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AutoFair Ford

Manchester, NH

4.1
621 Reviews

1475 South Willow Street

Manchester, NH

03103

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Showing 621 reviews

March 09, 2011

My husband and I needed a relatively inexpensive car, very reliable and within our budget. Doug listened, which we feel is key in such a business, and he zero'd in on a ford focus for us and we loved it More

by smarotte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Johnson
January 04, 2011

Paul was a pleasure to deal with and would recommend him to anyone. He was very knowledgeable and had his boss been more helpful, he probably would have kept our business. Adel not so much... and lost 2 d More

by kevincooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Thibadua, Adel
Jan 06, 2011 -

AutoFair Ford responded

As we strive diligently to make every deal happen, there’s occasionally an instance when we are unable to do so. While we would have rather seen Mr. Cooke drive an Autofair Ford, we wish him the best of luck with his new vehicle purchase and we look forward to seeing him again when he is ready to trade. Sincerely, George Psihogios, General Manager

December 27, 2010

We've purchased 9 cars from Autofair - We have always felt respected there. Our salesman Mark Garrett has great followthrough and called us after the sale to check in to be sure we were satisfied. He li More

by n.kelleher64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Garrett
December 15, 2010

Autofair has a great selection of vehicles and the staff are very friendly and helpful. Scott Waniak knew about the features on the mustang I bought and was able to answer all my questions. I definitely wil More

by richstang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Waniak
December 12, 2010

I have purchased several vehicles form Autofair Ford. My expereince with Scott Kling was superb. He was very attentive to my individual needs and would highly recommend him as a salesperson to anyone. He More

by abbeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kling, Scott Kling
December 06, 2010

I thought it was a tremendously great experience. They stuck to the very low advertised price and I got a great deal on a rare used vehicle. Scott Kling was a great advocate for the buyer and worked the More

by deltajtango
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kling, Scott Kling
November 19, 2010

Gustavo was an was very helpful. My experience was very good.I have already recommend him.The truck.we bought is awesome. We are very happy that Ford is back.I have owned all foreign cars most my adult li More

by dave145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Malzoni
July 27, 2010

Over the past 10 plus years I have purchased many vehicles and serviced at Autofair Ford. Never a complaint. This time I had an unusual concern with my brakes. Autofair did everything they were told More

by ytltng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jordan, Jason Lesuier, Jim Davis
July 26, 2010

They are a first rate dealership. If you want a first class job go see Miguel in the service department he will tak care of your every need. I am planning on bringing all of my company vehicles there as More

by aking32131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
July 13, 2010

lied about final price, sales person said he spoke to my insurance company and that they had insurance binder and i was all set to pick up car. Only to find out that he never did and they did not issue one More

by jorlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
Jul 14, 2010 -

AutoFair Ford responded

Autofair Ford is pleased to respond to Mr. Orlando's concerns associated with the purchase of his new 2010 Ford Focus. After conferring with the customer, it was established that the missing insurance binder was, in fact, present at the dealership on the day of delivery. In addition, the customer's spouse has been provided with a new key and remote for their car with our compliments. We are hopeful that our courteous, prompt response to address and remedy Mr. Orlando's concerns will reinforce his initial belief that Autofair Ford was indeed the right place to buy his new Ford motor vehicle. We are confident that Mr. and Mrs. Orlando will enjoy many years of safe, secure driving in their 2010 Ford Focus, and we thank them for working collaboratively with us to resolve to their satisfaction the issues associated with the delivery of their new car.

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