Auto Source of Texas

The Worst Experience Ever This place is horrible when it comes to customer service. I've had the worst experience ever buying a car there. Took all day to get the car financed. This place is horrible when it comes to customer service. I've had the worst experience ever buying a car there. Took all day to get the car financed. The 2012 mustang I purchased had little chips in the front windshield, chips in the front of the car in the paint, and had a strut issue that needed to be fixe. These things were put in the contract to be fixed by them to satisfy us for being a customer at no charge. When I returned to have the issue fixed, they gave us a horrible loaner car and kept the car a whole week. I received a call saying that my car was ready and that everything had been fixed. Got there and the windshield had been replaced, the struts were done also. The paint in the front had not been touched at all and I made it very clear to the sales rep and the manager. I was told the red color had to be ordered from ford and that when it gets there he will give me the paint so I can touch it up myself. This had me furious. We bought the car Dec 24th 2015 and 2 days later the battery was completely dead and had to buy a brand new one wich they would not reimburse me for but was told this car was in excellent condition and thoroughly checked before hand. I have yet to receive my license plates and it is Joe 1 week from the temp plates going out. I have made 2 calls and have not heard back from anybody. I will never be a customer of this place ever again and will not recommend anyone buying from here ever. The Richardson location seems to have good reviews though so save some time and maybe check that location out. More

The Best In December, my Mazda3 was totalled in a rear-ender and it was Christmas by the time all the insurance got sorted out. We wanted to upgrade to an SUV In December, my Mazda3 was totalled in a rear-ender and it was Christmas by the time all the insurance got sorted out. We wanted to upgrade to an SUV since we'd moved to the country, but we were looking for a good deal. That's what we found at Central Autohaus, along with warm and helpful customer service and tremendous willingness to -literally- go the extra mile. We were pressed for time and because of work commitments, we had to shop in the dark. Not the best way to do things, but life isn't perfect! Anyway, we found a great deal on a used Explorer and drove it home that same evening. When we found a couple of cosmetic glitches in the daylight on our USED vehicle, the folks at Central Autohaus were beyond accommodating, offering to make things right and providing a loaner car while they dod. We're enjoying our beautiful Explorer and feel so fortunate to have found these folks. Recommended. More

Great Cars, Low price, Awesome Customer Service I was looking to buy a car so I found one I liked while searching CarGurus. They linked me to Central Autohaus so I started navigating through their w I was looking to buy a car so I found one I liked while searching CarGurus. They linked me to Central Autohaus so I started navigating through their website. I found a lot of nice cars with low mileage and a good price, I decided to inquire about one of them and Karen quickly responded with an email. I wanted to know more information about the car, so I call the number listed on the website. I scheduled an appointment for a test drive and I loved the car. It was very clean and drove very nice. Karen explained different finance options so I decided to go for it. The whole finance process was a little long but it was worth waiting. I love my car, I love the fact that it is under warranty and it has not given me any issues at all. I sent my nephew to buy a car with them since it has been the easiest car buying experience I ever had. Once my nephew got approved for his own car, they sent me a check for $125.00 for referring him to them. I will definitely recommend to everyone. More

Bought a lemon We got a great deal on a 2009 Honda Pilot. Unfortunately, all four tires were mismatched (we asked them to give us two new ones but looking back, s We got a great deal on a 2009 Honda Pilot. Unfortunately, all four tires were mismatched (we asked them to give us two new ones but looking back, should have asked for all four). Also, there were no floor mats, pieces of the interior were missing (a piece of plastic in the back door), and the worst part which we didn't notice during the day, was the windshield had scratches all over it. It gets better though. We were given the "Carfax" report which turned out to be fake. It said "minor front end damage due to an accident". So we knew that ahead of time, but seriously, a little fender bender doesn't usually affect the overall performance of a car. So we went ahead with the deal. After several months to a year we kept having problems with the front end of the Pilot. It made noise when we turned that did not sound normal. Turns out we needed to replace the whole axel, which is almost unheard of as far as factory power train. Replaced the brakes and rotors. I can't remember all the other things that needed to be done, but the last time we had something fixed the mechanic said "you'll have to come back for some more work that will cost about $800". I had had enough, so I started looking into trade-in values just to get rid of the thing. Took it to Honda and they offered us $4000 when we still owed almost 12. They also informed us that the Carfax report rendered the vehicle TOTALLED. We had no idea and were completely fooled. Long story short... pull your own Carfax. Better yet, stay away from this place. All of their vehicles are salvaged from auctions and they just make them "presentable" (but from the sound of these reviews, they don't even do a good job of that). Go to a dealership and buy what you can afford. It will save you $$ in the long run. More

