Auto Web Expo

I purchased a vehicle earlier this year. I moved out of town before I ever used my pre-paid maintenance. I contacted Auto Web Expo back in August to cancel and refund my money as it was impossible for me town before I ever used my pre-paid maintenance. I contacted Auto Web Expo back in August to cancel and refund my money as it was impossible for me to use it 6 hours away. I spoke with Daniel Luna Sr. and he said I would receive my refund of $989 shortly. two weeks past I called back and asked where my check was and they said I needed to give them my mileage. I did and waited until September and called them again requesting my refund. I received an email from Daniel Luna Sr on 10/20 stating my refund was $989 and he asked for my proof of payoff. I sent that on 10/21, and now 12/1 I still have not received my check. I called upset and told them I was frustrated and may contact a lawyer, and at that time Daniel Luna Sr. hung up on me, and they refuse to give me my money! This is the worst auto dealer I have ever dealt with. More

Excellent service with convenience and courtesy. She has good eyes to inspect vehicle. She knows how to get What customers want. Rate10/10 for nice honest customer service good eyes to inspect vehicle. She knows how to get What customers want. Rate10/10 for nice honest customer service More

Sarah it’s the most patience and adorable person in this Industry! She will help you all the way specially in my case that choose a Mercedes 250 and a week after change it for a 300. she not only found me Industry! She will help you all the way specially in my case that choose a Mercedes 250 and a week after change it for a 300. she not only found me the right car she even order my favorite Opera that I lost with the car exchange.... If you want a special person not a car dealer , then ask for Sarah! You won’t be disappointed! Auto Web Expo, fulfill all your questions and really really works with you to give you the best deal! They see you as a person not as a Dollar bill! They have a great service for not only Mercedes but any car and you can feel people are happy working there . Definitely it’s a great family environment! Love them! Mercedes Cervera Carrollton TX More

. I got the car I wanted I got the price I wanted in a timely manner. Ali was awesome I was so impressed with the whole organization thank you all for making my purchase of my dream car a pleasant advent timely manner. Ali was awesome I was so impressed with the whole organization thank you all for making my purchase of my dream car a pleasant adventure. HIGHLY RECOMMEND AUTO WEB EXPO!! More

Yaseen is the greatest . The best sales mam ever . He worked for me and kept me updated o. Everything. I definitely will be back Than you Yaseen ❤️❤️ worked for me and kept me updated o. Everything. I definitely will be back Than you Yaseen ❤️❤️ More

I am really happy with my new car thank you Ali for making my dream come true you did everything to get me approved right away in a very professional way you are unique I had never worked with a great making my dream come true you did everything to get me approved right away in a very professional way you are unique I had never worked with a great salesperson before like you and very friendly you treated me like a family member.Thank you so much. More

Terrible customer service! Did not order my tags on time. Did not perform inspection prior to me picking up the car lied about warranty and maintenance plan. Lied about my products that were left in a loaner Did not perform inspection prior to me picking up the car lied about warranty and maintenance plan. Lied about my products that were left in a loaner car. Lied about processing time for remitting payment to finance company! Prepare for a lawsuit More

I’m so excited about the purchase of my car Mr. Ali was very helpful and Profound. Thank You so much Ali for your generosity. very helpful and Profound. Thank You so much Ali for your generosity. More

Best experience you could possibly have! I highly recommend Ali as your go to sales! His honest approach and how i was treated is nothing short of End-to-end excellence! recommend Ali as your go to sales! His honest approach and how i was treated is nothing short of End-to-end excellence! More

Mr. ALI HUSSAIN was very Friendly, Patient and Understanding! He made me and my son feel like Royalty! Our Purchase was a very smooth transaction, No Haggling We will definitely will refer him to Understanding! He made me and my son feel like Royalty! Our Purchase was a very smooth transaction, No Haggling We will definitely will refer him to our friends and Family!!! More