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AutoFair Honda

Manchester, NH

4.7
3,503 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,503 reviews

November 19, 2018

Setvice Service is fine A beef I have is the minimum labor charge to read codes. I think if you bring it in, the codes show NOTHING, customer has some work More

by JACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Montemerlo
Nov 21, 2018 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience Jack. Could you please e-mail our Service Director Rich at rstjean@autofair.com? We'd like to follow up with you.

November 19, 2018

Friendly, efficient , knowledgeable, Debbi Roy was outstanding- went the extra mile in all areas. followed up 2 days later with a call to see if I had any questions/concerns. She was c More

by MSAGEHAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbi Roy, Lisa Gendron, Mo Khan, Jason Asbury
Nov 21, 2018 -

AutoFair Honda responded

Thank you very much for the compliments MSAGEHAMILTON! Debbi has been an AutoFair staple for about as long as we can remember and is a firm believer in treating customers as if they were family. Debbi and Lisa wanted us to thank you sincerely for the review and congratulate you again on the purchase of your new vehicle!

November 19, 2018

Great service Service personnel was very professional and courteous and the service was quickly done. Brett was very professional and provided timely updates on the More

by KUMARAN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Petrikas
Nov 21, 2018 -

AutoFair Honda responded

KUMARAN4, thank you so much for the wonderful review! Brett is a fan favorite and we are thrilled to hear you enjoyed your experience!

November 18, 2018

Oil change, needed a new battery The service team at AutoFair Honda is definitely top notch. I would never take my vehicle anywhere else. Great work/service on my car and great custom More

by Tanya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cisewski, Brett Petrikas
Nov 19, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 18, 2018

Susan Kiver was awesome!! Not only is her timing perfect but she greets you with a grin from ear to ear, and makes you feel like you’re at home. Susan gave me a whole new exper More

by Yovdrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in finance, Susan Kiver
Nov 19, 2018 -

AutoFair Honda responded

Yovdrian, thank you for your incredible feedback. A customer recommendation is one of the highest compliments a salesperson can receive and we’re happy to hear your experience with sue was deserving of that. We appreciate your positive review and look forward to assisting you with all of your future vehicle needs.

November 17, 2018

2 days later and I'm still smiling from my experience. I bought my Honda CRV into the service department for some service and walked out with a brand new Honda CRV. Everybody, from the service department t More

by barbs3rdhonda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kiver, Brett Petrikas
Nov 17, 2018 -

AutoFair Honda responded

Barb, we’re only great because we have the best customers. Around here, there are two ways to get your oil changed: change the oil in the car or change the car that contains the oil. We're thrilled that you chose the latter and welcomed your third Honda into your life. We genuinely hope to continue earning your business and respect with every visit. Thank you for choosing AutoFair!

November 17, 2018

What started out bad ended perfect Had many promises made by a staff member, however that could not be fulfilled. Spoke to management and said how disappointed we are. They made it righ More

by DIANELM0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason LaCroix, Lisa Gendron, Derek Hammond, Shawn Pabst, Mike Montemerlo, Brett Petrikas, Syed Naqvi
Nov 17, 2018 -

AutoFair Honda responded

DIANELM0421, we don't always get it right the first time around, but we always look forward to the opportunity to make it right. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 17, 2018

Outstanding service Did not feel pushed to buy a car, it was a very easy going pace. Bob was very attentive to what I was looking for and could have not asked for a bette More

by ZCLOUTIER44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Black
Nov 19, 2018 -

AutoFair Honda responded

Thank you for the compliments ZCLOUTIER44! We consider ourselves very lucky to have Bob as part of our team. We strive to make every experience fun, fast and easy. If you ever need Bob's help again, just come on by.

November 17, 2018

Great service Brought my CR-V in for an inspection; did not have an appointment scheduled. Even on a Saturday the service didn't take much more than an hour or so. More

by beetsnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Montemerlo
Nov 17, 2018 -

AutoFair Honda responded

beetsnh, thank you so much for servicing with us and for the great review! Unlike a lot of dealerships we take walk-in customers and accommodate them instead of asking them to accommodate us. We take a lot of pride in being there for our customers and we are elated to hear that you enjoyed it. Thank you again beets!

November 17, 2018

John was great as always-- I had an oil change and winter tires put on and John made sure I was in and out quickly and everything was completed to my satisfaction..... More

by BERRYGF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Otis
Nov 17, 2018 -

AutoFair Honda responded

BERRYGF, we can't begin to express how much your review means to us. Thank you. We genuinely hope to continue earning your business and respect with every visit.

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