
AutoFair Ford
Manchester, NH
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I walked into this dealership to pay cash to buy a new truck. It has almost a year b I payed cash they told me since I was paying cash they could deliver it to me that day. But they told me they needed my truck. It has almost a year b I payed cash they told me since I was paying cash they could deliver it to me that day. But they told me they needed my ss number to run a soft hit. Well they lied they ran a hard hit and set up financing. That I did not know that setting up financing was there way of saying the sale was secure. I did not understand that they were setting up a back up contract so I signed the dam thing. Now they are being xxxxx about removing the hit from my credit report. Don't trust them More
The service was surprisingly excellent and consistent throughout my car buying experience. Agai Kondi and Mujo Spahic both provided professional and exceptional service. throughout my car buying experience. Agai Kondi and Mujo Spahic both provided professional and exceptional service. More
Service was awesome people that worked there were very great service department was very helpful mechanic came out and told me what was wrong with my truck very helpful salespeople are awesome 100% satisf great service department was very helpful mechanic came out and told me what was wrong with my truck very helpful salespeople are awesome 100% satisfaction More
Nobody likes to see the check engine light come on while driving on the highway. This happened to me. I called Autofair Service. My "team" -> Shannon/Mike/Jerome got my Escape into service two days after th driving on the highway. This happened to me. I called Autofair Service. My "team" -> Shannon/Mike/Jerome got my Escape into service two days after the light came on. The codes were accurate determining a more potential problem in the future. I do have a leg handicap. The team has always helped me directly in the service area so I don't have to struggle in the parking lot. AutoFair now has a contract with Uber for shuttling clients home and around - a nice new touch. More
Traded my 2019 F350 Superduty in 6 months ago for a 2021 Ford F150, I was told that I would recieve a gap insurance refund. Never happened! Paid off my 2021 F150 last month and was hoping to get a gap refun Ford F150, I was told that I would recieve a gap insurance refund. Never happened! Paid off my 2021 F150 last month and was hoping to get a gap refund. Never happened. My wife traded in a Jeep Liberty Jet 6 moths ago for a 2020 Ford Edge. Took it to the sevice at Autofair for a bad CV axel or Bad strut 2-3 times to get them to repair it and they said there was nothing wrong with it. Never happened. We had to take it to Hillsboro Ford to fix the problem that they found immediatly (Bad Strut). Fixed it and had her warrenty switched over to Hillsboro Ford Have no faith in Autofair as a whole! Watch out! More
I went in for an oil change and tire rotation. Alex my service advisor was friendly and assisted me promptly. Alex came and got me when the job was completed and asked if there was anything else t Alex my service advisor was friendly and assisted me promptly. Alex came and got me when the job was completed and asked if there was anything else that he or the dealership could do. Waiting area was clean and you had options for coffee, tea or hot chocolate while waiting. Overall a pleasant experience. Thank you Alex for your attentiveness to detail. More