
AutoFair Honda
Manchester, NH
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Initial Inspection Brought my 2018 Honda CRV in for initial inspection. I was surprised that the dealership did not automatically put a sticker on my vehicle at time of Brought my 2018 Honda CRV in for initial inspection. I was surprised that the dealership did not automatically put a sticker on my vehicle at time of purchase. When I was going through paperwork, I noticed that I had paid the surcharge for an inspection upfront, but had yet to get one. I was seen promptly and my car was inspected within 10-15 minutes. More
Service Plus Mike Montemerlo assisted me with my CRV service on 11/10: Oil change & swap out of summer to winter tires w/balancing. Very professional, knowledgeabl Mike Montemerlo assisted me with my CRV service on 11/10: Oil change & swap out of summer to winter tires w/balancing. Very professional, knowledgeable and friendly. As a first line point of contact representative, for customers, he represents AutoFair Honda well. More
Good dealership I have bought two vehicles from Autofair. Jeff was a very good salesman. The finance department (Mo) was fantastic and gave me great insight into fin I have bought two vehicles from Autofair. Jeff was a very good salesman. The finance department (Mo) was fantastic and gave me great insight into financing options. I have my vehicles serviced there also and am happy for the most part. They could have worked with me on the price a bit more I feel as I did buy the car I traded in from them 2 years ago. They made good money off of it as I know what I paid for it 2 years ago and what they gave me for it this past weekend. More
Good service. We worked with Chris, who was great!. Unfortunately, every single person I've ever dealt with in the service department has told me that the must rece We worked with Chris, who was great!. Unfortunately, every single person I've ever dealt with in the service department has told me that the must receive a 5 star rating or don't comment at all. I don't like being pressured on how I should review everyone. Almost everyone I've dealt with has been very good, but don't tell me how I should review them. That said, Chris was very good. I am very disgusted that for my navigation updates, Honda "can't" install them; I have to download them onto a flash drive and install them myself. This will most likely be the last Honda I own. I also have an iPod that I've had issues with that Honda has tried to resolve, but could have done better. We have another car that my iPod works seamlessly with. (Volvo). Have also noticed that there is a large turnover in service personnel; that pushes me towards other dealers. More
they usually are pretty goodand fast whenever I have service One thing they did not do was to check the antifreeze that I ask Liam to check. Whether or not they did it I did not see it written up or maybe I ov One thing they did not do was to check the antifreeze that I ask Liam to check. Whether or not they did it I did not see it written up or maybe I overlooked it. More
Very Happy with service Randall follows thru and I absolutely trust the recommendations he makes. Have not had any issues with the work done on either of my vehicles. Randall follows thru and I absolutely trust the recommendations he makes. Have not had any issues with the work done on either of my vehicles. More
Professional from start to finish Overall my experience was superior. I was aware of time needed and cost allowing me options. I left knowing.my Civic was well cared for. Overall my experience was superior. I was aware of time needed and cost allowing me options. I left knowing.my Civic was well cared for. More
Great service all around and even saved us some money! We always experience great service at AutoFair Honda. Just had my car in for a 30,000 mile check up and our service provider even saved us some money We always experience great service at AutoFair Honda. Just had my car in for a 30,000 mile check up and our service provider even saved us some money by remembering that we already had changed the filter at our last visit. Thanks AutoFair Honda! More
Excellent Service The service was excellent. I think Josh was the best service person I have ever encountered in all my life. He explained things to me and was extremel The service was excellent. I think Josh was the best service person I have ever encountered in all my life. He explained things to me and was extremely helpful and kind. More
Always good service Always a friendly greeting and good service but I was extra thankful this visit. I thought I just needed a light bulb but Randall smelled coolant when Always a friendly greeting and good service but I was extra thankful this visit. I thought I just needed a light bulb but Randall smelled coolant when looking at the lights and thankfully a new radiator could be put in before I was left stranded somewhere. More