME A LEMON . I BROUGHT MY CAR ON A SAT AND CHECK ENGINE LIGHT CAME ON SUNDAY ENDED UP IN THERE SHOP MONDAY ,NO ONE CALLED TO TELL ME MY CAR WAS READY NO ONE EVER ANSWERS THE PHONE AT THERE SERVICE CENTER RAN BY A ARROGANT A HOLE NAMED BRIAN . THESE GUYS LIE ABOUT EVERYTHING . AFTER I PICKE MY CAR UP THEY GAVE ME NO SERVICE RECORD OF WHAT WAS PERFORMED . SO IAM NOT EVEN SURE IF THEY DID ANYTHING BUT TURN THE CHECK ENGINE LIGHT OUT .AND GAVE IT BACK . THEN NOT EVEN AND HOUR LATER THE LIGHT CAME RIGHT BACK ON . TOOK IT BACK IN ON A MONDAY THEY HAVE MY CAR NOW AS I TYPE THIS . WENT TO CHECK ON IT WENSDAY AND ITS JUST SITTING IN THERE LOT AND BRIAN THE SERVICE MANAGER TELLS ME OH ITS YOUR WATER PUMP WERE JUST WAITING TO SEE IF YOUR WARRANTY COVERS IT BEFORE WE DO ANYTHING ITS NOW MONDAY AGAIN HAVENT HEARD ANYTHING . WISH I COULD JUST GIVE THE CAR BACK .WORST PLACE EVER .CUSTOMER SERVICE IS F MINUS .THEY HAVE A BUNCH OF PRETTY LEMONS More

Terrible experience I have to say that this dealership is very dishonest and would not advise any to do business here. These people will look you right in the eye and bla I have to say that this dealership is very dishonest and would not advise any to do business here. These people will look you right in the eye and blatantly lie to you. I wish I would have listened to my wife. More

Great Buying Experience I was very pleased with my experience at Auto Showcase. I would recommend this dealership to anyone who is considering buying a car from here. Than I was very pleased with my experience at Auto Showcase. I would recommend this dealership to anyone who is considering buying a car from here. Thank You Wayne Fennell More

Wonderful experience! These guys made purchasing my first vehicle an easy and very painless experience. I walked in very discouraged and drove off the lot a satisfied custo These guys made purchasing my first vehicle an easy and very painless experience. I walked in very discouraged and drove off the lot a satisfied customer. My salesman Mark Hunt was amazing and very genuine. It was a very rewarding experience and a nice change of pace from the other dealerships I'd dealt with. I have no complaints. More

Great Service I cannot say enough great things about this place! Armando helped us and we walked away with a car that we trust and are very happy with. He was very I cannot say enough great things about this place! Armando helped us and we walked away with a car that we trust and are very happy with. He was very honest with us and very down to earth. We first went to other dealership in the area and they did not deliver anywhere close to the customer service that he did. We felt comfortable the whole time at Auto Showcase of Glen Burnie. Mike was very nice also when it was time for us to sign up. He explained everything to us and made sure we were ok with our rates and payments. Thank you to that Showcase Team!!!!! More

Thank you so much We had a great experience with Anthony he treated us like gold with our credit being terrible he hooked us up and the manager was very energetic thank We had a great experience with Anthony he treated us like gold with our credit being terrible he hooked us up and the manager was very energetic thanks a lot More

great dealership Place was awesome. Worked with my financial situations and had great customer service! Go in and ask for Travon. They have great vehicles and are more Place was awesome. Worked with my financial situations and had great customer service! Go in and ask for Travon. They have great vehicles and are more than willing to help. More

superb we worked with Anthony all day was a long process but he got it done thanks dude I came in on a 2005 Audi left in a 2008 Audi with warranty as if I bo we worked with Anthony all day was a long process but he got it done thanks dude I came in on a 2005 Audi left in a 2008 Audi with warranty as if I bought it new More

Excellent service I talked to Anthony several times on the phone before going to the dealership he was very helpful sent me pictures whenever I needed. Loving might lov I talked to Anthony several times on the phone before going to the dealership he was very helpful sent me pictures whenever I needed. Loving might loving my Bentley GT More