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AutoFair Honda
Manchester, NH
3,511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,511 reviews
January 26, 2019
They take good care of us! It was time for a state inspection, so I scheduled an appointment online. Ryan King helped me to get checked in and complete the necessary paperwork. It was time for a state inspection, so I scheduled an appointment online. Ryan King helped me to get checked in and complete the necessary paperwork. I also had a rewards account which allowed me to defray the cost of the additional work which was found during the multipoint check. We're always concerned about safety, so we were glad the technician had noticed the worn belt and suggested it be replaced. Ryan called and let me know the price of the repair and also an estimate of how much longer it would take. He even sent the courtesy car to pick me up. Great service done right! Thanks! More
by HMCARDLE
Verified CustomerEmployees Worked With
Ryan King, Shawn Williams
January 25, 2019
Excellent ...and explained great what needed to he done on my honda.....excellent helper.he even agreed to speak to my husband to explain what needed to be done ...and explained great what needed to he done on my honda.....excellent helper.he even agreed to speak to my husband to explain what needed to be done..because i don't know anything about cars.. More
by DANIEMESADIEU
Employees Worked With
PETE Weynolds, Pete Reynolds
January 25, 2019
New car purchase/lease I hate the new car purchase process. Just for the time alone. 4+ hours is a long time. However, Michael was very friendly and efficient and took a lot I hate the new car purchase process. Just for the time alone. 4+ hours is a long time. However, Michael was very friendly and efficient and took a lot of the sting out of the potentially horrible process. More
by BBCTUESDAY
Employees Worked With
Shawn Pabst, Michael Barry
January 25, 2019
Patient, helpful, and courteous Mike Miller was thoroughly enjoyable to work with as I struggled to decide which car I wanted to purchase. He listened to my concerns, prepared multip Mike Miller was thoroughly enjoyable to work with as I struggled to decide which car I wanted to purchase. He listened to my concerns, prepared multiple options for me, and went out of his way to keep it within my budget. Additionally, Shawn Homan was friendly and professional as we went over all the paperwork and he laid out the various additional services available to me. Overall, a very positive experience and I wouldn't hesitate to recommend AutoFair Honda to anyone else looking for a new car. More
by ThatGuyMike
Employees Worked With
Shawn Homan, Mike Miller
January 25, 2019
Excellent accommodation and cooperation. Service agent was friendly, professional,efficient and very accommodating. It required leaving the vehicle overnight but overall it was a pleasant f Service agent was friendly, professional,efficient and very accommodating. It required leaving the vehicle overnight but overall it was a pleasant faith restoring experience I very much appreciated. More
by TUCKERDOG5
Employees Worked With
Mike Montemerlo
January 25, 2019
Susan Kiver and Kerry Moynihan Sue's friendliness and helpfulness hooked us up with a car that we needed right away. We called and a car was found for us to test drive a day later. Sue's friendliness and helpfulness hooked us up with a car that we needed right away. We called and a car was found for us to test drive a day later..Kerry and I went out for the test drive. Kerry explained ALL the sensing up grades and the benefits of each. Kerry was personable and professional and we shared great conversation. Sue helped us sync our phone and clear easy instructions to program the radio.. Everyone was courteous and kind which is a rare commodity these days. Thank you! More
by Bluebell
Employees Worked With
Shawn Homan, Mo Khan, Susan Kiver, Kerry Moynihan, Adel Mohammed, Andy Short
January 25, 2019
Stellar Kieth gave me the best experience at Honda. He explained everything great and made it happen. Honda has been the best experience out of all the dealer Kieth gave me the best experience at Honda. He explained everything great and made it happen. Honda has been the best experience out of all the dealerships I have been to. More
by JASMINEANN4567
Employees Worked With
Keith Rodriguez, Derek Hammond, Jason Asbury
January 25, 2019
Informative and Polite Everyone I worked with at Autofair seems sincere and kind. They help me understand a language I don’t understand at all. I unfortunately live in Exete Everyone I worked with at Autofair seems sincere and kind. They help me understand a language I don’t understand at all. I unfortunately live in Exeter but would be at Autofair as often as possible when it comes to service. More
by JMORETTI003
Employees Worked With
Joe Palmer, Pete Reynolds, Jeff Plue, Nelson Medina
January 25, 2019
Non-Communicative Booked an appointment through the online service for a safety recall. The online booking indicated that the repair would likely take 2 hours. I had i Booked an appointment through the online service for a safety recall. The online booking indicated that the repair would likely take 2 hours. I had indicated that I would wait for the service to be completed. When I arrived I was told that the repairs would actually take 5 hours. I had someone come and pick me up, as I could not wait an entire day at the dealership. After 5 hours I never received a call in regards to the status of the vehicle, so I had someone drop me off almost 6 hours after leaving the vehicle for service. When I arrived I was told, after a 15 minute wait, that the vehicle looked like it was done, but no one could find the service tech who was working on the vehicle. The excuse that I was given for the long repair time was that this was a new recall and the service techs were still getting up to speed on how to make the repair. While I can appreciate that safety recalls may create unique repair situations that are not usually handled, I feel that you should have done a better job of communicating the actual time for service before I arrived at the dealership. Additionally, after nearly 6 hours of service my vehicle should be actively being worked on if it has not been completed. A 15 minute search should not have to locate the employee who was working on the vehicle. More
by JKLEBESC
Employees Worked With
Do not recall names, I was so disappointed I did not bother remembering.
January 25, 2019
Great people It was great experience for me to buy a new car...all people were friendly Thank you auto fair Honda of Manchester thank you KATTY It was great experience for me to buy a new car...all people were friendly Thank you auto fair Honda of Manchester thank you KATTY More
by MANGERKISHAN
Employees Worked With
Tae Kang, Keith Rodriguez, Derek Hammond, Jason Asbury
