AutoFair Honda

GREAT SERVICE! Randall Werner answered all my questions and left me feeling confident in the services provided. The detailed multi-point inspection print out allowed Randall Werner answered all my questions and left me feeling confident in the services provided. The detailed multi-point inspection print out allowed me to see the detailed inspection and results for myself. Randall and the Autofair team know exactly what MUST be done versus what may need to be done in the future - they help me keep my car on routine scheduled maintenance and running smoothly! More

Fast, timely, great service AutoFair really exceeds my expectations. Easy to do business with and a pleasure. Cannot say enough good things about AutoFair. I would recommend a AutoFair really exceeds my expectations. Easy to do business with and a pleasure. Cannot say enough good things about AutoFair. I would recommend all my friends there. More

Excellent and speedy service Liam is polite and thorough. He clearly explained what had to be done and gave me an estimate of how long it would take. And got the work done under h Liam is polite and thorough. He clearly explained what had to be done and gave me an estimate of how long it would take. And got the work done under his estimate. More

Great place to take your car , their receiving and service is very good. Their prices are much lower compared to other places. I would recommend this place strongly , their receiving and service is very good. Their prices are much lower compared to other places. I would recommend this place strongly More

Mike Did a Great Job!!! Mike was fantastic in his customer service, he communicated quickly and was very responsive to my questions and concerns. The work was performed a Mike was fantastic in his customer service, he communicated quickly and was very responsive to my questions and concerns. The work was performed as indicated and my Van was ready for pickup in less than one day. Thanks Mike for making this problem easy to deal with. Mark More

Not the best experience We were pressured by every staff person you encounter to give a 5 out of 5 rating. What is the point of having this rating survey if you are harassed We were pressured by every staff person you encounter to give a 5 out of 5 rating. What is the point of having this rating survey if you are harassed to give perfect scores. It ruined our experience and honestly only made us want to give lower scores. We waited a long time for our financial information while at the dealership. It felt we were left alone by our salesman far too long with no updates. Then after waiting so long we then felt rushed because we were asked to clean out our current vehicle and switch to the new one, but we hadn't even gotten a final payment amount. The overall experience was a bit frustrating and could have been handled better. After we left with the care we were told we would get a phone call regarding the financing the next day. We did not hear from the dealership and we had to call ourselves. Being left in the dark with no updates was very frustrating. More

January 10th Service Call This is the second time I've worked with Nelson Medina. He demonstrated professional courtesy as well as efficiency. I will always seek him out as my This is the second time I've worked with Nelson Medina. He demonstrated professional courtesy as well as efficiency. I will always seek him out as my service writer, if possible. More

This trip was excellent. THIS trip was excellent. They were quick and very pleasant, and when I asked a question they couldn't answer, Ryan found it out before I went to the THIS trip was excellent. They were quick and very pleasant, and when I asked a question they couldn't answer, Ryan found it out before I went to the waiting area instead of me having to wait until my Service was done as in the past I When they told me it was going to take about 3 1/2 hours, they gave me a rental so I wouldn't have to wait around. Then they called me to let me know when it was ready, which was sooner than they thought, but said to take my time getting back. Things appear to be working fine but since I only use the car once or twice a week I won't really know until I actually have to use it. However I only gave a 4-star because of my last trip there when they knew I was not happy so they never sent me a survey, which told me that they only send surveys to people who are 100% pleased in order to get the five star rating. Truth is last time was the only time I was that upset and, it appears to be, the only time they did not send me a survey. More

New Lease Very happy with the experience we had when leasing a new vehicle. Will recommend and will go back in the future when leasing a new vehicle. Ernie B Very happy with the experience we had when leasing a new vehicle. Will recommend and will go back in the future when leasing a new vehicle. Ernie Belletete More

Recalling Yes it help others to learn about any issue with their vehicle and hope guys take your time to developers the products more efficiency for the custome Yes it help others to learn about any issue with their vehicle and hope guys take your time to developers the products more efficiency for the customer's More