AutoFair Honda

Took longer than told Do not believe tires were rotated Tech sitting on phone over 20 minutes Tech sitting on phone over 20 minutes More

If I could give ZERO stars I would! So many issues: 1) Gave me a Carfax report that said no accidents. Took the vehicle to my autobody guy and he said it had been in an accident and P So many issues: 1) Gave me a Carfax report that said no accidents. Took the vehicle to my autobody guy and he said it had been in an accident and PARTS were missing!! Can't believe the dealer didn't know this. The vehicle was also Honda Certified?? That inspection didn't catch the damage and missing parts?? 2) BOTH key fobs were bad. I brought the vehicle back and the service guy took the battery out of the key fob and put it back in and said it was just a glitch. My fault for not pushing this harder. Had to buy a new fob at $400!! 3) Tried to get me to pay for the damage seat!! From the PREVIOUS owner!! Would never recommend and will NEVER return to this dealership!! I have receipts and reports for ALL items mentioned!! Robert More

Chris Lavallee is an outstanding Honda Service Advisor. He’s always professional, knowledgeable, and keeps me informed throughout the entire service process. Chris makes sure everything is handled correctl He’s always professional, knowledgeable, and keeps me informed throughout the entire service process. Chris makes sure everything is handled correctly and goes above and beyond to provide excellent customer service. It's always a pleasure working with him, and I highly recommend him to anyone bringing their vehicle in for service. More

This was very helpful and helped move the process along very quickly while I waited. very quickly while I waited. More

Robert Monaco was very professional and helpful in the process of getting my new car! All the staff were very friendly and helpful. process of getting my new car! All the staff were very friendly and helpful. More

Great service experience. Transparent and professional throughout the process. Confident knowing that my vehicle is in top condition as a result. Transparent and professional throughout the process. Confident knowing that my vehicle is in top condition as a result. More

My advisor was Katie Baird, she was absolutely sweet and saw I needed assistance. She immediately helped me with what I needed for my car and answered all questions. saw I needed assistance. She immediately helped me with what I needed for my car and answered all questions. More

Everything was easy and smooth. Upfront numbers with no hidden costs. Car was detailed nicely Upfront numbers with no hidden costs. Car was detailed nicely More

Very Responsible and honest with the customer, make you confident to make decisions on whatever you are looking for, confident to make decisions on whatever you are looking for, More

A+ sales and service. Thank you Robert Black for getting me into my 2nd leased Honda Civic Sport. Would highly recommend and thank you for the personable service while ans Thank you Robert Black for getting me into my 2nd leased Honda Civic Sport. Would highly recommend and thank you for the personable service while answering all my questions and also reducing my payments into the targeted range. Thank you again Robert Black and Honda. More