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AutoFair Ford

Manchester, NH

4.1
618 Reviews

1475 South Willow Street

Manchester, NH

03103

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Showing 618 reviews

May 09, 2015

Great overall experience I had an excellent overall experience at autofair. I love my new car and I would recommend this dealership to everyone. Judi was my sales rep. She was More

by Joy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saremi, Judith Routhier
May 04, 2015

Highly Recommend AutoFair Ford Purchased a 2015 Mustang GT Premium from AutoFair and we were very satisfied with our experience. Our salesman, Dave Payeur, was very professional and More

by Terry H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Payeur
May 03, 2015

Love my new F-250 This is my second vehicle from Fred, I cannot tell you how satisfied with his knowledge of the vehicle. Overall my experience with this dealership and More

by Bryan229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2015

Excellent Buying Experience I went into Manchester AutoFair and had a great buying experience. The Sales Rep and Manager were excellent to get me into the car I wanted, plus mor More

by Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Crowley, Shawn Saremi
April 05, 2015

Love My New Ford Fusion! I have always bought my Past 3 Vehicles from Auto Fair! I went into Auto Fair where I was approached by a Salesman and I was introduced to Wade Kobl More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 17, 2015

Great Dealership to work with!! Experience shopping at AutoFair far exceeded any expectations we had going into purchasing a new vehicle. Everyone was so friendly and was able to wor More

by JamesDrews13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adel Mohammed, Tom Adams
March 09, 2015

hard working salesman work so hard to get me into the truck that i wanted. even helped me move my stuff from my car into the truck which was a hard thing to do in the midd More

by douglas.fielden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 24, 2015

Mr. Heasley Very knowledgeable and customer friendly helped make my decision clear as day. Mr. Heasley helped me decide on my new Ford explorer. He knew any and More

by folz3o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 16, 2015

Great customer service! Worked with Mr. Todd Heasley during the purchase of my Ford Escape. He is very knowledgeable and took the time to answer all my questions, and more im More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 12, 2015

Autofair Managers lie then back out of the deal Long story short went to Autofair Ford to lease 2 cars. Worked Dave Payer he was great and worked hard but at the end of the day they were way too hig More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Payer, Tony Dibenedetto
Mar 07, 2015 -

AutoFair Ford responded

Hi Frank, I saw the review that you wrote and wanted to see what happened as it does not seem like your experience lived up to your expectations. I spoke with Dave, your salesperson, and from what I can tell there was a miscommunication in the mileage and term that you requested on your lease. When the term and mileage allowance was corrected, your payment no longer fell within your budget. Ultimately, we try to help every customer meet their budget on their perfect vehicle. This time around it seems it did not work out. We hold ourselves to a higher standard here, and do not take being likened to organized crime lightly. I can fully assure you that we do not condone any illegal activity nor has any customer ever been forced to purchase a vehicle here. That being said, I apologize if you felt that way. We certainly strive to make every customer's experience a positive one, leading to referrals and repeat business. You are always welcome to give me a call directly if you wish. Austin Mills, Internet Manager, AutoFair Ford.

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