AutoFair Honda

Car buying made easy. I have never had an easier car buying experience. Staff was very friendly and helpful. I inquired about a car online and got a reply within an hour o I have never had an easier car buying experience. Staff was very friendly and helpful. I inquired about a car online and got a reply within an hour or so. Filled out the credit app online and drove away with a new car that evening even with a challenging credit situation. Great service, great experience. More

Great experience Returned my lease and leased a new crv. Susan Kiver was very personable and helpful. She even came in earlier than she was scheduled for to accommod Returned my lease and leased a new crv. Susan Kiver was very personable and helpful. She even came in earlier than she was scheduled for to accommodate my schedule. More

Fast, timely, great service AutoFair really exceeds my expectations. Easy to do business with and a pleasure. Cannot say enough good things about AutoFair. I would recommend a AutoFair really exceeds my expectations. Easy to do business with and a pleasure. Cannot say enough good things about AutoFair. I would recommend all my friends there. More

Excellent, Expeditious Service! I waited no more than a minute before being invited to drive in for service. Liam Farley demonstrated the utmost in courtesy, efficiency, and knowled I waited no more than a minute before being invited to drive in for service. Liam Farley demonstrated the utmost in courtesy, efficiency, and knowledge-ability in solving my battery problem. He made the extra effort to determine the extent of my warranty coverage. He covered the multi-point inspection program. Great service, all the way around! Quickly fixed me up and had me back on the road, at a reasonable price. More

Excellent service Great service, great accommodations! My experience was wonderful, the organization is clearly listening to the needs of the customer. I never felt pre Great service, great accommodations! My experience was wonderful, the organization is clearly listening to the needs of the customer. I never felt pressured and the whole team was eager to help in any way they could. More

NEED SOMETHING ADDRESSED HERE ON MY RIDGE LINE WE PURCHASED went to Auto fair Honda to look for used Honda Ridge lines, And found one that had what i was looking for. Evertte Macey is a very friendly Sales went to Auto fair Honda to look for used Honda Ridge lines, And found one that had what i was looking for. Evertte Macey is a very friendly Sales agent, But i have been trying to get a hold of him, We asked if there was another key for this ridge line we bought, he has NOT GOTTEN BACK TO US, AND WHEN WE WERE GOING TO DRIVE MY RIDGE LINE HOME HE WAS AWARE OF THE TIRE PRESSURE LIGHT WAS STILL ON, HE SAID JUST KEEP DRIVING IT WILL GO OUT, I WENT UP TO MY SISTERS CAMP 140 MILES AWAY, IT IS STILL ON, THIS HAS TO BE FIXED, I THINK THE PRESSURE GAUGE IN TIRE NEEDS TO BE CHANGED. PLEASE HAVE SOMEONE NOTIFY US TO GET THIS TAKEN CARE OF. THANK YOU, JOHN HARDY More

Honda CRV recall I was able to get an appointment the same day I called. Pete Reynolds helped us take care of some outdated information in our service records. He al I was able to get an appointment the same day I called. Pete Reynolds helped us take care of some outdated information in our service records. He also told us how to go about getting our GPS maps updated. This is our 2nd CRV from AutoFair Honda and we have excellent service. More

Mike Did a Great Job!!! Mike was fantastic in his customer service, he communicated quickly and was very responsive to my questions and concerns. The work was performed a Mike was fantastic in his customer service, he communicated quickly and was very responsive to my questions and concerns. The work was performed as indicated and my Van was ready for pickup in less than one day. Thanks Mike for making this problem easy to deal with. Mark More

Not the best experience We were pressured by every staff person you encounter to give a 5 out of 5 rating. What is the point of having this rating survey if you are harassed We were pressured by every staff person you encounter to give a 5 out of 5 rating. What is the point of having this rating survey if you are harassed to give perfect scores. It ruined our experience and honestly only made us want to give lower scores. We waited a long time for our financial information while at the dealership. It felt we were left alone by our salesman far too long with no updates. Then after waiting so long we then felt rushed because we were asked to clean out our current vehicle and switch to the new one, but we hadn't even gotten a final payment amount. The overall experience was a bit frustrating and could have been handled better. After we left with the care we were told we would get a phone call regarding the financing the next day. We did not hear from the dealership and we had to call ourselves. Being left in the dark with no updates was very frustrating. More

This trip was excellent. THIS trip was excellent. They were quick and very pleasant, and when I asked a question they couldn't answer, Ryan found it out before I went to the THIS trip was excellent. They were quick and very pleasant, and when I asked a question they couldn't answer, Ryan found it out before I went to the waiting area instead of me having to wait until my Service was done as in the past I When they told me it was going to take about 3 1/2 hours, they gave me a rental so I wouldn't have to wait around. Then they called me to let me know when it was ready, which was sooner than they thought, but said to take my time getting back. Things appear to be working fine but since I only use the car once or twice a week I won't really know until I actually have to use it. However I only gave a 4-star because of my last trip there when they knew I was not happy so they never sent me a survey, which told me that they only send surveys to people who are 100% pleased in order to get the five star rating. Truth is last time was the only time I was that upset and, it appears to be, the only time they did not send me a survey. More