AutoFair Honda

Service on a safety recall Excellent customer service, friendly staff. Took time to explain things well. Did extra things asked with no charge as well as a safety inspection. Fi Excellent customer service, friendly staff. Took time to explain things well. Did extra things asked with no charge as well as a safety inspection. Finished job within estimated times. More

Nelson was curtious, the service is was quick!! Nelson was knowledgeable, curtious. The service was quick. Always get great service at Honda.. Waiting area is convenient and clean. I didn't use Nelson was knowledgeable, curtious. The service was quick. Always get great service at Honda.. Waiting area is convenient and clean. I didn't use the coffee maker etc More

Excellent service. Great service and great value. Randall gave me excellent recommendation while getting new inspection sticker, he recommended new tires for winter safe Great service and great value. Randall gave me excellent recommendation while getting new inspection sticker, he recommended new tires for winter safety. I appreciate the personal concern. More

timely understandable Buying a car is something that I dread. Ty took the time to explain and answer any questions that I may have had. the process Buying a car is something that I dread. Ty took the time to explain and answer any questions that I may have had. the process More

See below (Your review) Had a new seat belt installed. When the car was ready, we were surprised to see that the car interior was not put back together as it should be. The b Had a new seat belt installed. When the car was ready, we were surprised to see that the car interior was not put back together as it should be. The back seat head rest was not replaced. I would have thought that someone would have noticed. I will add that Randell Werner was very professional. More

Good service. We worked with Chris, who was great!. Unfortunately, every single person I've ever dealt with in the service department has told me that the must rece We worked with Chris, who was great!. Unfortunately, every single person I've ever dealt with in the service department has told me that the must receive a 5 star rating or don't comment at all. I don't like being pressured on how I should review everyone. Almost everyone I've dealt with has been very good, but don't tell me how I should review them. That said, Chris was very good. I am very disgusted that for my navigation updates, Honda "can't" install them; I have to download them onto a flash drive and install them myself. This will most likely be the last Honda I own. I also have an iPod that I've had issues with that Honda has tried to resolve, but could have done better. We have another car that my iPod works seamlessly with. (Volvo). Have also noticed that there is a large turnover in service personnel; that pushes me towards other dealers. More

Excellent service Courteous, knowledgeable, and expedient service experience. Great value for the $$$. Had oil change and tire rotation done after work. Appointment Courteous, knowledgeable, and expedient service experience. Great value for the $$$. Had oil change and tire rotation done after work. Appointment was arranged the same day. More

Initial Inspection Brought my 2018 Honda CRV in for initial inspection. I was surprised that the dealership did not automatically put a sticker on my vehicle at time of Brought my 2018 Honda CRV in for initial inspection. I was surprised that the dealership did not automatically put a sticker on my vehicle at time of purchase. When I was going through paperwork, I noticed that I had paid the surcharge for an inspection upfront, but had yet to get one. I was seen promptly and my car was inspected within 10-15 minutes. More

Service Plus Mike Montemerlo assisted me with my CRV service on 11/10: Oil change & swap out of summer to winter tires w/balancing. Very professional, knowledgeabl Mike Montemerlo assisted me with my CRV service on 11/10: Oil change & swap out of summer to winter tires w/balancing. Very professional, knowledgeable and friendly. As a first line point of contact representative, for customers, he represents AutoFair Honda well. More

Good dealership I have bought two vehicles from Autofair. Jeff was a very good salesman. The finance department (Mo) was fantastic and gave me great insight into fin I have bought two vehicles from Autofair. Jeff was a very good salesman. The finance department (Mo) was fantastic and gave me great insight into financing options. I have my vehicles serviced there also and am happy for the most part. They could have worked with me on the price a bit more I feel as I did buy the car I traded in from them 2 years ago. They made good money off of it as I know what I paid for it 2 years ago and what they gave me for it this past weekend. More