AutoFair Honda

Honesty and Integrity Do No Exist Here While the beginning of my experience was good (our salesman Nick was very nice), the sales manager we dealt with was very rude and repeatedly tried to While the beginning of my experience was good (our salesman Nick was very nice), the sales manager we dealt with was very rude and repeatedly tried to refuse my requests to see information I requested. When we finally came to a deal I left with the vehicle I wanted, but was told I needed to come back to sign final papers because the dealership was so busy. Unfortunately when I returned to sign for the vehicle they tried to up my monthly payment $70/month and pretended like it was no big deal. When I then asked for my old car back I was told they had already sold it- odd because the rude sales manager told me it was “dirty” and “needed some work” before they could sell it. They did eventually get back to what we had discussed the first day, but why the dishonesty everywhere? If you need a vehicle- go somewhere else or be on your game. They can’t be trusted. More

Had remote starter installed on our new HR-V Our service advisor was Pete Reynolds and he was outstanding! We had a 9:00 appointment and he was ready when we pulled into the service bay. He "th Our service advisor was Pete Reynolds and he was outstanding! We had a 9:00 appointment and he was ready when we pulled into the service bay. He "thawed out" the loaner car and we were on our way in record time! Thanks Pete! More

Excellent experience My wife and I went to the dealer during one of their advertised deals. This was on a Saturday. We were brought and we were able to meet Ty and he took My wife and I went to the dealer during one of their advertised deals. This was on a Saturday. We were brought and we were able to meet Ty and he took care of everything. To be honest we were just toying with the idea of getting a new vehicle but the way everything was handled from price to service we couldn’t pass up the deal. It was a fantastic experience from start to finish. I would highly recommend Ty and the team at AutoFair. More

Bonkers!!! Amazing place and amazing people and fast service. These employees go the extra mile for you and make sure you are all set and do it all with a smile. Amazing place and amazing people and fast service. These employees go the extra mile for you and make sure you are all set and do it all with a smile. More

Service recall Service guy was awesome! Thorough with everything. Along with shuttle driver was flexible and dependable. Service made note of service that was due Service guy was awesome! Thorough with everything. Along with shuttle driver was flexible and dependable. Service made note of service that was due in the coming visit. More

Efficient, Fair, and Easy Sue got us in and out of the dealership in under two hours. This was by far the best experience I have ever had at a car dealership! We will be back! Sue got us in and out of the dealership in under two hours. This was by far the best experience I have ever had at a car dealership! We will be back! More

Brett was excellent Very professional and Brett took care of everything, including additional questions I had. He gave superior service! I was taken right away and I did Very professional and Brett took care of everything, including additional questions I had. He gave superior service! I was taken right away and I did not have to wait long. More

Positive Experience I was there for a safety recall on my airbag inflator. I was easily able to get a convenient appointment. I was greeted at the drive in by a very plea I was there for a safety recall on my airbag inflator. I was easily able to get a convenient appointment. I was greeted at the drive in by a very pleasant and courteous rep. He showed me to a nice waiting room with ample seating, TV, and free coffee. His estimate for my wait time was accurate, about 1 1/2 hours. More

Excellent Representative was very helpful. I liked the option of scheduling the service online. I will probably use the service again. Waiting area was clean an Representative was very helpful. I liked the option of scheduling the service online. I will probably use the service again. Waiting area was clean and pleasant. More

Recall and check engine light Plenty of prompt communication from service department. Friendly staff. Vehicle would not start after we paid for repair. Service department brough Plenty of prompt communication from service department. Friendly staff. Vehicle would not start after we paid for repair. Service department brought vehicle back in and determined battery was the culprit. Service advisor informed us that our battery was being replaced free of charge because that issue should have been caught during their inspection of the vehicle. Work completed quickly. More