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AutoFair Honda

Manchester, NH

4.7
3,508 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,508 reviews

August 24, 2023

Chris Lavallee was so professional and helped me with my car issues. 5 stars He called me with issues and called me with results. More

by mgt9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lavalee
Sep 06, 2023 -

AutoFair Honda responded

Thank you for giving us a shot, and even more for leaving us this review. We’re thrilled to hear that Chris was able to provide you with an excellent experience. We genuinely look forward to working with you again.

August 23, 2023

They charged me for a tire rotation that wasn’t done. After complaining they did refund the $29.95. My family has bought nine new cars from this dealership since 2008. How can I ever trust them again? I More

by williamyoung1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Bouldoc
Aug 23, 2023 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all our customers with a world class experience and apologize that we have let you down. Please contact our Service Director John St. Hilaire at jsthilaire@autofairhonda.com or 603-634-4760.

August 22, 2023

Great customer service . Pleasant people .I highly recommend auto fair. Fast service. Every one is very helpful More

by lgoudreaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lavalee
Aug 23, 2023 -

AutoFair Honda responded

Thank you, from all of us at AutoFair Honda. This means a lot to us.

August 18, 2023

Jake took care of my car and made the process easy and comforting. I have all the best words for Honda More

by bergstromann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sage
Aug 18, 2023 -

AutoFair Honda responded

Thank you for giving us the opportunity to help. Jake says hello and we look forward to working with you again in the future.

August 15, 2023

Bought my 2014 Pilot there in 2017 as a certified Honda. I had a good experience and I was treated fairly. Ended up buying a few more cars from them. I wish I could say the same thing about the Pilot now th More

by mike c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pomerantz
Aug 17, 2023 -

AutoFair Honda responded

Mike, thank you for sharing and thank you for continued loyalty and patronage. 20 Honda's is a lot, so please know how much that means to us. We truly appreciate the feedback.

August 14, 2023

When a customer says no to an upsell that should be the end of it. You’ve explained your case don’t push it further and don’t get defensive/upset about it. Went in for a lease buy-out. Sales was perfectly More

by mcapers459
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Homan, Keith Rodriguez, Nico Carnucci
Aug 17, 2023 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all our customers with a world class experience and apologize that we have let you down. Please contact our General Sales Manager Matt Plainte at mplainte@autofairhonda.com or 603-634-4703.

August 14, 2023

The employees are very friendly and helpful. Quick service too! Thank you so much! I will continue to come here! More

by Netty2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Bouldoc
Aug 17, 2023 -

AutoFair Honda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

August 05, 2023

Great experience with the salesperson at Auto Fair. No pressure sale!!! Found just what we were looking for! More

by Terry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Doyon
Aug 08, 2023 -

AutoFair Honda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

August 04, 2023

They were awesome for doing an oil change and explained what to expect on my next service. Erica was knowledgable and very informative with the whole process!! Totally awesome, thank you! More

by ryansmem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Batchelder
Aug 08, 2023 -

AutoFair Honda responded

Thank you for giving us the opportunity to help, we know there are a lot of places you could have your vehicle serviced and we thank you for choosing us. We pride ourselves on our honesty, diligence and integrity and we are happy to hear that it’s making a difference in our customers’ lives.

August 03, 2023

Katie B. Was my service rep, she was very pleasant and informative. Service was expedient and Katie explained the work that was performed and patiently answer More

by hilpjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Baird
Aug 08, 2023 -

AutoFair Honda responded

Thank you for taking the time to write such a wonderful and detailed review of your experience with Katie and our service department.

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