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AutoFair Honda

Manchester, NH

4.7
3,504 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,504 reviews

November 08, 2018

Very quick and friendly service Walked in for an unscheduled oil change, Mike was very pleasant to deal with and suggested I replacing the air filter, which seemed reasonable after o More

by Joe Beach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Montemerlo
Nov 10, 2018 -

AutoFair Honda responded

Joe, thank you so much for servicing with us and for the great review! Unlike a lot of dealerships we take walk-in customers and accommodate them instead of asking them to accommodate us. We take a lot of pride in being there for our customers and we are elated to hear that you enjoyed it. Thank you again Joe!

November 08, 2018

Excellent experience Car was ready at time that was requested. Scheduled maintenance work was explained fully and side issue was resolved. Chris was very friendly and he More

by MSDEVANE25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lavalee
Nov 10, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 07, 2018

Very professional and friendly. Expensive. This was my third visit to Manchester, NH, Autofair. They are well organized and competent. Their web-based appointment system is easy to use. On More

by THREE.BIRCHES.IN.SNOWFALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Desrosiers
Nov 07, 2018 -

AutoFair Honda responded

Thank you for the compliments Three Birches. We apologize for the inconvenience. On our complimentary multi-point-inspections we will 'recommended' work that is coming up in the future and note any components that need to be addressed under 'failed.' It is on us to explain the difference every time. Clarity on this subject is of the utmost importance to us and we are very sorry that this did not happen. Here is an example: We may start advising that your tires are coming due around 4/32nds of tread remaining, especially in the winter, but they do not fail until they hit 2/32nds. Hopefully this helps and apologize for your experience.

November 07, 2018

Fantastic Very prompt ,very communicative,very friendly,very competitive on price. Excellent service. manager .brett petrikas was great in all respects as he More

by Bvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Petrikas
Nov 07, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 07, 2018

Quick, Courteous Maintenance Appointment This was our first visit to the service department after purchasing our car in September. Randall met us when we arrived and made sure that he unders More

by RBCLYBORNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner
Nov 10, 2018 -

AutoFair Honda responded

Thank you very much for the compliments RBCLYBORNE! Randall is such a key member of our team here at AutoFair. He is a firm believer in treating his customers as if they were his family. Your review paints such a perfect picture of why we love our team at AutoFair Honda. On behalf of all of us at AutoFair Honda, thank you for giving us the opportunity to help you and we look forward to seeing you again.

November 07, 2018

Good service Excellent service. The employees at Honda Auto Fair were very helpful and kind. I walked in there hoping to just look around at the different cars the More

by JaneDoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lussier, Derek Hammond, Adel Mohammed
Nov 10, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 07, 2018

Maintenance Fast and through. Ten minute appointments ahead when I called. Friendly and made sure I was informed about the service package that was due on my vehi More

by LULUMAMA55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Montemerlo
Nov 10, 2018 -

AutoFair Honda responded

Mike Montemerlo is the speed racer of the service world! Thank you for taking the time to write such a great review of your experience with Mike! We really appreciate you choosing AutoFair and please let us know if you ever need help again!

November 07, 2018

Great experience!!! Great experience with a great sales representative, very friendly, attentive, and accommodating. Can't say thank you enough for such an easy sale tra More

by mmp4273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Kiver
Nov 10, 2018 -

AutoFair Honda responded

Thank you for giving us a shot, and even more for leaving us this review. We’re thrilled to hear that Sue was able to provide you with an excellent experience. We genuinely look forward to working with you again.

November 07, 2018

Service visit - inspection Bought a Subaru in Massachusetts and live in NH. Went to Autofair Honda to get inspection sticker. Service was quick and friendly and they gave me a More

by RILEYWALKER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Nov 07, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

November 06, 2018

Good service Good hours for services, super nice staff that kept me updated on progress and findings, nice waiting area. had answers to all my questions, even the More

by CERENE_SIEGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Petrikas
Nov 07, 2018 -

AutoFair Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

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