AutoFair Honda

Great Sales Representative - Dan Griffin! Amazing and Accommodating! I walked into the dealership after connecting with Dan via email. He made a video of one of the cars I was interested in, Amazing and Accommodating! I walked into the dealership after connecting with Dan via email. He made a video of one of the cars I was interested in, so I could review it before I arrived at the dealership. Amazing! I had an issue and wasn't able to arrive at the appointed time and was late. Dan was very accommodating and said he'd be waiting for us when we arrived. Sure enough, he was outside waiting for us! I test drove a particular vehicle and was all set to choose it, when I found it wasn't in my price range. Dan said he could find a vehicle with all of my "must haves", including a price within my budget. We found the perfect car for me. He even stayed well past closing time, making sure I was satisfied! Wow! More

Frustration Took them entirely too long to cooperate. Didn’t try very hard to address any issues with my car. Overall a bad experience. I just wish it felt like I Took them entirely too long to cooperate. Didn’t try very hard to address any issues with my car. Overall a bad experience. I just wish it felt like I was wanted there. More

SUSAN Kivet was a pleasure to work with Susan was great. No pressure. She was attentive and prompt. She went out of her way to make sure we satisfied. She pays attention to all details e Susan was great. No pressure. She was attentive and prompt. She went out of her way to make sure we satisfied. She pays attention to all details especially the buyer experience More

Quick service Called for my first oil change appointment and got one within an hour. John Otis was very pleasant and service was completed quickly. Thank You Called for my first oil change appointment and got one within an hour. John Otis was very pleasant and service was completed quickly. Thank You More

My first experience with AutoFair Honda I had recently gone to another dealership and had an awful experience with the Sales Manager. Someone recommended AutoFair Honda and the day that I de I had recently gone to another dealership and had an awful experience with the Sales Manager. Someone recommended AutoFair Honda and the day that I decided to go their so many of my employees said that they are wonderful and will take care of me without being pushy. From the salesman Shawn, to John McGuire, Andy Short, Jim in finance and everyone that was in touch with me via email I simply had a great experience. No one was pushy, everyone was helpful and wanted to what was best for me. Buying a vehicle is a long enough process but having people around you that are respectful and caring makes all of the difference in the world. I walked away feeling like I did the right thing and I have not only talked about how positive my experience was but I will always recommend AutoFair More

AutoFair Honda turned a bad situation, into a GREAT one On Jan 1st, I had my 2015 Honda Civic Si towed to AutoFair Honda for an unknown electrical issue. After diagnosing, it was found to have a faulty Mu On Jan 1st, I had my 2015 Honda Civic Si towed to AutoFair Honda for an unknown electrical issue. After diagnosing, it was found to have a faulty Multiplex Control Unit (MICU) and a faulty relay. Parts needed to be ordered. Once received and installed, it was discovered that the right front door lock actuator was defective also. Part needed to be ordered. While all this was going on, Service Advisor Nelson Medina, made sure I wouldn't be inconvenienced by providing me with a 2018 Honda Accord (with 6400 miles) as a loaner car (at no cost to me) until my car was done. When Nelson was unavailable due to scheduling, Pete Reynolds (another Service Advisor) kept me up to date and informed on my cars status. Both of these gentlemen, were kind, courteous and professional. They listened and were sympathetic to my concerns. They kept me informed and made what typically is an unpleasant situation, into a pleasant experience. More

Professional Service. Randall did an excellent job in describing exactly what my vehicle needed for service at this time and explained what my vehicle will need at the 60,0 Randall did an excellent job in describing exactly what my vehicle needed for service at this time and explained what my vehicle will need at the 60,000 mile service. Always very professional. More

Good times It was a fine experience free coffee, my mother paid, and my girl waited with me. We sat in the clean waiting room and she watched television as I rea It was a fine experience free coffee, my mother paid, and my girl waited with me. We sat in the clean waiting room and she watched television as I read. More

easy n efficient not my first car from Auto Fair. Bob Black made the process easy. I would consider Auto Fair for my next vehicle. I recommend Bob Black. the financ not my first car from Auto Fair. Bob Black made the process easy. I would consider Auto Fair for my next vehicle. I recommend Bob Black. the finance dept was excellent as well as management. More