Good Experience Bought a car from them almost two weeks ago. So far so good, havery not had any issues with the car, there was a small cracked in the interior, Shawn Bought a car from them almost two weeks ago. So far so good, havery not had any issues with the car, there was a small cracked in the interior, Shawn ordered the part to replace it. Shawn a d everyone else at that place was very nice. Will recommend. More

Such an easy transaction! Drove down from Sherman Texas after talking with Shawn the (sales person) and not sure if I was going to waist two hours of drive and half day of my l Drove down from Sherman Texas after talking with Shawn the (sales person) and not sure if I was going to waist two hours of drive and half day of my life? After arrival at Central Autohaus everything went so smooth. Car was describe correctly and drove great with a great price tag. Easy transaction all the way through with great financing experience. Drove home and enjoyed my new car all the way to Sherman and thank god I did not have to do any more car searching. Thanks to Central Autohaus and their crew. More

2015 Explorer Owner I m so happy to buy my car from this dealer from (Shawn Ghadami). Their service is good and they know how to treat customers. I would recommend people I m so happy to buy my car from this dealer from (Shawn Ghadami). Their service is good and they know how to treat customers. I would recommend people to come and check this dealership, specially Shawn . You can find a lot of nice vehicle with a right price. More

Will work with you Central Autohaus will work with you to get you into the car you need. They will also work to make sure the car is taken care of, even after several m Central Autohaus will work with you to get you into the car you need. They will also work to make sure the car is taken care of, even after several months if something comes up. I bought a car from them back in June, and after driving it for a few months, began to notice a couple of little things. I called them and they are getting me in and taking care of me this weekend. Shaun, Victor, Karen, and Mark are extremely professional and kind. More

Misrepresentation of Vehicle Condition I agreed to purchase a slightly used vehicle with only 5500 miles that had been "slightly damaged" requiring the fender and bumper to be replaced. Th I agreed to purchase a slightly used vehicle with only 5500 miles that had been "slightly damaged" requiring the fender and bumper to be replaced. The price was fantastic (there is always a reason for a fantastic price when buying cars). Once I had the car home I noticed that someone had cut a grapefruit size hole in the carpet on the passenger side floor. This damage was not present when I paid for the car. I returned the car and put a hold on my check. Shawn agreed to take care of it so they took the car to a local trim shop that I had contacted. The trim shop owner contacted me to tell me how it was going to be repaired and asked that I come approve of the repair. Upon closer inspection of the repair site I discovered that there was significantly more damage to the firewall of the vehicle and some rust underneath the carpet where it had been leaking through a hole in the firewall. At this point I determined that there were too many red flags to continue with this purchase and luckily I had stopped payment on my check. Vehicle was returned and sale cancelled. There seems to be a pattern of buying wrecked cars cheap and reselling. Buyer beware. More

Some disappointment Got a decent price on the vehicle but the stars stop there. Things were promised and they didn't follow through. Called Shawn numerous time with no Got a decent price on the vehicle but the stars stop there. Things were promised and they didn't follow through. Called Shawn numerous time with no answer once my plates came in which I was to pickup with receiving an item for my vehicle. Never had chance to pickup plates since they were mailed to me...assuring not to meet up face to face to be questioned about things promised by Shawn. Good price...subpar service/not keeping your word, in my eyes. More