AutoFair Honda

Chris Lavalle was excellent. He was extremely helpful in assisting me with the issue. When I first brought the problem to the dealer I was angered by their unwillingness to fix a problem that was solely on assisting me with the issue. When I first brought the problem to the dealer I was angered by their unwillingness to fix a problem that was solely on them. when the dealer did decide to fix the problem , Chris worked hard to make sure I was taken care of. The dealer gets a D- but Chris gets an A. More

I had my first maintenance appointment (free oil change & tire rotation). The gentleman was extremely helpful and professional. Very friendly and caring. However, I would never buy another vehicle here be tire rotation). The gentleman was extremely helpful and professional. Very friendly and caring. However, I would never buy another vehicle here because the sales department is very argumentative, unprofessional and slow. It took them nearly seven hours to do the paperwork for me to buy this car. Then they gave me minimum instruction for operation of the vehicle. Very unprofessional and was not accommodating at all, especially for such an expensive purchase. I entered the dealership filled with excitement and joy but left deflated and with a heavy heart. By the time the salesman had the car ready for me to drive out it was the fastest I saw them move. Maybe because it was closing time and they wanted to shut off the lights and go home. I had to drive back there (over an hour) a few days later because they failed to give me my spare key and they sent me away with less than a quarter tank of gas, so I had to gas up before I got home. I am close to eighty years old , dark outside with very little gas. This was quite an experience, to say the least! And this was a very expensive car! More

Had to buy a new vehicle . Went to Autofair Honda. Great experience. Great people to deal with there. Will buy from them again for sure experience. Great people to deal with there. Will buy from them again for sure More

30,000 mile service Overall very good. Chris Lavalee is an excellent service advisor. He is very knowledgeable, polite and It shows that he genuinely wants the custom Overall very good. Chris Lavalee is an excellent service advisor. He is very knowledgeable, polite and It shows that he genuinely wants the customer to have a positive experience. One comment I have has to do with the advertised price of the service. The advertised price should be inclusive all miscellaneous "shop charges" that seem to get added on. State the price clearly on the posted literature. More

Jenelle is an awesome salesperson she didn’t pressure us and was very personal and helpful, she respected our privacy and was responsive to our questions and was very personal and helpful, she respected our privacy and was responsive to our questions More

Efficient and friendly service Technicians and desk Efficient and friendly service Technicians and desk workers do a great job of keeping you informed about the progress of your service appointment. C Efficient and friendly service Technicians and desk workers do a great job of keeping you informed about the progress of your service appointment. Car was ready exactly on time More

Liam is fantastic! He was very professional and thoroughly answered all of our questions. He is definitely an asset to your company. Great customer service! thoroughly answered all of our questions. He is definitely an asset to your company. Great customer service! More

Loves the customer service of auto fair honda. Specially excellent service given by Bob Black. Thank you so much Bob black and Autofair Honda of Manchester. excellent service given by Bob Black. Thank you so much Bob black and Autofair Honda of Manchester. More

Everything went perfectly, Randall Werner made the process easy, he did a thorough explanation of the service and called me to remind me that I was also due for an oil change which I had done process easy, he did a thorough explanation of the service and called me to remind me that I was also due for an oil change which I had done More

Service Advisor was very professional, courteous and had a very pleasant demeanor. He made sure that any suggestions & items to be done were addressed! Also made sure that I had a loner thru Enterprise. a very pleasant demeanor. He made sure that any suggestions & items to be done were addressed! Also made sure that I had a loner thru Enterprise. More