AutoFair Ford

Autofair Ford Was Nice Enough to Talk About The Issues That I Had And Shaun Woodruff Was Not Only Very Nice But Was Very Helpful Thank You Auto Fair Ford........... That I Had And Shaun Woodruff Was Not Only Very Nice But Was Very Helpful Thank You Auto Fair Ford........... More

What a pleasure my visit to the dealership was! I received exceptional service from the moment that Russ initially showed me my entire vehicle to the moment that Adel assisted in putting together the received exceptional service from the moment that Russ initially showed me my entire vehicle to the moment that Adel assisted in putting together the entire deal. My needs were listened to and met even more than I could have hoped for. I received amazing customer service with this transaction and If you are looking for great customer service and want to get what you are looking for then I would highly recommend both Russ in sales and Adel the Sales Manager, you will not be disappointed in the service that you will receive. I am an Auto Fair customer for life because of the service! More

I visited AutoFair Ford when I saw that it already had great reviews for friendliness and customer service. Upon meeting Russ Ouellette, I immediately found that the reviews rang true. Russ did a great jo great reviews for friendliness and customer service. Upon meeting Russ Ouellette, I immediately found that the reviews rang true. Russ did a great job at putting the customer first. He helped me not only find the car that was the right fit for me, but also, after some negotiation, got me down to an affordable price for my new vehicle. He took an interest to more than just the purchase and it was great to talk to someone who wanted to help me find the right car for me. I would recommend AutoFair Ford to anyone who is looking for a dealership that will put your needs ahead of their own. Thank you AutoFair for a great experience. More

I called for a specific Ford truck online for sale. Julie said it was for sale and in stock. I drove 1-1/2 hour to see and then they said it was not available. I told them Julie said it was...then the Salesm said it was for sale and in stock. I drove 1-1/2 hour to see and then they said it was not available. I told them Julie said it was...then the Salesman Russ said its sold. I went home the next day called on the same truck two different times of the day to get different people and they said it was still for sale and available. I told them that it was still online for sale and they are lying. This is known in sales as a bait and switch. They get you to come in for one vehicle and sell you something more expensive. Yes, they are super friendly there and their service is great, but the bottom line is "buyer beware" . I did buy a Ford Lariat and was happy with it until the 4wd did not work. I dumped the truck and purchased a Mercury Mariner from my Local Ford Dealer. The business manager from Autofair contacted me and informed me of their" computer glitch" and apologized for the problem. He also assisted me in expediting my vehicle warranty refund and gap insurance that normally would have taken six weeks to get. (Thanks to Sean Woodruff) .The bottom line is try your LOCAL Ford dealer first! Claremont Ford in Claremont NH has a no pressure sales team that works with you for the car you want. They are honest and their staff is great. If you buy from AutoFair Ford make sure you test EVERYTHING before you leave the lot especially the 4WD! More

I had stopped by just to see what inventory was available for the type of F150 I was interested in buying. Mat Lahey spent a few hours showing me what was available and then patiently searched area dealers f for the type of F150 I was interested in buying. Mat Lahey spent a few hours showing me what was available and then patiently searched area dealers for my F150. After some give-and-take negotiation I struck a deal and made my purchase. I am now driving a 2013 F150 equipped with the options I wanted. Overall, I enjoyed the buying experience and would recommend AutoFair Ford to my friends. I have had very positive customer service experience at AutoFair Honda. I anticipate the same level of service for my new Ford F150. More

I went to AutoFair Ford just to look for a new car, as I was moving in a month. I had no expectations of walking out with a brand new car, but Tim Sewall and the great people there took care of me from ste was moving in a month. I had no expectations of walking out with a brand new car, but Tim Sewall and the great people there took care of me from step 1 into the dealership. I have and will continue to recommend AutoFair Ford as a place for people in the market for new vehicles to check out. More

Scott was great. He didnt force a sale down my throat and seemed to work hard to great me the best price on my new truck seemed to work hard to great me the best price on my new truck More

It was a fantastic expeirence as a first time buyer. I can't wait to go again to trade in my Fiesta someday. Everyone was very friendly and my saler was very down to earth. I just hope that I get to go wh can't wait to go again to trade in my Fiesta someday. Everyone was very friendly and my saler was very down to earth. I just hope that I get to go when my mom gets her new car soon. More

The engine light came on in my Escape. I called Leo in service. His first question was "how is the car running?" When I said fine and no problems, he proceeded to tell me what the problem could be and ho service. His first question was "how is the car running?" When I said fine and no problems, he proceeded to tell me what the problem could be and how to fix it. I did exactly as he told me-and to be honest I was a little skeptical! But, just as Leo said the problem was fixed without having to go to the dealership. Thank you, Leo! This type of service and commitment to your customers is why I will keep coming back to AutoFair Ford for continued service and when I am in the market for a new car the only place I will shop! Our family has had ford cars for as long as I can remember and because of people like Leo it will continue to be the tradition for us! More