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AutoFair Honda
Manchester, NH
3,501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 08, 2019
New Truck Purchase - Very Pleasant Experience Friendly, professional, knowlegeable staff. Mo and Scott - great guys. Very helpful. Alex was especially great to deal with. A couple of days af Friendly, professional, knowlegeable staff. Mo and Scott - great guys. Very helpful. Alex was especially great to deal with. A couple of days after buying my new truck, I returned to ther dealership to have some accessories installed. Randall met in the the parking lot and took wonderful care of me and my truck. More
by Don Z
Verified CustomerEmployees Worked With
Randall Werner, Mo Khan, Alex Chistyakov, Scott Cushing
February 08, 2019
Car inspection and problem with one of the keys Nelson got me a new key programmed @ no charge. Shawn was an excellent salesman and Lisa explained everything very well. All were gracious and polite Nelson got me a new key programmed @ no charge. Shawn was an excellent salesman and Lisa explained everything very well. All were gracious and polite. Excellent experience all the way around. Love my almost new Honda! More
by DEEGOC
Employees Worked With
Lisa Gendron, Shawn Warren, Nelson Medina
February 08, 2019
Very helpful and thorough Chris was very courteous and helped me decide the best course of action for my recent service. I also like that AutoFair provides a free shuttle to d Chris was very courteous and helped me decide the best course of action for my recent service. I also like that AutoFair provides a free shuttle to drop you off someplace and pick you up while your car is being serviced! More
by REQUA2
Employees Worked With
Chris Lavalee
February 08, 2019
Great experience and great service fast and friendly Scott was a great sales guy did an excellent job and got me a great family car I would like to say thank you to him an thank you to Mo for all his har Scott was a great sales guy did an excellent job and got me a great family car I would like to say thank you to him an thank you to Mo for all his hard work with getting g me the car I have thanks to all More
by DMAN60311
Employees Worked With
Mo Khan, Scott Duguay
February 07, 2019
Love my Accord!!! Purchasing a new car is never easy and sometimes it seems it never goes smooth... But when a couple of rough patches arised, both the salesman and the Purchasing a new car is never easy and sometimes it seems it never goes smooth... But when a couple of rough patches arised, both the salesman and the sales manager went out of their way to smooth things out. I went in Saturday morning with the intent to purchase an accord and I did just that. I was in and out in a couple hours with my new car... More
by Shook187
Employees Worked With
Shawn Warren
February 07, 2019
Went to a different Honda dealership and my issues were fixe I bought my vehicle from Autofair Honda in Manchester and the primary issue I had with my vehicle was a locking issue. I brought it in multiple times I bought my vehicle from Autofair Honda in Manchester and the primary issue I had with my vehicle was a locking issue. I brought it in multiple times. One time I told them about it and said that if I can't replicate it, they can't do anything about it. I then brought it in again with a video showing that the issue is legitimate. They told me "oh, well in the video you tried to open it too fast. You need to give it time." The only time they were willing to take a good look at it is conveniently after my warranty ended. I then brought it to another Honda dealership nearby and they found the issue THE SAME DAY! It was the door actuators on the front driver door and rear passenger. I had to deal with this issue with Autofair Honda for almost three years. They never even offered an in depth diag when my vehicle was under warranty. A person who works across the street from me said she also never goes to Autofair Honda for the exact same reason. Even other dealerships have said they have heard the exact same thing from people who decided to go to them instead of Autofair. Never again could I deal with such a company with disgusting standards on the treatment of customers. This was debatably the most stressful experience I have ever dealt with in my life. And I am NOT exaggerating when saying that... More
by LINUXMAN1304
Employees Worked With
John Otis, Frank Cisewski, Mike Montemerlo, Liam Farley, Josh Desrosiers, Pete Reynolds, Rich St. Jean, Chris Lavalee, Nelson Medina, John St. Hillaire
February 07, 2019
Had an issue, nobody's perfect, dealership fixed it We have 2 Honda's and have bought and/or serviced 3 pilots, 2 civics, and a CRV at Autofair. Recently we had a service issue in which all the mainten We have 2 Honda's and have bought and/or serviced 3 pilots, 2 civics, and a CRV at Autofair. Recently we had a service issue in which all the maintenance was done but mechanic forgot to rotate tires. I called the service manager and we agreed it was an oversight and next one is on them! Problem solved. But other experiences have also been good from sales to service. More
by PLECAIN
Employees Worked With
Jason LaCroix, Frank Cisewski
February 07, 2019
Very helpful I went in fir my rear camera wasn't working. They fixed it and were able to do my oil change and tire rotation. They helped me out a lot. I went in fir my rear camera wasn't working. They fixed it and were able to do my oil change and tire rotation. They helped me out a lot. More
by SUN377
Employees Worked With
Nelson Medina
February 07, 2019
Thankful for the car of my dreams! Buying a car has never been a pleasant experience for me, however this time was different. Mike was patient while I tried out a few different used ca Buying a car has never been a pleasant experience for me, however this time was different. Mike was patient while I tried out a few different used car to find the ONE that I never thought I could afford. My knight in shining armor was Adal, who taught me what every gadget does in the car. He also went above and beyond setting up the navigation system to my home address and resetting the lock code on the door to my own personal code. When I forgot my garage door opener in the car I traded in - Mike retrieved it for me and sent me a message that he had it. Its people like Mike and Adal that make the car buying process easy and satisfying. I was treated with respect from the moment I walked in the door. I would recommend this dealership to anyone looking for good value and kind people. More
by TeacherLady411
Employees Worked With
Adel Mohammed, Michael Barry, Gil Martinez
February 06, 2019
Pleasant buying experience Bob and Shawn were both great to work with in getting the car I wanted. They answered all the questions I had and I never felt that I was being rushe Bob and Shawn were both great to work with in getting the car I wanted. They answered all the questions I had and I never felt that I was being rushed so they could get to another customer. Overall rating 5 star. More
by New CR-V owner
Employees Worked With
Shawn Pabst, Bob Newton
