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AutoFair Honda

Manchester, NH

4.7
3,509 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,509 reviews

November 18, 2018

Susan Kiver was awesome!! Not only is her timing perfect but she greets you with a grin from ear to ear, and makes you feel like you’re at home. Susan gave me a whole new exper More

by Yovdrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in finance, Susan Kiver
Nov 19, 2018 -

AutoFair Honda responded

Yovdrian, thank you for your incredible feedback. A customer recommendation is one of the highest compliments a salesperson can receive and we’re happy to hear your experience with sue was deserving of that. We appreciate your positive review and look forward to assisting you with all of your future vehicle needs.

November 17, 2018

2 days later and I'm still smiling from my experience. I bought my Honda CRV into the service department for some service and walked out with a brand new Honda CRV. Everybody, from the service department t More

by barbs3rdhonda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kiver, Brett Petrikas
Nov 17, 2018 -

AutoFair Honda responded

Barb, we’re only great because we have the best customers. Around here, there are two ways to get your oil changed: change the oil in the car or change the car that contains the oil. We're thrilled that you chose the latter and welcomed your third Honda into your life. We genuinely hope to continue earning your business and respect with every visit. Thank you for choosing AutoFair!

November 17, 2018

What started out bad ended perfect Had many promises made by a staff member, however that could not be fulfilled. Spoke to management and said how disappointed we are. They made it righ More

by DIANELM0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason LaCroix, Lisa Gendron, Derek Hammond, Shawn Pabst, Mike Montemerlo, Brett Petrikas, Syed Naqvi
Nov 17, 2018 -

AutoFair Honda responded

DIANELM0421, we don't always get it right the first time around, but we always look forward to the opportunity to make it right. We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 17, 2018

John was great as always-- I had an oil change and winter tires put on and John made sure I was in and out quickly and everything was completed to my satisfaction..... More

by BERRYGF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Otis
Nov 17, 2018 -

AutoFair Honda responded

BERRYGF, we can't begin to express how much your review means to us. Thank you. We genuinely hope to continue earning your business and respect with every visit.

November 17, 2018

Outstanding service Did not feel pushed to buy a car, it was a very easy going pace. Bob was very attentive to what I was looking for and could have not asked for a bette More

by ZCLOUTIER44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Black
Nov 19, 2018 -

AutoFair Honda responded

Thank you for the compliments ZCLOUTIER44! We consider ourselves very lucky to have Bob as part of our team. We strive to make every experience fun, fast and easy. If you ever need Bob's help again, just come on by.

November 17, 2018

Great service Brought my CR-V in for an inspection; did not have an appointment scheduled. Even on a Saturday the service didn't take much more than an hour or so. More

by beetsnh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Montemerlo
Nov 17, 2018 -

AutoFair Honda responded

beetsnh, thank you so much for servicing with us and for the great review! Unlike a lot of dealerships we take walk-in customers and accommodate them instead of asking them to accommodate us. We take a lot of pride in being there for our customers and we are elated to hear that you enjoyed it. Thank you again beets!

November 16, 2018

Excellent service Your service representative Peter Reynolds went out of his way to accomadate me for some extra work that I wanted done before the inclement weather se More

by paul_boufford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Reynolds
Nov 16, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 16, 2018

A year in December and the dealer has yet to rectify issues Be aware of their finance department lying to you and trying to sell you warranties that are dealer specific and not offered through Honda. Also be aw More

by h2bjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Homan, Jason Asbury
Nov 16, 2018 -

AutoFair Honda responded

John it is our understanding that you have already been in contact with Andy Short our General Sales Manager and he has resolved your compliant. We apologize for your experience.

November 16, 2018

new vehicle purchase I was extremely pleased with my recent experience at AutoFair Honda. Staff was friendly and very helpful. Debbi Roy was wonderful to work with- no hig More

by KMB621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Zych, Debbi Roy, Mo Khan, Jason Asbury, Adel Mohammed
Nov 17, 2018 -

AutoFair Honda responded

KMB621, your incredible compliments have us flustered, thank you so very much! Debbi loved seeing your review. We know that there are a lot of Honda dealerships to choose from so thank you for choosing AutoFair and we look forward to working with you again in the future.

November 16, 2018

You all did a great job for me and donna The dealership was fast at closing the deal of purchasing our new honda crv . Very nice people to deal with. I would recommend any person to buy t More

by Donna123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbi Roy
Nov 16, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

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