AutoFair Honda

Mistaken identity They have the wrong owner for my car and cannot correct, wrong phone number as well. During the service I get a phone call that my transmission fluid, They have the wrong owner for my car and cannot correct, wrong phone number as well. During the service I get a phone call that my transmission fluid, brake fluid and clutch fluid are contaminated. When challenge the statement is change to discolored. More

Awesome service I gave this dealership 5 stars. The customer service was awesome very friendly and quick and was able to answer all of our questions as we asked them I gave this dealership 5 stars. The customer service was awesome very friendly and quick and was able to answer all of our questions as we asked them and if he didn’t know the answer he went and got the answer for us right away. More

Tire stem cover was Frozen (and not as in cold) on. We were there on Saturday because we broke the tire valve stem while trying to remove the metal stem cover to put air in the tires. They were not abl We were there on Saturday because we broke the tire valve stem while trying to remove the metal stem cover to put air in the tires. They were not able to remove one of the stem covers because it was frozen. The pressure in three tires was good but the 4th was low a couple of days later. I called them and they told me to bring it right in. I was hoping that they would be able to remove it without breaking it (the stems have sensors in them making it an expensive stem). THANKFULLY they were able to remove the metal cap without breaking the stem and replaced all the caps with plastic caps that wont get stuck on the stem. I now feel safe with all 4 tires at the same pressure. THANK YOU!! More

recall repair thanks for taking care of the repairs in a timely manner and the loaner car helped tremendously. the only negative was the cleanup after repairs. lots thanks for taking care of the repairs in a timely manner and the loaner car helped tremendously. the only negative was the cleanup after repairs. lots of crud/ dust all over dash More

Great buying experience Lisa, Susan and the entire AutoFair Honda team were outstanding. We are enjoying our new Pilot and would not hesitate to recommend AutoFair Honda to a Lisa, Susan and the entire AutoFair Honda team were outstanding. We are enjoying our new Pilot and would not hesitate to recommend AutoFair Honda to anyone interested in a new car. More

Excellent I have had 2 service experiences with my new 2018 accord, 1 with Joshua and the other with Peter. They both we’re extremely professional knowledgeabl I have had 2 service experiences with my new 2018 accord, 1 with Joshua and the other with Peter. They both we’re extremely professional knowledgeable and caring. I plan on using Autofair Honda service in the future, and those two will be my go to people More

Superb service I was scheduled for a lengthy service visit and I live almost 2 hours away. My appointment was scheduled for 11:00 and we were expecting a huge snows I was scheduled for a lengthy service visit and I live almost 2 hours away. My appointment was scheduled for 11:00 and we were expecting a huge snowstorm by the end of the day. I left early and called when I was about an hour away to see if my appointment could be moved up. The service advisor I spoke with said absolutely and moved my appointment to 10:00. They got me in as soon as I arrived and I was done by noon. Couldn’t ask for better service! Very satisfied! More

Car buying experience you won’t find elsewhere I worked with Alex T from online sales. He was great to work with throughout the car shopping process. Robert B. was excellent to work with at the dea I worked with Alex T from online sales. He was great to work with throughout the car shopping process. Robert B. was excellent to work with at the dealership. More

Thanks for the friendly & efficient service Maintenance indicator light required servicing and once again we were pleased to bring our vehicle to Honda Autofair. Mike Montemerlo did a terrific j Maintenance indicator light required servicing and once again we were pleased to bring our vehicle to Honda Autofair. Mike Montemerlo did a terrific job assisting to our needs. Thanks Mike. More

Good customer service. Thanks. John Otis First time meeting with John Otis in service. Great guy. appreciate customer service provided by John. Very pleased., Work was completed in expecte First time meeting with John Otis in service. Great guy. appreciate customer service provided by John. Very pleased., Work was completed in expected time. Thanks again.. More