AutoFair Honda

TOP NOTCH SERVICE Brett was attentive to my service needs and made sure each one was addressed. The next day I realized I forgot to mention my auto start needed reset. Brett was attentive to my service needs and made sure each one was addressed. The next day I realized I forgot to mention my auto start needed reset. Called Brett and within 10 minutes he had it arranged to be addressed. AutoFair has always provided me with top-notch customer service. Thank you. More

Great first experience I recently moved back to the area and was looking for a new place to bring my car for regular maintenance. I decided to give AutoFair a try first. P I recently moved back to the area and was looking for a new place to bring my car for regular maintenance. I decided to give AutoFair a try first. Paul was extremely friendly and down to earth and made me feel very welcome. He explained everything clearly and I was very pleased with the price for the service. More

Great experience I was very happy overall with the experience, I would recommend them to anyone. They were easy going and did not pressure me into buying a car. I was very happy overall with the experience, I would recommend them to anyone. They were easy going and did not pressure me into buying a car. More

Oil change Came in for an Oil change and was in and out quickly and no one tried to sell me something that I didn’t need. Came in for an Oil change and was in and out quickly and no one tried to sell me something that I didn’t need. More

Mike is the best Mike M took great care of me and is always available to communicate when I need him. He gives great customer service and is a great guy to do business Mike M took great care of me and is always available to communicate when I need him. He gives great customer service and is a great guy to do business with. More

Great salesman, shady trade area My experience with Autofair was average. My salesman, Daniel Griffin, was laid back and not pushy at all. I was able to negotiate a fair price on my H My experience with Autofair was average. My salesman, Daniel Griffin, was laid back and not pushy at all. I was able to negotiate a fair price on my Honda Ridgeline. Daniel Griffin deserves an excellent rating. Those working on trade value turned out to be less than desirable. Their initial trade offer was $12000 less than they eventually priced my vehicle on sale lot, and $5100 less than my initial ask. This is a 28% difference. I was able to negotiate a few thousand more toward trade but was told my asking value was easily $2000 too high. Funny because if I had gotten my $36K ask for 2017 MDX with 14000 miles, a car I and they knew could be sold as certified, they still would have made a $6000 profit (14.3% profit). I should have bargained harder, my bad in this process. Be careful when trading as they are sharks. My finance person, Derek Hammond, did a good job finishing the deal. When I went to my City clerk to register the following day, the registration paperwork was blank in the owner area. I called Autofair and they asked me to come back and get a corrected form. They fixed it quickly. Unfortunately I had to drive 60 miles (30 down and back) to pick up new paperwork. Oh well, mistakes happen. They gave me a free oil change for my troubles. More

truthful , knowledgeable and as efficient as possible My family and I have bought several cars from autofair Honda and have always tried to send business their way because they are honest , realistic and My family and I have bought several cars from autofair Honda and have always tried to send business their way because they are honest , realistic and reliable. They have made the process of buying a vehicle the least complicated process possible. More

Great experience, once again So, my situation was this... I had purchased a 2017 accord ex-l on lease 17 months ago. Loved that car. A few weeks ago I was sitting at a red light a So, my situation was this... I had purchased a 2017 accord ex-l on lease 17 months ago. Loved that car. A few weeks ago I was sitting at a red light and a drunk driver slammed into me at 45 mph and totalled my car. After weeks of dealing with my insurance company and driving a rental, that I found less than desirable, I finally got the paperwork stating my car was a total loss. That day I called Autofair Honda and was put in touch with Kerry Moynihan. Long story short, I walked in and told her exactly what I wanted... she ran my credit and then said, "let's go drive some cars". One hour later I drove away with a brand new 2018 Honda Accord EX-L... which I must admit, is 10 times nicer and more comfortable that my previous accord. Kerry showed me every in and out of the new car... she was beyond helpful. I work as a sales manager, and I can tell you, she is great at customer service. Kerry then offered to bring my rental back to enterprise for me and also gassed it up for me, which was very nice of her. All in all I have to admit, I am now two experiences deep with Autofair Honda... and I'm going to be a customer for life. Thanks, Kerry! You're awesome! More

Service Had a great experince, they always take very good care of me. I was helped as soon as I walked in. Kept updated on everything that was going on with m Had a great experince, they always take very good care of me. I was helped as soon as I walked in. Kept updated on everything that was going on with my car. Always have a great experience there, wouldn’t change a thing. More