
AutoFair Honda
Manchester, NH
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Very professional, supportive and considerate Nelson was concerned and was continuously determined to help resolve my problem with an expensive part that I didn’t feel responsible for. He also sp Nelson was concerned and was continuously determined to help resolve my problem with an expensive part that I didn’t feel responsible for. He also spend a lot of time explaining the situation with me either on site and on the phone and I was satisfied with the outcome. Did not rate quality of work as none was done at that time, although they were able to pinpoint a problem. More
Recall and punctured tire I was able to bring my car in on the same day that I called. The work was finished in less than 1/2 a day. Love bringing my car to AutoFair Honda. Eve I was able to bring my car in on the same day that I called. The work was finished in less than 1/2 a day. Love bringing my car to AutoFair Honda. Everyone is so friendly and I don’t feel like things are being done to my car that aren’t necessary. More
Good service rip off tech Went to Autofair for my yearly inspection sticker. This is my first time dealing with Nelson, he was fine. I usually try to have Pete Reynolds take Went to Autofair for my yearly inspection sticker. This is my first time dealing with Nelson, he was fine. I usually try to have Pete Reynolds take care of my truck good guy and I trust him. Here's the problem the service tech John Otis tried to have me pay for a oil pan gasket replacement cost of $400.00. because he claimed I had an oil leak. I passed on the gasket replacement and reviewed at my house...no leak. In a passed life I was a mechanic and worked everything from motorcycles to race boats and heavy equipment. So I know what I'm talking about. I feel John either does not know what he's doing or he tried to screw me over. I'll go to Autofair again but 1. I'll only let Pete Reynolds take care of the car and let anyone but John Otis touch my truck. More
Replace cup holder Salesman sent me to dealership with no warning to them by myself. Service was very accommodating and fixed the issue. Sales was not helpful with thi Salesman sent me to dealership with no warning to them by myself. Service was very accommodating and fixed the issue. Sales was not helpful with this situation- they should’ve walked me/customer to service to explain situation to them since this was something set up with sales at the time of purchase More
Paul was awesome! I had an emissions level get come on while driving to my daughter play. I called to get an appt. Paul stayed late til I got there to get my service se I had an emissions level get come on while driving to my daughter play. I called to get an appt. Paul stayed late til I got there to get my service set up for first thing next day. Called my by 8am next day and turns out was a system update! Had it all set within an hour! What great service and a relief! More
Professional What a team Adel and Nick make. Very professional and personable. We felt they worked hard to get us the best deal. Thank you both What a team Adel and Nick make. Very professional and personable. We felt they worked hard to get us the best deal. Thank you both More
Great customer service Liam was great to work with , answered all my questions and he was a nice guy! Helped me to figure out what deals were best for the services I needed Liam was great to work with , answered all my questions and he was a nice guy! Helped me to figure out what deals were best for the services I needed . They also offer a rental for longer services if you need to go during a work day ! More
Great Service Honda Service was outstanding for my issue with my All wheel Drive turning on. Kept me very informed throughout the process. In line makes it easy to Honda Service was outstanding for my issue with my All wheel Drive turning on. Kept me very informed throughout the process. In line makes it easy to schedule appointments with up front cost. Honor coupon that they provide More
Great service. Customer oriented. Attentive and provided good service.overall excellent service.i have a problem with my vehicle and the service team took time to record the issue and Attentive and provided good service.overall excellent service.i have a problem with my vehicle and the service team took time to record the issue and promised to look into it. More
I’ll filters changed tire roation Less than an hour wait and very personable the service center is very clean as well as the waiting room. Alex was very helpful with answering my ques Less than an hour wait and very personable the service center is very clean as well as the waiting room. Alex was very helpful with answering my questions More